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I downloaded my iCloud photos as a .zip file, and need to save the content to Dropbox.

Hi everyone,

i want to get my photos and videos off icloud and into dropbox for safe keeping, I downloaded all of my photos etc (in a zip file) but I can not do anything with the file! i tried to cut and paste into my picture file on the computer - no luck windows cant open it. I've no idea how to get the file into dropbox,

if anyone can give me a step by step guide so I can turn off Icloud I will be very thankful.

Cheers, Tina

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Jay

If the file isn't opening after downloading it, then it sounds like an issue with the zip file or iCloud itself, and not Dropbox. Have you tried contacting Apple support regarding this matter?

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Jay

Hi @tinatoby, thanks for messaging the Community!

Once you download the photos from iCloud, using these steps, you can unzip the file and upload them to the Dropbox site.

If you have the Dropbox desktop application installed, you can move those photos into the Dropbox folder and they'll also upload to the site via the app.

If you need any further assistance, please let me know!

tinatoby

hi Jay,

i tried to open the file once downloaded, but it couldn't be opened'

what do you suggest I try next. Cheers.

Jay

If the file isn't opening after downloading it, then it sounds like an issue with the zip file or iCloud itself, and not Dropbox. Have you tried contacting Apple support regarding this matter?

tinatoby

Thank you, i will contact Apple