I recently bought a Remarkable paper pro. At first it synced with my Dropbox perfectly, but now it doesn’t show any files or folders. Anyone else experiencing the same?
Hi @JackhammerNOR, happy new year! 😀
We don't have an official Remarkable integration going on with Dropbox at the moment, but let's see if we can figure this out together.
Is our app installed on the device, or simply connected? When did this start happening on your end?
Keep me posted, and we'll take it from there!
The Remarkable tablet is simply connected and does not have the Dropbox app. The problem with it not syncing with Dropbox anymore starter after approximately 2-3 weeks after I started using it.
I have talked to Remarkable support and they find no error in their end. I tried connecting a friends Dropbox account to my tablet and that worked out perfectly fine, but mine won’t sync at all. Seems like it is specific to my account.
I see, thanks for letting me know more @JackhammerNOR.
It might sound trivial but have you tried disconnecting, and re-connecting the two?
I’ve tried that multiple times. Different remarkable account connected to my Dropbox. Restarted the tablet, reset to factory settings etc. Nothing works.
Hey @JackhammerNOR, would you mind sending over a screenshot of what you see on your end too, in order for us to have a visual?
[Removed as per Community Guidelines]
Thanks for the images, as this appears to be an integration created by the Remarkable team, I'd recommend getting in contact with them again regarding this matter, as we wouldn't be able to assist with third party integrations.
