Swann camera won't connect to Dropbox.

1W

I have a swann security system.....I have clicked the link from swann to dropbox....when/if it loads to the dropbox sign in screen, it will not accept my credintials.  I can log into dropbox from everywhere else but this one screen.....sometimes a screen says waiting on auth.swann.com.  Help!! 

 

Megan

Hi @1W, let's jump right into this! 

 

You mentioned that you can successfully log into your Dropbox account from anywhere else, so I'd also assume on our site directly too, right?

 

If that's so, then this sounds like a direct issue on how Swann set their configuration with Dropbox on their end. I think the best thing you can do is contact them and ask for more info.

 

I hope this clarifies!