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Updating #### files , 5000+ files

I bought 2TB dropbox a few week ago. After syncing it still says Updating 5,### files. What is it doing? will it ever be done updating files? everything seems to be backed up and synced. ive set many files to online-only to save space. no other folders seem to have complaints about not uploading. it doesnt say there are any sync issues.

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Ryan T.6

I figured it out.

I had a broken iCloud Library with 5600 files/pictures but wasnt taking up any disk space. When you go into the folder you just see Xs on all the icons/previews. Comparing the size of the pictures folder in Dropbox web with the folder on my computer via Wiztree helped.

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Jay

Hi @Ryan T.6, thanks for bringing this to our attention.

Is this occurring for files in specific folders, or just in random locations?

This will help me to assist further!

Ryan T.6

This is my entire Dropbox after I did the backup process of all my main folders. It has otherwise finished syncing. Image below.

dropbox updating files.png

Jay

Could you try fixing the hardlinks and permissions by using these steps?

Ryan T.6

Thanks for the idea Jay but no luck.

I pause a few different times, do both commands (or just 1 and unpause), and still happens.

Walter

Hey @Ryan T.6, sorry to jump in, but have you rebooted your computer since you first noticed this?

Ryan T.6

I figured it out.

Walter

Thanks for keeping us in the loop, Ryan.

I'm glad to see you managed to resolve your concern in the end.

See you around the Community and take care!

TilmanM

I have the same problem. Dropbox is "updating" between 7-11 files (always with 3MB) for over a week now. I tried fixing hardlinks, made everything "online-only" or "available offline" but nothing works. I can't find any folders that seem to be problematic.

How can I see which files dropbox is trying so hard to update? It is really frustrating...

I'm on a mac with the newest dropbox version.

Nancy

Hey @TilmanM, sorry to hear you’re having the same issue.

Can you please follow the steps at the bottom of this Help Center article (under the “Check what order your files are syncing in” section), and let me know if you see any files/folders there still trying to sync?

TilmanM

Thank you! I already tried this. I only see all the files that were updated today (or in the last days).

At the bottom it says "Udating files ...". When I click on that I am able to pause sync (and if I do and restart syncing it says "Updating 11 files 3MB").

I can't see which files are being updated.

Hannah

Hey @TilmanM, do you see any blue circling arrow icons or perhaps a circular progress indicator (icon) next to any files in your Dropbox folder?