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顯示同步中但無法完成同步

Noah125

螢幕截圖 2021-02-03 14.00.43.png 容量還沒滿但是一直在同步中有共同資料夾的只有兩位有呈現資料在同步中其他成員沒有顯示資料也沒有出現正在同步中

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lejtw

Hi @Walter,

This problem looks like has been resolved.

All comments

hsin limg

我也有一樣的問題!

Noah125

是今天嗎? 我是今天早上突然發生的
原以為是因為容量滿了但把檔案移出後還是無法
有一兩個檔案在結束dropbox後有同步成功但後來再重開就完全無法了
嘗試過 1.初期結束dropbox重開有少數檔案成功 2.登出後在登入無用 3.把檔案移出也無法重開機也無法

hsin limg

對今天才發生的! 容量很正常沒有不夠的問題，也重開機過了都一樣!!!

lejtw

我也是今天遇到無法完成同步的問題，就是新增加的檔案一直沒辦法上傳到雲端完成同步。

I also encountered the problem of not being able to complete the sync today, that is, the newly added files have not been able to upload to the cloud to complete the sync.

Noah125

真的處理很久然後一直沒辦法

沒有團隊帳戶就不能聯繫客服嗎?完全沒有直接客服的管道

超困擾...

lejtw

Why? The problem still here!!

I add an new file to Dropbox folder, and waiting to sync for a long long long time....never complete!

It will show estimated time from the begining, maybe 20 sec, and 1min, and don't show any number. Then it stuck!!!

Dropbox v114.4.426 / Windows 10

Walter

Hi all; thanks for joining our Community and letting us know about this.

Could you all please try these steps to fix your hardlinks and permissions through the app's preferences?

Let us know if syncing gets stuck again!

---

大家好; 感谢您加入我们的社区并让我们知道这一点。

能否请大家尝试这些步骤，以通过应用的首选项修复您的硬链接和权限？

让我们知道同步是否再次卡住了!

lejtw

Hi Walter,

I tried fix hardlinks and permissions. It seems no use.

For small files, like under 50kb, it will sync in a min. But for bigger files, like above 100kb, it will stuck.

Walter

Thanks for the update on this @lejtw.

Do you have any antivirus, firewalls or VPN/proxy settings that could be interfering here?

lejtw

Hi @Walter,

NO. I am a heavy computer user. No firewall, No antivirus, No proxy etc. This happened suddenly today!

lejtw

Hi @Walter,

This happened on my Macbook Air(MacOS Catalina) too! No only on Windows 10.

A 4MB file uploding/syncing...stuck like [REMOVED AS PER COMMUNITY GUIDELINES]!

BTW, I have 100m/40m Internet connection. So this is very unusual.

I can still upload and download file as fast as normal via Dropbox WEB interface.

This syncing stuck situation is only happened in the desktop APP.

截圖 2021-02-03 下午8.10.51.png

btway

看到多年前有篇mobile 01貼文，將Chrome的cookies清除再重開，就OK了，大家可以試試看。

Vivianhung

我也有相同問題,檔案才幾K 同步好幾個小時了

容量也沒滿(才使用32%)

ytc523

我也是今天早上突然發生這個問題

嘗試過fix permission, fix hardlink 都沒用, 沒有開防毒防火牆

swdesign

2台電腦都這樣卡住了...快瘋了

未命名-1.jpg

lejtw

Hi @Walter,

This problem looks like has been resolved.

Walter

Thanks for the update @lejtw.

Let's see what the other users who reported this have to say before we mark this as solved.

C. Wei-Bin

I tried all the steps you suggested above, but none of them fixed this issue. It is bothering me for years. I use Macbook Pro with MacOS 12.2. The dropbox is v140.4.195.

Megan

Hi @C. Wei-Bin, let's see what we can do about it.

Is the app stuck on a specific file name?

Does it show you a specific number there, or just say "Syncing..."?

Let me know!