Cannot open downloaded image files

Andel

I've uploaded a bunch of JPG images onto dropbox. I can open them there no problem but when I want to download them onto my desktop it zips them into a pdf file that then cannot be opened by Photoshop. This is not a matter of size. If I downlaod just a single image, it works just fine, doesn't zip and I can open on my desktopn in the original jpg format. Anything 2 images plus, zips up and cannot be opened. Error message in photoshop says that it cannot be opened because it is not the right kind of file?!?

I spent a couple of hours trying to find a solution on-line and in this community forum to no avail. Please help - this is driving me insane. Thanks

 

Walter

Hey there @Andel - thanks for posting your question here.

From what I understand you are multi-selecting these photos and downloading them from the website. The expected behavior here is exactly what you described - this process batches the files together under the same zip file when downloaded. The only thing you need to do is find a 3rd party app (you can find one easily by doing a simple google search)  that is able to un-zip them and you'd be ready to go.

This way, you'll get your JPG files as separate files on your computer and you should be able to open them using Photoshop with no problem. 

I hope this points you to the right direction and please let me know how this works out for you in the end. 

Thank you!