Mark Super User II

Craig Morris wrote:surely you could have made this change by now? I doubt it will come if I'm honest. They trialled it on some betas and found it caused data loss and syncing issues and so revoked it quite quickly. 

ldorothy wrote:The formatting of Dropbox's marketing emails is broken in some way that causes it not to render properly. But, only for you it seems at present. I got that email and it formatted perfectly fine. I'm pretty certain there is something on your machine/network which is causing the files to not render correctly -…

Interesting.... I'm still on Essentials

Vtech wrote:Looks as if the two nearly identical products have been merged back to Professional .. With Essentials you got unlimited signatures. I think its 3 a month now in Professional.

Roga41 wrote:Our Professional Plan is technically just the same with the Essentials Plan No it isnt. At a very quick look you've removed the signature options which, for me, was the huge sell of Essentials over Professional. 

Unfortunately the only people who can help is Dropbox support and if you dont have the 2FA security information the account is almost certainly lost. 2FA can only be set up by somebody authorised to access the account - i.e. you OR a bad actor, but, to do that they'd needed to know your username/password. Its unusual for…

I use Outlook at have no issues at all with things displaying as they should - also I imagine this place would be overrun with comments if it was a widespread issue (as Outlook is one of the most common clients around, especially for corporate users). Can you post some example screenshots? Especially if it is also not…

You have been banned for some reason. As you have now paid contact support via http://www.dropbox.com/support - note it doesnt work if you are on a trial AND removing bans doesnt work for bandwidth breaches if you do a trial, only if paid

Nana112233 wrote:How can the cloud documents be deleted completely from Dropbox? My guess is they have not just been deleted but also permanently deleted (which is very common in these sort of attacks) - and if so they are not recoverable via Dropbox. What does http://www.dropbox.com/events show, is it as you said blank (I…

Does it give any errors @"ducsue" ?

Lucben wrote:Dropbox should be able to recognise folders and files that are offline and match the online content, if the online files used to be managed using the desktop app You can do that. Just point it to the directory and it will index and resync and index it exactly as you said which would index what is already on…

Tomhornshoj wrote:Also when it is one of my collegues uploading files/folders is it possible for me to correct files without they take up space in my dropbox? Not via a shared folder it isnt, no sorry. If you dont want to use quota you need to not add it to your account and use shared links to download them locally, edit…

jobee2 wrote:If I could place the Dropbox folder outside of my user folder on my Mac and my colleague did the same would that make the path consistent for all users? Dropbox wouldnt work then, however, as Dropbox can only sync whatever is inside of \Dropbox I'm afraid

Unfortunately you will get the exact same issue with all cloud solutions because they all store the files locally and different depending upon setup. For example in folders that usually start something like \User\Mark\Dropbox where 'Mark' is the persons name. 

tinal22 wrote:Are you mainly concerned about the missing features, or is it something about the experience overall that's not working for you? PLEASE dont take menu features away - people use these and it really is soooo annoying and disappointing when Dropbox does this. There are so many examples of it across the product…

Welcome! Why not have a look at Dropbox Features You Might Not Know About | The Dropbox Community and also consider going to http://www.dropbox.com/help to learn the basics. Or ask here for any specific questions :)

Thuy Pham wrote:Do you know if Dropbox might still store any deleted data on their servers, even if it's not visible from my account? I believe they dont if they are permanently deleted - which is logical really as if a person tells somebody to permanently remove a file and the company does not there could be all sorts of…

Ah, I was looking at where you posted it as number 1. If they permanently deleted it then again, probably no way to recover I am afraid. Do you not have backups? The only thing you can do is go to http://www.dropbox.com/get_help and ask for assistance there, but, please dont hold your breath :( 

Thuy Pham wrote:1. Investigate what happened You need to check your devices for ransomware and viruses etc. Thats the only way this can happen. Publishing emails, like you have here, is a way that hackers can gain access to accounts - becuase they then know which emails are genuine active ones. Never, ever post them online…

Have you tried Dropbox rewind? https://help.dropbox.com/delete-restore/rewind 

Can you elaborate a bit on what exactly you want to achieve? You could use Dropbox links and put them in cells to open other files in Dropbox on its website BUT these would not open a file locally on your machine - i.e. they wouldnt open in say \Documents\Frank's Files. 

As a work around you could stop using Selective Sync completely and use 'Online Only Folders' which stay visible on the local machine, but, crucially dont use up space on the disk. 

Mike B59 wrote: It seems the common thread is the new users to dropbox are having the issue. Do they have enough quota to add things? Remember shared folders use up everybodys quota. Are they able to view the files online at http://www.dropbox.com/home themselves?

I'm not aware of any migration tools, therefore, you will need to just start a new backup and let it all upload and sync as normal 

What does http://www.dropbox.com/plan say? Have you also checked http://www.dropbox.com/backups

Calion wrote:I got tons of free space when Dropbox was new Dropbox doesnt remove free space given unless its time limited (such as some of the promos with laptops etc.) so any space you got then you should still have now. 

somersetbp wrote:What are other Dropbox users going to do now? If I'm honest I tried it, and hated it, so went to 1Password ages and ages ago - way before this offer. That system is how Dropbox Password should have been - the autofill, password suggestions, watch tower etc. are just amazing. The best bit is, like all Apple…

Susan D.11 wrote:Sounds like the plan I need doesn't really exist. Thank you, Jay. I think it would actually @"Susan D.11" The plan is intended to be used by multiple people - hence needing 3 licences. However, you CAN use it with just one. The 15TB of data is a pooled plan so you could use it all and none of the other 2.…

Susan D.11 wrote:Is that true? No it isnt, sorry. Each account is totally and utterly independent. Susan D.11 wrote:If a basic personal account were linked, would that account then have end-to-end encryption as well? Again, no, because they are completely separate entities. Susan D.11 wrote:Would I ultimately have to…

sphereofnoform wrote:I'll be keeping an eye on it to ensure I don't exceed the limit Note there is no tracking available via Dropbox to do this... so you cant really do it I'm afraid. Or if you hide it via bit.ly or similar and they land on Dropbox if they go more than once direct to Dropbox you'd not see the bandwidth…