HELP! External HD constantly ejecting during upload

shiftmastersessions

I am new to Dropbox and I am so frustrated. I have a 18T External drive with 8T of footage that I am trying to upload and during the upload process my external drive stops syncing and gives the warning message about disk disconnected. I will send over some good karma to those who can help. 🙂

Megan

Hey @shiftmastersessions, let's jump right into this! 

 

This could potentially be related to the 8TB of content that you have saved in the external drive. 

 

But before we look into this, would you mind sending over a screenshot of the error message you get on your end, when the external hard drive is disconnected? 

 

Also, what is your OS and desktop app version? 

 

Keep me posted, and we'll take it from there!