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Dropbox Desktop App on Mac OS X 10.11.

On my MacBook Pro I have OS X 10.11.6 El Capitan running. Since today the dropbox app does not work any more. I have already reinstalled the dropbox app, deleted the .dropbox folder and loaded system updates within 10.11., but it still crashes immediately after starting it.

Here is the error log from console:

Process:               Dropbox [2630]
Path:                  /Applications/Dropbox.app/Contents/MacOS/Dropbox
Identifier:            com.getdropbox.dropbox
Version:               52.4.58 (52.4.58)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Dropbox [2630]
User ID:               504

Date/Time:             2018-06-21 15:31:12.791 +0200
OS Version:            Mac OS X 10.11.6 (15G21013)
Report Version:        11
Anonymous UUID:        B037AF64-0432-1264-216E-4007AC3C

Sleep/Wake UUID:       F6D3CFD2-4EC6-43D4-BD98-369354AACF5D

Time Awake Since Boot: 7300 seconds
Time Since Wake:       2400 seconds

System Integrity Protection: disabled

Crashed Thread:        0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type:        EXC_CRASH (SIGSEGV)
Exception Codes:       0x0000000000000000, 0x0000000000000000

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib           0x00007fff929e6f72 mach_msg_trap + 10
1   libsystem_kernel.dylib           0x00007fff929e63b3 mach_msg + 55
2   com.apple.CoreFoundation         0x00007fff84a76114 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation         0x00007fff84a755dc __CFRunLoopRun + 1356
4   com.apple.CoreFoundation         0x00007fff84a74e28 CFRunLoopRunSpecific + 296
5   com.apple.HIToolbox              0x00007fff8f655935 RunCurrentEventLoopInMode + 235
6   com.apple.HIToolbox              0x00007fff8f65576f ReceiveNextEventCommon + 432
7   com.apple.HIToolbox              0x00007fff8f6555af _BlockUntilNextEventMatchingListInModeWithFilter + 71
8   com.apple.AppKit                 0x00007fff92ff1df6 _DPSNextEvent + 1067
9   com.apple.AppKit                 0x00007fff92ff1226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
10 com.apple.AppKit                 0x00007fff92fe5d80 -[NSApplication run] + 682
11 com.dropbox.Tungsten             0x000000011248792a 0x112480000 + 31018
12 org.chromium.ContentShell.framework   0x000000011265fe56 0x112528000 + 1277526
13 org.chromium.ContentShell.framework   0x000000011265f444 0x112528000 + 1274948
14 org.chromium.ContentShell.framework   0x0000000112695fe3 0x112528000 + 1499107
15 org.chromium.ContentShell.framework   0x000000011268569d 0x112528000 + 1431197
16 com.dropbox.Tungsten             0x0000000112487935 0x112480000 + 31029
17 libffi.6.dylib                   0x000000010dff5994 ffi_call_unix64 + 76
18 libffi.6.dylib                   0x000000010dff4cd1 ffi_call + 1249
19 objc._objc.cpython-35m-darwin.so   0x000000010e7394a3 PyObjCFFI_Caller + 1875
20 objc._objc.cpython-35m-darwin.so   0x000000010e74e316 0x10e722000 + 181014
21 libdropbox_python.3.5.dylib     0x000000010d320f85 PyObject_Call + 101
22 libdropbox_python.3.5.dylib     0x000000010d3e92d3 PyEval_EvalFrameEx + 24563
23 libdropbox_python.3.5.dylib     0x000000010d3edea2 0x10d313000 + 896674
24 libdropbox_python.3.5.dylib     0x000000010d3ee780 0x10d313000 + 898944
25 libdropbox_python.3.5.dylib     0x000000010d3e8fd3 PyEval_EvalFrameEx + 23795
26 libdropbox_python.3.5.dylib     0x000000010d3ee702 0x10d313000 + 898818
27 libdropbox_python.3.5.dylib     0x000000010d3e8fd3 PyEval_EvalFrameEx + 23795
28 libdropbox_python.3.5.dylib     0x000000010d3edea2 0x10d313000 + 896674
29 libdropbox_python.3.5.dylib     0x000000010d3ee780 0x10d313000 + 898944
30 libdropbox_python.3.5.dylib     0x000000010d3e8fd3 PyEval_EvalFrameEx + 23795
31 libdropbox_python.3.5.dylib     0x000000010d3edea2 0x10d313000 + 896674
32 libdropbox_python.3.5.dylib     0x000000010d3ee780 0x10d313000 + 898944
33 libdropbox_python.3.5.dylib     0x000000010d3e8fd3 PyEval_EvalFrameEx + 23795
34 libdropbox_python.3.5.dylib     0x000000010d3ee702 0x10d313000 + 898818
35 libdropbox_python.3.5.dylib     0x000000010d3e8fd3 PyEval_EvalFrameEx + 23795
36 libdropbox_python.3.5.dylib     0x000000010d3edea2 0x10d313000 + 896674
37 libdropbox_python.3.5.dylib     0x000000010d3e32be PyEval_EvalCodeEx + 78
38 libdropbox_python.3.5.dylib     0x000000010d34a6fd 0x10d313000 + 227069
39 libdropbox_python.3.5.dylib     0x000000010d320f85 PyObject_Call + 101
40 libdropbox_python.3.5.dylib     0x000000010d32142e PyObject_CallMethod + 318
41 libdropbox_bootstrap.dylib       0x000000010a8f6434 df_run + 257
42 com.getdropbox.dropbox           0x000000010a3c3b33 0x10a3c2000 + 6963
43 libdyld.dylib                    0x00007fff954cb5ad start + 1

