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Windows 11 context menu items disappeared (version 159.4.5870)

I have two Windows systems that use Dropbox Pro. On both systems, the Dropbox items on the Explorer context menus disappeared after the Dropbox app upgraded itself to 159.4.5870.

I hadn't opened one of those systems for a few weeks: when I booted it up today, the context menu items were visible as they always have been - then Dropbox updated itself, and the context menu items disappeared, and they haven't reappeared after three reboots.

This seems to be a fairly common problem. Is there a solution?

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James S.5

*bump*

This happened to me as well after upgrading to Windows 11 Pro. A simple uninstall did not correct the issue.

Completely uninstalling and removing all traces from %appdata% and the registry, rebooting, and then reinstalling fixed the issue.

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emendelson

And today the context menu items reappeared. Apparently I simply didn't wait long enough after the update. Very strange!

Hannah

Hey @emendelson, thanks for bringing this to our attention and I'm happy to see that the issue is now resolved.

If you come across this again, do let us know.

Have a great week ahead!

James S.5