Constant, repeating notifications on the app, about a file that doesn't exist.

Question

I'm getting this notification constantly on my Mac. I cannot find this file, either online or on my computer. The notification just pops up, goes away whether I click it or not and then pops up again 20 seconds later.

I would like this to stop. Any suggestions?

Running MacOS 10.15.7 (Catalina)

I'm also syncing with Google Drive, so that MIGHT be an issue.

Hannah · Answer

Hey @gc3, are you able to find this file in your Dropbox folder?

If so, can you move it out of the Dropbox folder, to see if that helps?

Also, what you see when you hover your mouse over the Dropbox icon in your system tray/menu bar?

gc3 · Answer

I am getting the same issue...says Sync Status....

But it is trying to sync a bank file I haven't use d in while

I have tried rebooting

Megan · Answer

Hi @Rishek, thanks for posting here!

Which version of our app do you use on your end? Also, it might sound trivial, but have you tried rebooting your device?

Keep me posted!