Hello,
I need to get some second opinions on my issue since the support only wants to talk via email and suggests one option at a time which makes it take forever to troubleshoot.
I have just gotten a new computer and trying to install Dropbox on it, after signing in the status is just stuck at "Syncing...". No indexing, no syncing X amount of files, no downloading just "Syncing...". Nothing happens in the folder no matter how long I wait, no folder structure appears no file icons, or anything, just empty (except for the cache folder). I can't find anything intensive in my network usage that would indicate that it is just downloading files. The folder size locally doesn't change either.
I have tried:
Reinstall both beta, stable and older versions
"Complete" reinstall with deleting in registry and APPDATA and so on
Sign out and in of the dropbox app
Pause and resume syncing
Move the Dropbox folder from the default path, to documents, to external hard drives
Fix permissions under account settings in the dropbox app
Fix hard link under account settings in the dropbox app
Create files through the website and in windows explorer to try and fire up the syncing
Only selecting small folders in selective sync, online-only and locally
Windows update fully updated
Run dropbox as admin
Add inbound and outbound rules for Dropbox and Dropbox Update allowing all ports, protocols etc
Add Dropbox and dropbox update in firewall allowed apps
Turn off firewall and antivirus completely
Unlink computer under admin console
Clearing the dropbox cache folder
Close other software like onedrive that could interfere
Waiting, a lot of waiting
Restarting the computer after the different steps
It is getting very annoying, especially since it isn't giving me any clue on what the problem is. Is there any way to see any log files or get some other status messages somewhere to check what is going on? Or are there other tricks that you can do to fix this?
