Can't import folder contents from Google Drive

Question

The Add from Google Drive feature no longer allows me to select a folder for import, and Dropbox cannot find any files in my Google Drive folders. I get this message.

This feature was working great until a few days ago. Suggestions? Thanks!

Lilah · Answer

Thanks, Nancy. Too bad that folder uploads aren't possible anymore.

I can upload individual files. The issue is that I can't select groups of files to upload by navigating to folders in Google Drive. Whenever I try, I get the message that are "no items in this folder," even though there are. Other subfolders appear, but files don't.

Thanks!

Nancy · Answer

Thanks for posting on our Community, @Lilah!

I’m afraid it’s no longer possible to import whole folders from Google Drive with this function (as also described here).

Regarding your individual files though, did you also test this via another browser, and you’re still unable to upload them to Dropbox this way?

Let me know.