I'm getting an error when trying to download files from a Transfer, what can I do?

CameronSound

Hi all. I've been having some problems receiving large transfer files from a fellow Dropboxer. 

He originally sent one 20 gig file, which was well within his limits for his account, but I couldn't 

download it. I got half of it down, and it just quit giving me an error message (error 79). 

He then broke up the file to it's component folders and sent them individually. Most were around

1 gig or under, and I had no problem downloading them. There was one folder, however, that was

11 gigs, and once again I got the same error message after attempting to download around half of 

the file. 

My limit for space on Dropbox is 4.2 gigs, but as a recipient of the transfer file my space shouldn't 

matter, or does it? Anyone else encounter this? 

 

Regards, 

Cameron

CameronSound

Hi Daphne, thanks for the input! 

I cleared my cache and created an incognito window to attempt the download again, but was having the same issue as before... Well, not exatly the same issue. The download would stop, but I wasn't getting the error 79 message this time. Instead, I received a network error message, and was able to resume the download. This happened one more time, but I was  able to restart the download, and eventually recieved the whole file intact.  I'm guessing this issue is related to downloading large files wirelessly, but I can't be sure. My desktop is too far away from my modem to try a wired download.  The good news is, I was able to get the whole file down. Thanks again!