I uploaded pictures 2400 pixels high, but when downloaded from Dropbox they are only 860 pixels high.
Hi guys!
Dropbox uploads your photos in full resolution. However, when photos are previewed in an app or webview, we show you a scaled down version for faster loading. If you’d like to view your photos in full resolution, I would recommend downloading the photo using the Dropbox client or using the download button.
Dropbox will upload files at full resolution, but preview them at a downscaled resolution to conserve bandwidth. To view the files at full resolution, you will need to fully download the file.
Thank you, but how do I fully download a file? What do I click on?
Are you using the Dropbox app on Android or iOS, the Dropbox application or just the Dropbox website?
I have a Dropbox app & folder on our iMac desktop, and I also use Dropbox online. I uploaded a folder of large images, but when I download them they are smaller (1200 pixels), using the email link created by Dropbox for that folder. I must be downloading the previews, instead of the actual images. I'm a portrait photographer, so I need to ensure that our customers can download full-size images when we send them an email link.
I'm in the same situation as you Craig C. Did you get a resolved answer as to how to stop the reduction of pixels in photo's? I didn't realize it was happening until today. I had 2 customers tell me they can't get a good quality picture. That was disturbing!
Nope, I still don't understand how I had downloaded downsized images.
Hi Kaz and all you other Dropbox Brainiacs out there!
I'm in the same boat as these other guys and don't understand your resolution you put forth yet.
I have the Dropbox iOS. When I 'Save Image' on an 7 meg file it appears in my Camera Roll on my phone - fine. But if I were to immediately email that same file back to myself it is now showing as 2.1 megs. The file that is now on Dropbox is unprintable at that resolution.
However, if I were to email it to myself from Dropbox, 'Save Image', and email it back to myself it remains at the original size of 7 megs. So there is a way around this but it's a pain in the ass. Any suggestions on how to fix it so it just uploads and downloads the full file?
Thanks so much!
I am in the same boat?? My professional photographer uses dropbox and I cannot figure out how to download full sized pics so I can print them Help please??
I need help with this too! My photos are now stuck on dropbox, and I can't get the hi res versions off. Hitting the download button doesn't do it. It downloads the preview version which is too small for print projects.
Katherine M. The web pages download button does NOT download the preview it downloads the original file.
However if your right clicking on the preview and selecting a context menu to download image, then that is the image you right clicked on.
Im not really interested in seeing some size of file as shown in some photo viewer where it looks like your rescaling it and that is the resulting file size, which even mentions the original size.
I would suggest you check the FILE size on the hard drive using a file browser (finder?)
I realised that I can download full size in my mobile for single file, each time through fhis method.
1. Run the dropbox app.2. When shown a list of photos, click on the [pull down menu] on the right.3. Select export4. Click on [save to device]
My mobile [download folder] shows the full size image. Have not tries if can do the same for [all images].
Found out that you can download All Images this way:
1. Run the DropBox app ( i am using an Andriod mobile)2. Depress or touch one image slightly longer to bring up the [selection option]3. Select all the images that you want to download4. At the top right of the screen, click on the [option selector menu]5. Click on [Save to device]
Done.
I am working from a desktop and want to download a LOT of photos that are large size images, about 16 to 20Mb each. I can get a full size image one at a time, but if I select multiple images I get a zip which has downsized images. I don't look foward to a job of downloading over 200 images one by one. Is there a workaround for this to get the full size easily in a group?
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
