Error about supported location

Michalisba

Today for first time I got the following notification

But this is akward since I never changed dropbox folder location. I'm using an external ntfs format HD and Mac OS 10.11.6 (el capitan).

 

Although I tried to relink the same folder it didn't let me. I removed and reinstall the app but got it again.

Any suggestions are welcomed, thank you.

Mark

Hi Michalisha

The issue is on Nov. 7, 2018, Dropbox has decided to end support for syncing to drives with certain uncommon file systems. The supported file systems are NTFS for Windows, HFS+ or APFS for Mac, and Ext4 for Linux.

We’ve updated our desktop requirements accordingly here: www.dropbox.com/help/3

A supported file system is required as Dropbox relies on extended attributes (X-attrs) to identify files in the Dropbox folder and keep them in sync. We will keep supporting only the most common file systems that support X-attrs, so we can ensure stability and a consistent experience.

If you received a notification, but are running one of the supported file systems, it's possible that you may have recently had a computer linked that was running an unsupported file system but have been since upgraded, or that computer is no longer being used.

Hope this helps to clarify matters!