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How can I stop Dropbox from trying to sync all my files?

RustyRiley

I've had Dropbox for backup of "standard" / particular for years but the automated services try to sync ALL my files resulting in using up my limits and pushing me to try to backup all files on the ****** drives the desired backup files are stored. How do I get Dropbox to "leave me alone", just accept the longstanding arrangement and not charge me for storage I am NOT using.

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Jay

Hi @RustyRiley, thanks for bringing this to our attention.

Are you referring to the Dropbox Backup feature, or something else regarding the syncing of files?

Any other info or screenshots would be helpful!

RustyRileyDunedin

One has to understand the context -- getting repeated messages that my dropbox is full with prompts to pay for more storage --- however, when I check I find I'm only using about half a gigabyte -- I thought the first, Basic Plan, was 2Gb and free -- so what's going on -- sure the files are on a ****** drive with more on it, but I'm trying to keep a backup of only a part of that drive -- so what's up?!

Rich

@RustyRileyDunedin wrote:
getting repeated messages that my dropbox is full with prompts to pay for more storage --- however, when I check I find I'm only using about half a gigabyte

Are you sure that you're checking the correct account? You've posted here using two different accounts, and each would be associated their own, separate Dropbox account. Make sure you're checking the correct account for the email that you received.

RustyRiley

WELL, so far as I know I've only got the one dropbox account -- but if I had two -- wouldn't they be listed separately in the folder listing -- where the one is listed as 473Gb? I'd love to "show" this but can't figure out how to "point to" the photo I've taken of it

RustyRiley

USING A LINK FROM GOOGLE DRIVE, LET'S SEE [Removed as per Community Guidelines]

RustyRiley

LET ME KNOW IF YOU'D LIKE THE FOLDER SIZES, BUT BRIEFLY

Capture 8Mb, DV videos 343 Mb, NICABM Trauma 109Mb,

Jay

Could you copy and paste the screenshot you took into your next reply, since we're unable to open external links?

As it looks like you have two Dropbox accounts, only one would appear on your desktop, and you can check that email using these steps.