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Accepted answers

toga217

Hi there,

just installed the new

Beta Build 53.3.65

https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-53-3-65/m-p/282044#M4928

with which the problem seems to be fixed.

It works now for me again.

Moderator note: You can check the new beta build, here: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-171-3-6071/td-p/670117

All comments

Walter

Hey there @toga217 - how are you today?

I am sorry to hear about this and thank you for the crash report. As I think it could be related to a current issue, I would like to have a more in-depth look into it. I have reached out to you via email so please check your inbox and get back to me there to further investigate this.

Thanks in advance!

tennantgoucher

Could you please reply to me too

Mark

You need to give some information first tennantgoucher as to whats happening.

tennantgoucher

The evening of June 19 Dropbox stopped working on my Macbook Pro running El Capitan. The top menu icon disappeared. If I try to open it from the applications folder, the top menu icon would flash light gray (sometimes) then disappear, or it it simply won't appear. I tried deleting and reinstalling, unlinking my computer, copying the icon to the lower menu bar, cleaning out caches, etc to no avail.

The morning of June 20 I used chat help. They hinted at upgrading to High Sierra and I asked them if El Capitan was no longer supported. They indicated that it was supported, but, because I didn't want to attempt to fix it by upgrading my IOS they had to "escalate" my help request and then they would get back to me. I received an email regarding escalation and I replied to it that afternoon. Over 24 hrs later I am still awaiting a response. (I don't want to upgrade to High Sierra at this time because it has known issues with AutoCad, Adobe products, and Word/Excel products, all of which are critical to my workflow.)

This morning I found a post here that indicated that he was having the same problem with El Capitan and it occured at the same time as my problem. He came up with a work around that involved downloading an older version of Dropbox, turning off wifi to install it, deleting the update component of the dropbox app, then turning on wifi. In desperation I tried it. It worked for about 2 hours (which was the best that I have done in 48 hours), but it has since shut down/disappeared again.

He believed, (as do I), that a broken update has been released. Hopefully this will be addressed QUICKLY, but, in the meantime I'm desperate for a workaround.

Thanks for your time and patience in advance.

Walter

Hey @tennantgoucher -sorry to hear about this.

As I see you're in direct communication with a higher level of support, I would suggest that you continue with our expert on this matter via email.

In the meantime, can you let me know if there might be an antivirus/firewall or proxy/security setting that might be causing this? Could you try disabling those and try to install our desktop app again using our offline installer from this page?

In closing , I wanted you to know that I have passed all of your comments along to our expert handling your case and they will get back to you via email soon with an update on this.

Thanks for your patience and cooperation so far and have a great day! If there's anything else I can do for you, just let me know.

tennantgoucher

Walt3R

I appreciate your assistance on this.

I am not running antivirus software and my firewall is (and has been) off.

I will try the offline installer again, but I have tried it at least 10 times in the past two days to no avail.

Thank you again

Sara70

I seem to have come across the same problem, but on OS10.9.5.

Also in my case the original crash occurred in the night between June 19th and 20th, and since then no amount of reinstallation has been able to make the Dropbox app run again.

I have contacted support on chat first, then been redirected to "expert" email support, but so far all they have done has been to ask me every time to reinstall the software (which I had already done three times before even contacting them, starting with a basic reinstall and finishing with the advanced one).

As this seems to be going nowhere (the last email I got was just to "rate my experience with supprot", after I had explicitly asked whether this is a known issue - I don't have time to play with endless reinstallations-) and given that the crash error it looks like it is a bug in the Dropbox app, here is the crash log. I hope that helps find the bug. I know I submitted it with my original chat contact, but so far it seems that nobody has bothered to look at it. I have omitted all the other threads that did not crash; if you want to see the rest of the log I can email it.

