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Help with keyword automation on a shared folder

I have tried adding automation to a shared folder. It doesn't seem to do anything so I am curious if I am misunderstanding the feature.

I have a main input folder that receives a folder with file(s) on regular basis. These folders have a standard naming convention of FirstName LastName Timestamp (yyyy-mm-dd HH_MM_SS) LocationName (example: John w Smith 2025-01-28 20_23_29 Main Office) The main input folder also contains subfolders with for each location. My goal is to have the folders moved from the input folder into the location folder.

I added the automation: When files are added to "Intake Folder" then organize into folders grouped by Customer filters Keyword "Main" move files to "Main Office Intake."

The folder is not moved. I do have permission to edit the folder. I am part of a team on the Advanced plan.

When I look at the folder on a different computer/browser, it looks like the folder is not automated.

Suggestions are greatly appreciated.

Thanks!

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Accepted answers

Mark

Automations works on files, not folders I'm afraid. So it will automate what is inside of the folders not the actual folders themselves: https://help.dropbox.com/organize/dropbox-automations

All comments

Mark

Automations works on files, not folders I'm afraid. So it will automate what is inside of the folders not the actual folders themselves: https://help.dropbox.com/organize/dropbox-automations

derrickyee

Thank you for your message. You can also view all of the automations set up in your environment on dropbox.com/automations to see whether it is active.

tarapp

Thank you. I was afraid that was the answer, but was not 100% by reading the help. Cheers.