Online-only files are being redownloaded again

scotthatton

Let's presume I wish to save space on my PC by making a file online only. I

I'll show the steps.

 

1 - I create a brand new video file. This isn't a small file - 3Gb or so

2 - I move it into a Dropbox-linked directory

3 - It uploads and, at my broadband speed, this takes an hour or so

4 - Once it's fully uploaded, I right-click that file and choose "Online only". It goes grey for a few seconds so I assume it's now online only.

5 - A couple of seconds later, I get a message that the file is "Downloading". Indeed as are many other files in that directory now.

6 - In time, my PC disk space shows 0 bytes left and that "Dropbox has stopped syncing. Please create more space by making files online only."

7 - Grrr

 

Jay

Hi @scotthatton, thanks for bringing this to our attention.

 

If the file is being redownloaded, then it could be that an app or service is requesting access to the files in that folder.

 

Could you try quitting all open apps and services and see if the issue is repeated?

 

This will help me to assist further!