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Dropbox unexpectedly quit Your files are safe. Restart Dropbox

winman

We are getting error message as "Dropbox unexpectedly quit Your files are safe. Restart Dropbox..." repeatedly while files are getting synced to dropbox, this might have happened after Dropbox update of 120.4.4598. We are using Windows 10 OS.

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MistahJ

This helped me. @Researcher1
Advanced Re-Install

All comments

MistahJ

I'm getting the same issue with one of my users after updating.

Megan

Hey @winman, welcome to our Community!

I'm sorry to hear you're having issues with our desktop app on your computer. Could you try to re-install and let me know if you still get this error?

Keep me posted!

MistahJ

Following this guide seemed to work. A regular uninstall kept having the same issue, but we are all good now.

Megan

Hey @MistahJ, sweet!

Happy to see that your issue is now resolved!

Give me a nudge if you have any other questions.

Researcher1

I am getting the same error. Even after Re-install error not solved.

Hannah

Hey @Researcher1, thanks for posting here!

Can you please try following the steps in this article, to see if they help?

Let me know how it goes!

MistahJ

This helped me. @Researcher1
Advanced Re-Install