Child Item

I can't see my recent photos on my device when using the desktop app.

Device
N/A
Operating System/Browser (if using the web)
N/A
Dropbox App Version/Browser Version
N/A

I have just installed Dropbox on a new laptop and the most recent photos are not on my device - only online - using Windows 11

Find more posts tagged with

Desktop

Sync

Upload

Insightful

Closed - Partially Delivered

Comments

Megan

Hey there, @Shell1 let's jump right into this!

As a first step, I'd like to make sure that the app is fully synced. Would you mind checking the app's current syncing status, and let me know what it reports?

Also, are you referring to individual photos, or folders? I'm asking in case you have somehow removed some local folders from the device while using selective sync when first installing the app.

Keep me posted, and we'll take it from there!

Nancy

Hey @Shell1, and sorry for the nudge. I just wanted to make sure you’ve seen Megan’s previous reply.

If you have, and you still need help with this, feel free to let us know.