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Connecting components after quitting DB

MacOS 12.6.9

Dropbox 186.4.6207

DB icon in menu bar constantly showing sync.

Quit DB.

Restarted DB, now icon is grey and shows "Connecting Components."

I read through this post: https://www.dropboxforum.com/t5/Apps-and-Installations/Dropbox-app-stuck-on-Connecting-Components/td-p/713477

Does not apply to my situation, I am not using a beta, I am not running Ventura, no version in ~/Library/Application Support.

I am also using DB 186.4.6207 on another computer running MacOS 10.14.8 with no issues.

What steps are needed to fix this ?

Thank you.

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Accepted answers

sfemet

Thanks to a splendid article on wikihow, I completely removed all DropBox components.

I left the DropBox folder in its default location (CloudStorage) and did a fresh install.

It appears the problem has been resolved.

https://www.wikihow.com/Uninstall-Dropbox-from-a-Mac

All comments

sfemet

Thanks to a splendid article on wikihow, I completely removed all DropBox components.

I left the DropBox folder in its default location (CloudStorage) and did a fresh install.

It appears the problem has been resolved.

https://www.wikihow.com/Uninstall-Dropbox-from-a-Mac

Megan

Hey there @sfemet, I hope you're doing well!

I am glad to see that everything is back on track. If you need anything else, you know where to find us.

Cheers!

Paul C.

I had the same issue with the "Connecting Components" message going on for hours and hours. On a whim, I logged out of my Dropbox account on my iMac, then logged back in and things are working again.

Retina 4K, 21.5-inch, 2017

Ventura 13.6.6 (22G630)