Process: Dropbox [544]
Path: /Applications/Dropbox.app/Contents/MacOS/Dropbox
Identifier: com.getdropbox.dropbox
Version: 52.4.58 (52.4.58)
Code Type: X86-64 (Native)
Parent Process: launchd [212]
Responsible: Dropbox [544]
User ID: 501

Date/Time: 2018-06-21 10:12:36.183 +0200
OS Version: Mac OS X 10.9.5 (13F1911)
Report Version: 11
Anonymous UUID: 48B9107B-0679-DDE8-77D8-A82952CC1E0B

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8a6b4a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8a6b3d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8c945f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8c945539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8c944e75 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox 0x00007fff91fe5a0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox 0x00007fff91fe57b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox 0x00007fff91fe55bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit 0x00007fff8952424e _DPSNextEvent + 1434
9 com.apple.AppKit 0x00007fff8952389b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit 0x00007fff8951799c -[NSApplication run] + 553
11 com.dropbox.Tungsten 0x00000001514c992a 0x1514c2000 + 31018
12 org.chromium.ContentShell.framework 0x00000001516a1e56 0x15156a000 + 1277526
13 org.chromium.ContentShell.framework 0x00000001516a1444 0x15156a000 + 1274948
14 org.chromium.ContentShell.framework 0x00000001516d7fe3 0x15156a000 + 1499107
15 org.chromium.ContentShell.framework 0x00000001516c769d 0x15156a000 + 1431197
16 com.dropbox.Tungsten 0x00000001514c9935 0x1514c2000 + 31029
17 libffi.6.dylib 0x0000000107d09994 ffi_call_unix64 + 76
18 libffi.6.dylib 0x0000000107d08cd1 ffi_call + 1249
19 objc._objc.cpython-35m-darwin.so 0x00000001084514a3 PyObjCFFI_Caller + 1875
20 objc._objc.cpython-35m-darwin.so 0x0000000108466316 0x10843a000 + 181014
21 libdropbox_python.3.5.dylib 0x0000000106f86f85 PyObject_Call + 101
22 libdropbox_python.3.5.dylib 0x000000010704f2d3 PyEval_EvalFrameEx + 24563
23 libdropbox_python.3.5.dylib 0x0000000107053ea2 0x106f79000 + 896674
24 libdropbox_python.3.5.dylib 0x0000000107054780 0x106f79000 + 898944
25 libdropbox_python.3.5.dylib 0x000000010704efd3 PyEval_EvalFrameEx + 23795
26 libdropbox_python.3.5.dylib 0x0000000107054702 0x106f79000 + 898818
27 libdropbox_python.3.5.dylib 0x000000010704efd3 PyEval_EvalFrameEx + 23795
28 libdropbox_python.3.5.dylib 0x0000000107053ea2 0x106f79000 + 896674
29 libdropbox_python.3.5.dylib 0x0000000107054780 0x106f79000 + 898944
30 libdropbox_python.3.5.dylib 0x000000010704efd3 PyEval_EvalFrameEx + 23795
31 libdropbox_python.3.5.dylib 0x0000000107053ea2 0x106f79000 + 896674
32 libdropbox_python.3.5.dylib 0x0000000107054780 0x106f79000 + 898944
33 libdropbox_python.3.5.dylib 0x000000010704efd3 PyEval_EvalFrameEx + 23795
34 libdropbox_python.3.5.dylib 0x0000000107054702 0x106f79000 + 898818
35 libdropbox_python.3.5.dylib 0x000000010704efd3 PyEval_EvalFrameEx + 23795
36 libdropbox_python.3.5.dylib 0x0000000107053ea2 0x106f79000 + 896674
37 libdropbox_python.3.5.dylib 0x00000001070492be PyEval_EvalCodeEx + 78
38 libdropbox_python.3.5.dylib 0x0000000106fb06fd 0x106f79000 + 227069
39 libdropbox_python.3.5.dylib 0x0000000106f86f85 PyObject_Call + 101
40 libdropbox_python.3.5.dylib 0x0000000106f8742e PyObject_CallMethod + 318
41 libdropbox_bootstrap.dylib 0x0000000104faa434 df_run + 257
42 com.getdropbox.dropbox 0x0000000104c65b33 0x104c64000 + 6963
43 libdyld.dylib 0x00007fff8f52d5fd start + 1

