Mark Super User II

User34 wrote:I would like to get desktop notifications as per the screenshot below, please can you assist me further? Based on your screenshots you should get them on your Mac when you are there - but only in real time. They wont go to iPhone/other devices just that one device if/when you are logged in

NAK wrote:The second says I removed my own access to this folder. And how can one remove his own access to a folder? You can leave a share via http://www.dropbox.com/share by clicking on the option to do so. If Dropbox, in this case, removes them this would also do the same thing. NAK wrote:The first one, according to…

Phillip Burton wrote:I would like to get an earlier version of a file, as I understand that they are retained for 30 days. How long ago did you last edit the file? You wouldnt be able to restore if you didnt make any changes in that window. Also, if needed try another browser / clear cache and cookies. 

User34 wrote:what are the settings so that I get a notifications when a file is moved out of Dropbox or saved? I dont believe such notifications exist anywhere in Dropbox I'm afraid. All I can suggest is tracking http://www.dropbox.com/events, or, if you dont want people to move files out of Dropbox locking things down…

mgm17 wrote:Can I recover the folder? Unfortunately not - as the email will have stated (I got an identical one) the deletion at that time is permanent. 

NAK wrote:And I should have 30 days to recover a deleted file. But it hasn't been deleted by you - it's been removed because the owner of the folder (i.e. the Team owner) has not paid to host the services on Dropbox any more, and as such, as per its terms, the data is removed. NAK wrote:There must be some way to reach…

mgm17 wrote:but that email was in the Spam folder so I had no time to backup all the information of that folder. The email will have a date on that says when the data is due to be removed. If that date has passed its not recoverable I'm afraid. 

KayITSolutions wrote:Also i didn't receive an email with the ticket number. It sounds like your email services are possibly blocking Dropbox or similar - they come from different domains for support tickets and the 2FA codes. Its probably worth speaking with whoever hosts/manages the email systems to see what is blocking it

zanderpm wrote:Is Dropbox just not built for contractors and the like? As a contractor I assume you are charging the company for your equipment etc. so if needed also charge for Dropbox. Remember that Dropbox has no other revenue stream bar paid accounts - and every account costs money to support and manage. It isnt like…

Which version of Dropbox are you using? Mousing over its icon on status bar should tell you. 

Is Dropbox running at all? Does it appear at the top near the clock etc. and if so what does it say if you mouse over its icon?

serisolutions wrote:How can I share my primary account's email address? You need to use that account to post here, or, to log a ticket at http://www.dropbox.com/support. 

NAK wrote:i don't recall being part of a Dropbox team and this folder was owned by me, not anyone else. You must have been to have received this email - I also got it. The email was not you as owner but you as a member of it as part of a shared folder. NAK wrote:I'm missing a very important folder and i cant find a way to…

LuC13 wrote:(apparently, moving a file via the web interface shows up there as an addition and a deletion event, for each file individually...). Ah, I'd not realised it still did that on web. It used to do it via a computer with connected devices but has been changed :( If you have an idea of what folder it is in could you…

karbox wrote:Just wanted to follow along here in case there are any updates from the community, too. There isnt anything wrong as such with Dropbox so there wont be updates here - sharing suspensions are due to sharing illegal content (including DCMA takedowns), viruses, malware or spam abuse reports. However, there are…

Have you looked at http://www.dropbox.com/events ? Other than that there is no other tracked list I'm afraid. 

serisolutions wrote:would like to get in touch with your support team You can do so via http://www.dropbox.com/support 

jop25 wrote:Is it possible for Dropbox to find these files still? The original file link is no longer active. No. Sorry. The only people who can restore that are the people who initially created the files. However, they can also only restore for 180 days (assuming its a paid account) which means its almost certainly beyond…

You need to log a ticket at http://www.dropbox.com/support - will only work if a paid user, or, hopefully a Dropbox team memeber will see and pick it up here instead. 

Have you checked http://www.dropbox.com/events to see if you can restore that way? 

Rich wrote:Another option could be if people are requesting access after receiving the link and you're granting it, in which case they're requesting edit access to the folder and you're granting it. To add to this, a third possibility is that the file is inside an already shared folder which they have access to and so the…

PMGSLV wrote:Sent out the new link, got the same results. Has somebody actually changed the file, or, are you clicking on the link and seeing you can edit it? If so thats correct as Dropbox detects you are an owner and so have the rights to do so.

You can already do that - just replace the file and it will update the file on links that you have. You dont need to do anything special just replace the file. If you have it on a computer just re-save it. 

You need to contact support at http://www.dropbox.com/support to ask for help as it seems your account has been banned for something other than bandwidth. 

TERRACE_87 wrote:When I type any of those search strings into a Dropbox search, it says no results found Hi @"TERRACE_87" This isnt possible with Dropbox, no. All the search fields, etc., you can use are available here and here- however, basically, its text search in documents or image recognition only. You may wish to…

NHCobra wrote:s it possible to do this and if so, how... Hi @"NHCobra" It isnt with Dropbox, no. Unless you used a document which had a shared link to each file on it? You would need to use a program to do this itself. You can often do it in Word etc. if the files are all in one document and link between them. 

HHudson1 wrote:But at some point (unsure exactly when, a few years ago maybe?) it stopped. The official Dropbox apps have never ever done this - in fact its been a common request/complaint since Dropbox started. So, if you had that you were using a third party uploader instead of Dropbox itself. 

You can! Use Dropbox Requests :) https://help.dropbox.com/share/create-file-request 

You will need to contact support via http://www.dropbox.com/support or hope its seen here as your sharing has been suspended. Usually because of spam or malware on the files - although false positives are possible. 

tciftci34 wrote:I do see events going back to 5/22 so very recent and nothing further. As you see nothing further that means nothing else happened on this account prior to this date OR it wasnt used for 6+ months. Do you have any computers or mobiles connected to the account at all? Or have you previously?