Dropbox unable to sync folders but said folders don't exist when I try to access them.

Question

For as long as I can remember Dropbox has notified my that 3 folders cannot be synced because I need to give dropbox permission to access the file.

The 3 folders it is trying to sync are "My music", "My pictures" and "My videos".

But when I click on 'go to folder' it takes me to dropbox/documents and there are no folders with the names dropbox has given

It seems it is trying to sync the 'library' files in windows but I didn't ask dropbox to, hence it not having permission, so why is it trying?

Any idea how I can clear this error?

DavidAJDavies · Answer

Hi Andrew

It says "The system cannot find the file specified"

DBoxTips · Answer

If you type the rmdir commands what does it report back?

Andrew (DBoxTips)

DavidAJDavies · Answer

Hi Andrew,

Thanks for the reply, this sounds likely to be the issue but when I typed dir /a:h i got this response:

Volume in drive C is Windows
Volume Serial Number is E400-AF6C

Directory of C:\Users\david\Documents

File Not Found

Let me know if you have any suggestions.