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Downloaded files are in read-only format

pafreeman

I'm certain it's probably a simple setting I have incorrect, but when I download files, they are consistently in read-only format and I cannot turn on editing; in order to edit the file, I have to save it to my hard-drive and then open the saved file to edit. Do you know what setting(s) I should amend so I don't have to take this extra step?

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pafreeman

Thank-you for trying to help. Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all. Microsoft has offered no solution. I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit. No big deal 🙂

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Jay

Hi @pafreeman, thanks for bringing this to our attention.

What type of file are you downloading?

Is this a restriction in the program you're opening itself, or is it a mention from Dropbox?

Any other info or screenshots would be helpful!

pafreeman

Hi Jay!

Thank-you SO much for endeavoring to resolve my little challenge. The files are either EXCEL or WORD--absolutely nothing special. If it helps, when I save files from either application without passing through Dropbox onto my hard-drive, no issue--it's just when I upload into Dropbox and then subsequently download. Pretty queer, not a problem, just an extra step when I need to edit the file(s).

Best regards,

Patricia

Jay

Is this a message in a yellow bar that appears in Word or Excel?

If so, this might be the normal security warning that Microsoft shows when you open a downloaded file from the web, for your own security.

pafreeman

Hmmm. Yes, says "PROTECTED VIEW--Be careful files from the internet can contain viruses ....and there's a button "Enable Editing" which I select but I still cannot edit, i.e. I have to save the file and then open it before I can edit.

Hannah

Hey @pafreeman, have you tried closing and restarting the corresponding Microsoft program (Word, Excel), to see if it helps?

Otherwise, you can always contact Microsoft for more info, as this appears to be more on their turf.

pafreeman

Definitely appreciate you giving it a go. Microsoft folks were unable to resolve the problem--I'll just live with the small inconvenience 🙂 Take care and happy problem-solving!

Megan

If you need anything else, don't hesitate to give us a shout @pafreeman!

Enjoy the rest of your week ahead! 😎

pafreeman