We use Dropbox Paper to comment on files and keep all comments in one place. However, when uploading files for our last project, all of a sudden we cannot comment on the file outside of the thumbnail view because the full screen image doesn't appear. It's just a blank screen.
This is happening when we link multipage PDFs directly from Dropbox and when we drag and drop single page PDFs from the desktop. Happening on multiple computers and different browsers. We can however open up the files on mobile devices. That's nice, but the images are too small to use for analyzing and commenting.
Anyone have a solution for this problem? Thanks!