The Dropbox desktop application isn't running or syncing on my machine

Christine2024

Hi, earlier this month I uninstalled my Dropbox app after noticing that it stopped syncing files on desktop. However, after I re-downloaded and installed, I cannot open it. 

I tried re-installed again, and tried downloading the offline installation version, but still cannot solve the problem.

Jay

Hi @Christine2024, thanks for bringing this to our attention.

Could you let us know the current status of the Dropbox desktop application when you click the icon on the system tray/menu bar?

What OS are you currently running on your machine?

This will help me to assist further!