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000010004005 rbx: 0x0000000007000006 rcx: 0x00007fff5af985b8 rdx: 0x0000000000000000
rdi: 0x00007fff5af986f0 rsi: 0x0000000007000006 rbp: 0x00007fff5af98600 rsp: 0x00007fff5af985b8
r8: 0x000000000000290b r9: 0x00000000ffffffff r10: 0x0000000000000c00 r11: 0x0000000000000206
r12: 0x0000000000000c00 r13: 0x0000000000000000 r14: 0x00007fff5af986f0 r15: 0x000000000000290b
rip: 0x00007fff8a6b4a1a rfl: 0x0000000000000206 cr2: 0x0000000100402000

Logical CPU: 0
Error Code: 0x0100001f
Trap Number: 133

Mark

Have you tried an advanced reinstall?

https://www.dropbox.com/help/desktop-web/advanced-reinstall

tennantgoucher

Welcome to the party..........

Here is a partial list of what HASN'T worked for me:

Restart.

Shutdown Restart.

Dragging my icon to the task bar from applications.

Reading an email advising me to shut off antivirus (which none of are running) and turn off the firewall (which none of us have on).

Regular Reinstallation

Advanced installation using terminal commands.

Advanced installation manually deleting information in /Library/ and ~/.dropbox

Unlinking my computer

Trying to reinstall the old version of the app through time machine (that at least worked briefly)

Using an old version and deleting the update app (which worked the longest of any of them, but alas, still doesn't stay working)

Getting grumpy on forums and with support staff.

I AM NOT ALONE HERE, PLEASE FIX THIS!!!!

Mark

I am hearing that there is a known issue, but, trying to get some more info on it - that does mean though they are aware of it and working on it.

I've asked if we can get an official thread up with info on. As its the weekend (and Super Users dont work for Dropbox) that may take some time.

However, what MAY work is to temporarily install the beta build: https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-53-3-64/m-p/281042#M4908. By this point they are usually quite stable, and, as it isnt working anyway it may be better than nothing!

Sara70

I have had this problem on OS 10.9.5, but I wanted to give it a try, so I installed the beta version (after removing the app and all its related files), and it still crashes with the same errors as it did after the advanced reinstall of the regular version:

the first attempt to run produces:

Crashed Thread: 3 Dispatch queue: com.apple.root.default-priority

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010

VM Regions Near 0x10:
-->

every subsequent attempt produces:

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000

I see however that the beta version is from June 18th, so as recent as the time when the standard version of the app started crashing. I will try with an older backup, start dropbox while off the network, and see whether that at least allows the app to start without crashing.

Sara70

I downloaded and installed an older version of Dropbox (49.4.68). It started up without problems, and kept working for a couple of minutes, i.e. until the app updated itself to the latest version. This is the best performance so far in 5 days, because the app finally started, I could log into my account, and start the syncing. Too bad that there is no way to prevent it from updating itself during syncing. As soon as the app updated itself to 52.4.58, it crashed.

As far as I am concerned, the latest version (52.4.58) has a bug.

faundezalex

Same issue for me. Dropbox 52.4.58 crashes on my MBP. This appeared after I upgraded MacOS to 10.11.6 a few days ago.

Here's the error log from Console:

Process: Dropbox [1638]
Path: /Applications/Dropbox.app/Contents/MacOS/Dropbox
Identifier: com.getdropbox.dropbox
Version: 52.4.58 (52.4.58)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Dropbox [1638]
User ID: 501

Date/Time: 2018-06-27 09:29:20.977 +0200
OS Version: Mac OS X 10.11.6 (15G21013)
Report Version: 11
Anonymous UUID: 07CA0835-A2CC-64BA-9980-B020DDD1B7BD

