Just starting to use email to Dropbox. It seems to work for PDF files, but it will not save .jpg or .png files. Is there a specific list of file types that work with this? It would be very helpful to have image support.
Hi @kdm, thanks for bringing this to our attention.
Are you using a specific program to email the files? Are they saved as an attachment?
Are you using the Mac OS or iOS Mail app?
This will help me to assist further!
Images should be allowed to be added via email. Are you certain that the images are attachments, and not images pasted in the body of the email?
Yes, if images are pasted into an email, they aren't attached, so they're in the body of the email itself. This prevents them from being added to your account.
The Mail app specifically puts images into the body of the email, meaning it won't make them attachments.
Currently, there isn't a method to allow files in the body of an email to be added to your account.
