seleIncomplete syncing. Cloud icon in my local dropbox folder

daniel9

Hello.

  I recently downloaded dropbox to personal computer and am in the process of syncing files to this local ****** drive. However, after linking my account and setting a few folders to not sync via "select sync", the syncing stopped (I now have a full green check on my desktop icon). When I go into my local dropbox folder (on my computer), all the folders and files have a small cloud icon on them suggesting that they are available (but only when I'm online). How do I change the settings to have these files accessible on my local ****** drive even when not online?... To be clear, I'm hoping to have access not to the unselected files in the selective sync option... Rather, I'm tryign to have offline access to the files which WERE selected in the selective sync process.

 

thanks

dan

 

Zed

Hello @daniel9,

 

Thank you for the detailed description - It seems that you are in a Team and the Admin may have enabled Smart Sync for you.

 

With Smart Sync, users can see and seamlessly access all the content they have in their Dropbox, right from their desktops, without worrying about local ****** drive space. Files and folders take up practically no space on the local device until they’re needed, and they can be accessed with a simple click. 

 

With Smart Sync, content on your computer is available as either online-only, local, or in mixed state folders: 

	Online-only content Online-only content shows in your local Dropbox folder, but doesn’t use the full amount of space that the file would. In your file explorer, you can see the file, but the content isn’t fully downloaded until you need it. Only information about the file, such as the file name, location, and date the file was updated, is downloaded.
	Local content Local content is downloaded and saved on the ****** drive of your computer. You can directly edit these files from applications on your computer.
	Mixed state folders Mixed state folders contain both local and online-only content.

 

To sync files or folders locally:

 

1. Open your work Dropbox folder on your computer.
1. Click the Dropbox icon from the system tray.
2. Click the folder icon.
3. Choose Open [Your team name] folder.
2. Locate the content that you want to make available locally
3. Right-click the file or folder.
4. Choose Smart sync.
5. Choose Local.

 

You can also change the default setting for your new content:

 

1. Click the Dropbox icon from the system tray.
2. Click the gear icon and select Preferences... from the menu.
3. Click the Account tab.
4. Choose your work Dropbox account.
5. Change the selection for Smart Sync Default:

• Admin default: the default setting chosen by your team admin.
• Local: all new content downloads to your computer.
• Online-only: manually download files to your computer when you need them.

 

You can read more here

 

To summarize everything in one sentence, in order to have all your content available to your computer, you need to select your folders and mark them as "Local" from the Smart Sync settings.

Thanks!