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Child Item

Can not upload files from Android app

Florin F.

Hello,

I have been trying to upload files to my dropbox using the Android app for the last few days and I keep getting this error when I click on Upload button: "Unknown Error, please contact customer support.".

Anyone knows why is this error appearing and how can I solve it?

I have reinstalled the application and it's still not working.

Thank you!

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Accepted answers

AntonioC

Hey everyone! We have released an update that fixes this issue. You can install this update by going to the Play Store, searching for "Dropbox" and tapping "Update".

Thank you all for your patience!

All comments

Steve B.34

Since the upgrade to 3.0.5 on my android phone a couple of days ago, I'm getting this error as well. I have tried the uninstall/reinstall - no change and no info beyond the cryptic/useless error message.

Madelene H.

I have the same issue. I too uninstalled and reinstalled the app with no success. Would be greatful for any help you could give me.

Beny O.

I'm having same problem also. Tried reinstall, unlink, clear cache, reboot, still the same.. pls help to resolve this asap...

Kiril P.

Same with me...

SOLUTION - Uninstall the latest version, download and install the previous - and Dropbox will be working again!

B. D.

Where do i get the older version.do you have a link? Thankyou

Kiril P.

Here you are: http://www.androidapksfree.com/apk/dropbox-3-0-4-8-300408-stable-apk-download/

Bruce

Hi everyone!

We're aware of the issue and are working on a temporary fix. We hope to have an updated release out shortly. Thanks for your patience in the meantime!

AntonioC

Hey everyone! We have released an update that fixes this issue. You can install this update by going to the Play Store, searching for "Dropbox" and tapping "Update".

Thank you all for your patience!

MD MAHADI HASAN

Download latest version of Dropbox and fix this problem.

Direct Download

[Unofficial download link removed by moderator]

Google Play link

https://play.google.com/store/apps/details?id=com.dropbox.android

I think you fix your problem

Florin F.

The problem is now fixed.

Thank you!

lonnie s.2

I can't open my pdf files without a special app. I really do not know what app must i download to open my files in dropbox.

Jane H.19

When I had free Dropbox, every time I plugged my phone into my PC, new photos would automatically upload. Since I purchased the extra space, it won't upload. How do I get my photos/videos uploaded to Dropbox from my phone?

bimbangcc

I am very happy to discover your post, This is an excellent post. It is really what I wanted to see, hope in future you will continue for sharing such a excellent post.

rajiv3

I cannot seem to access my dropbox location when i am trying to upload files to 3rd party applications, such as Fiverr. I am able to access OneDrive and Google Drive

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Ask a Question section here. ]