Hi I am trying to download a 2.5 GB Zip file, and every time it says Network Error and fails. Even after going for hours. Am I doing something wrong? Or is it my internet? Thanks Anna
Thanks for your reply. I have a 72GB Zip file, when I try to download the whole thing it just says Download it says Zip Download failed. So I've been trying break it up. It seems to get to about 60% downloaded then I get the error messages. Both recent attempts were Incognito browsers. I have various applications on my machine, but I shut everything down and set the download over night and the same thing has happened. I've tried again this morning, and got the same messages I sent.
Will it be because the files are too large? I was downloading on to an external hard drive so space shouldn't be an issue.
What about the incognito window with no browser extensions/plugins running Anna? Can you give it a go and let me know if you get the same results?
If you do, can you please clarify the size of the file you're trying to download (your screenshot shows a relatively large file i.e. 17.03 GB) and if you get those errors upon downloading or perhaps when trying to open the mentioned file?
Thanks!
Hey,
Thanks so much for the reply..
I've tried clearing cache in both Chrome and Safari, both times crash after about 2 hours. I've attached the screen shots - they don't give me much info? Any help appreciated
Thanks
Anna
Hi @AnnaJH; welcome to our Community and happy Monday!
Can you please clear your browser's cache and try again?
If that doesn't work, you can also try an incognito window or even a completely different browser (with no plugins or extensions enabled).
If you still get the same error, I'd appreciate a screenshot so I can have a visual too.
Thanks a bunch Anna!
