Time Left in sync has been removed from the Dropbox desktop app

Hi there, if you hover over the Dropbox menu bar icon, instead of the progress bar, does it show the time remaining for the files to sync fully?

Keep me posted!

It does not, it just shows me the transfer speed. dropbox 1.png dropbox 2.png

Is this the only file you’re trying to sync currently, or is there more than one recently changed file?

Are you prioritizing the syncing of the file in question?

It's happening no matter how many files i add, but the screenshots I took were when trying to sync one file (so no need to prioritize). I just want it to show me how much time is left in the sync and it stopped doing that with whatever update added the blue progress bar.

eddiejag

Hello,

My dropbox files are syncing fine, but time left is not showing anymore. This makes it very annoying to gage how much time I will have to tell a client to wait for their files.

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Hi @eddiejag, I’ve merged your query into this thread since another user had the same question.

Would be possible we can reach out to you, and you @mcfinney, in order to investigate this further? Thanks!

Yes, of course. I'll give you whatever info I can in order to help fix this.

Hi I have the same problem... did you get to solve it?

Thank you!

eddiejag

Sure.

Well, can you share how to solve it please?

Thanks for the feedback regarding the progress bar on the Dropbox desktop application.

In relation to this matter, I’ve forwarded this information to our dev team to make them aware of your comments.

[edit - 29th March]

As an update to this thread, I've received confirmation that the 'time left' prompt has been removed from the Dropbox desktop application.

We do appreciate the feedback that we have received so far, and would like to let you know that our developers are being made aware of your comments.

Are you going to do anything to help us solve the issue? I havent been contacted by anyone.

Problem remains here too, no feedback whatsoever

pepe1967

Having the same problem too!! I dropbox video content remotely and need to let my office know how long till everything is uploaded, however I no longer get an estimate of time left for sync to complete.

Sile667

Same problem here, it's very annoying.

availablelight

i have the same issue... the 'time remaining' is missing from my dropdown too. it used to appear when you click on the dropbox icon in the menu bar. it was at the bottom of the dropdown window. not there anymore! please put it back! i also have clients that i need to inform when their download will be ready.

tgzb

Same problem here. Please bring it back, it's extremely important to know that information!

gloson

Yes, your dev team didn't remove the time estimate on purpose, did they? Hope you're not following in Apple's footsteps to remove the time estimate for their battery life. One of the main reasons I use Dropbox instead of Google Drive is because of the time estimate, so please don't take that away, otherwise, I might have to find an alternative solution.

Toconnell88

I'm also having this problem. It just shows the connection speed, whereas it used to display the time remaining. Extremely inconvenient and I'd appreciate some sort of update on when this will be fixed.

fiallnoley

Please advise on this as its becoming very frustrating to use your service now... Ive paid for Plus and feel we deserve better service from the usually great dropbox. We need a solution after this specific feature being removed. As it stands I will have to look for an alternative unless a fix is given immediately. Please advise as there are many users waiting. Thank you.

TdSatWork

Hello there,

Can you please confirm whether the feature has been intentionally removed by the Dropbox Team or not?

It's desappearance makes it apparent how much of an essential feature this is in the workflow of every professional I know who uses your service.

What's going on? If this hopefully wasn't intentional, do you have any leads?

Thanks

TdSatWork

I am on Mac os Mojave 10.14.3

and

on previous operating system at home. Issue on both machines.

availablelight

kinda poor that 2 weeks have gone by since this moderator post with multiple new complaints each day and still no official reply or fix for the issue! come on guys, please respond? might be cancelling my paid subscription at this rate andf looking elsewhere...

PW87

Whats going on with this issue? Why has no one from dropbox followed this up?

Matt F.30

I am also having this issue on both OSX 10.13.6 & OSX 10.12.6 across 3 different macs (dropbox version 69.4.102)

I am uplaoding and downloading large video files (20GB+) and having an estimated time left is absolutely critical.

My clients are getting frustrated that I cannot give them an estimate, Im having to do rough math myself to figure it out.

Please fix or re-add this feature as without it I will no longer be able to use dropbox.

It seems and feels that we're abandoned to ourselves...

Very frustrating if you rely on dropbox for work on a daily basis

pepe1967

We tried removing the current version of dropbox and installing an older version, but dropbox sneaks in the latest version onto you so you can't win. We are paying a hefty subscription price for this service so bloody fix it and bring back the time left option!!!!

DylanPickle

+1 to wanting this feature back, although it sometimes varied greatly, I relied on it for a number of reasons. Please bring the time estimation feature back.

Lek

After autoupdate my dropbox to version 69.4.102 i noticed that upload/dowload progress in system tray look different, now its show only speed and dont show time anymore. Time was very important for me to understand how long need to wait upload/dowload.

How to fix this issue? Dowgrade to older version doesnt help, because its autoupdate again.

Dear Dropbox, please return older function which show time and speed together.

Thanks for help.