Sleep/Wake UUID: 30C227F0-9CB7-484C-A30D-8FD4139CB8D6

Time Awake Since Boot: 1100 seconds
Time Since Wake: 710 seconds

System Integrity Protection: enabled

Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Thread 0 Crashed:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff94f6ff72 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff94f6f3b3 mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8d499114 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8d4985dc __CFRunLoopRun + 1356
4 com.apple.CoreFoundation 0x00007fff8d497e28 CFRunLoopRunSpecific + 296
5 com.apple.HIToolbox 0x00007fff92247935 RunCurrentEventLoopInMode + 235
6 com.apple.HIToolbox 0x00007fff9224776f ReceiveNextEventCommon + 432
7 com.apple.HIToolbox 0x00007fff922475af _BlockUntilNextEventMatchingListInModeWithFilter + 71
8 com.apple.AppKit 0x00007fff881aedf6 _DPSNextEvent + 1067
9 com.apple.AppKit 0x00007fff881ae226 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 454
10 com.apple.AppKit 0x00007fff881a2d80 -[NSApplication run] + 682
11 com.dropbox.Tungsten 0x000000010b45f92a 0x10b458000 + 31018
12 org.chromium.ContentShell.framework 0x000000010bd37e56 0x10bc00000 + 1277526
13 org.chromium.ContentShell.framework 0x000000010bd37444 0x10bc00000 + 1274948
14 org.chromium.ContentShell.framework 0x000000010bd6dfe3 0x10bc00000 + 1499107
15 org.chromium.ContentShell.framework 0x000000010bd5d69d 0x10bc00000 + 1431197
16 com.dropbox.Tungsten 0x000000010b45f935 0x10b458000 + 31029
17 libffi.6.dylib 0x0000000107422994 ffi_call_unix64 + 76
18 libffi.6.dylib 0x0000000107421cd1 ffi_call + 1249
19 objc._objc.cpython-35m-darwin.so 0x0000000107b694a3 PyObjCFFI_Caller + 1875
20 objc._objc.cpython-35m-darwin.so 0x0000000107b7e316 0x107b52000 + 181014
21 libdropbox_python.3.5.dylib 0x0000000106720f85 PyObject_Call + 101
22 libdropbox_python.3.5.dylib 0x00000001067e92d3 PyEval_EvalFrameEx + 24563
23 libdropbox_python.3.5.dylib 0x00000001067edea2 0x106713000 + 896674
24 libdropbox_python.3.5.dylib 0x00000001067ee780 0x106713000 + 898944
25 libdropbox_python.3.5.dylib 0x00000001067e8fd3 PyEval_EvalFrameEx + 23795
26 libdropbox_python.3.5.dylib 0x00000001067ee702 0x106713000 + 898818
27 libdropbox_python.3.5.dylib 0x00000001067e8fd3 PyEval_EvalFrameEx + 23795
28 libdropbox_python.3.5.dylib 0x00000001067edea2 0x106713000 + 896674
29 libdropbox_python.3.5.dylib 0x00000001067ee780 0x106713000 + 898944
30 libdropbox_python.3.5.dylib 0x00000001067e8fd3 PyEval_EvalFrameEx + 23795
31 libdropbox_python.3.5.dylib 0x00000001067edea2 0x106713000 + 896674
32 libdropbox_python.3.5.dylib 0x00000001067ee780 0x106713000 + 898944
33 libdropbox_python.3.5.dylib 0x00000001067e8fd3 PyEval_EvalFrameEx + 23795
34 libdropbox_python.3.5.dylib 0x00000001067ee702 0x106713000 + 898818
35 libdropbox_python.3.5.dylib 0x00000001067e8fd3 PyEval_EvalFrameEx + 23795
36 libdropbox_python.3.5.dylib 0x00000001067edea2 0x106713000 + 896674
37 libdropbox_python.3.5.dylib 0x00000001067e32be PyEval_EvalCodeEx + 78
38 libdropbox_python.3.5.dylib 0x000000010674a6fd 0x106713000 + 227069
39 libdropbox_python.3.5.dylib 0x0000000106720f85 PyObject_Call + 101
40 libdropbox_python.3.5.dylib 0x000000010672142e PyObject_CallMethod + 318
41 libdropbox_bootstrap.dylib 0x0000000104928434 df_run + 257
42 com.getdropbox.dropbox 0x00000001043f3b33 0x1043f2000 + 6963
43 libdyld.dylib 0x00007fff80df25ad start + 1

Sara70

The latest suggestion I got from the Dropbox support team appears to work for me (at least so far I haven't had another crash - I'm talking about 15 minutes, but better than anything else I had tried until now):

"The development team has released a new beta version of the Dropbox desktop application just yesterday that we think may resolve the issue you are experiencing.

If you would like, you can download this version of the Dropbox desktop application from the following link:

https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-53-3-65/m-p/282044#M4928

If this resolves the issue, you should be able to continue using this version as it will update automatically to the next available build going forward."

faundezalex

I think the problem is now fixed for me. The app shows up in the menu bar, and About Dropbox indicates I'm on version 52.4.60 (I did download the latest install yesterday, but can't tell which version of Dropbox it is...)

toga217

Hi there,

just installed the new

Beta Build 53.3.65

https://www.dropboxforum.com/t5/Desktop-client-builds/Beta-Build-53-3-65/m-p/282044#M4928

with which the problem seems to be fixed.

It works now for me again.

Moderator note: You can check the new beta build, here: https://www.dropboxforum.com/t5/Dropbox-desktop-client-builds/Beta-Build-171-3-6071/td-p/670117