Random user showing up when I click "assign" in my Dropbox Paper document

Question

Hi, I've noticed [email address removed per the Dropbox Community Guidelines] shows up as an option when @-ing someone in dropbox paper.. I've never seen or knew of anyone with that name and email before much less shared anything with them.. how do i get them removed from the dropdown?

Any help would be greatly appreciated!

Thanks!

mitsukiyouko555 · Answer

Thanks Hannah,

> Is it possible that you shared files with this person at some point and forgot?

nope, never seen that email before in my life, dont know anyone with that name nor email

> And does it help if you clear your manually added contacts from your Dropbox settings

I did try clearing contacts but not cache yet. will try that later... also did file a support ticket while waiting for a response on that but i'll give the clear cache thing a try too. thank you!

Hannah · Answer

Hey @mitsukiyouko555, thanks for reaching out to us.

Is it possible that you shared files with this person at some point and forgot?

And does it help if you clear your manually added contacts from your Dropbox settings and also clear your browser's cache?

Keep me posted.