Files appear on one connected device, but have not synced to the others

buzzxsassy

Hi, I have DB on my laptop that has all my files showing currently in my DB folder on Explorer.

 

Since 5/29 my desktop folder files do not show these files, when I go to dropbox.com on my desktop it does not show these files, the DB app on Iphone does not show these files and on my laptop when I go to dropbox.com I do not see these files.

 

I can only see them from the laptop file Explorer and I cannot see them on any other device or dropbox website or app.  I have copied the entire folder and saved it to my laptop and all the files are there, but curiously they are nowhere else.

 

Not good.

 

Any ideas?

 

Rich

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@buzzxsassy wrote:

... when I go to dropbox.com I do not see these files.

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Sounds like the Dropbox app isn't running on your laptop. If the app isn't running, it can't sync your files to the website. Make sure the Dropbox application is running and visible in your system tray. If it's not, launch it from your Start menu.