Windows

Dropbox Problem with Preview Pane in Windows 10 Explorer.
Just wondering if anyone has encountered a strange problem, the issue is when in MS Windows Explorer > Navigating to Dropbox Folders and having Windows Preview Pane opened in Windows Explorer. The file shows up on the preview pan, but once you click away or continue to the next file then go back to the previous file the…
Error when trying to exclude a file using PowerShell (on Windows 7)
I am trying to exclude a file from syncing following the instructions here: https://help.dropbox.com/sync/ignored-files using the PowerShell command: Set-Content -Path 'Set-Content -Path 'D:\Dropbox\x\x\x\x\options.ini' -Stream com.dropbox.ignored -Value 1' -Stream com.dropbox.ignored -Value 1 However, I get a PowerShell…
Unspecified Error while opening .txt file Online Only - Windows 11 22H2
Hi Support, With dropbox client v163.4.5456 on Windows 11 22H2 (OS Build 22621.963), I still have the Unspecified Error, while opening a Online only .txt in the Windows 11 File Explporer. (In Windows 10 (21h2 & 22H2), the .txt automatically download, when I open the .txt file). Can this please be fixed? I can only open…
Move Dropbox folder to an SD card
I have a MS Surface Pro 7 with 128gb of storage. I am constantly battling with lack of storage on this computer. Fortunately, there is a micro SD slot that can handle 512GB or more. In my installation, I dedicate the entire C drive to Windows and store all data on the SD card. This works well except for programs like…
Can no longer pause the sync process.
I am running v166.4.2920 on Win 10 using Chrome. I can no longer pause the file sync process because the choice to do so is no longer available. When I click on the taskbar icon, it shows a list of files under Activity, and another list of files under Sync History. The old submenu seems to have completely disappeared.…
Dropbox deleting files while working. Very big Sync & record issues
Hello, Got a very big issue sinces few days and can't find any solution; Dropbox sync go really crazy so if an expert can help, it will be more than welcome ( English or French); I explain in details ans step by step : Windows 10 OS / Dropbox Plus account 1/ Installation of a new SSD Nvme 980 Pro 2T + update of the last…
Under startup apps I have 11 entries under Dropbox. Why?
Why is dropbox running so many things at startup?
Files are opening very slow in the Dropbox folder
Hello, Suddenly the folders in Dropbox started to open extremely hard. I have to wait over 15 seconds to open any folder. I uninstalled and reinstalled dropbox but the same thing happens. PC, windows 10. Has anyone else suffered, do you know what I can do? This has been happening for 2 days. Thank you!
Moving from C drive to D drive (two Dropbox folders) - anything to worry about?
Hi gang, So I've gotten myself into a mess - and hoping you can tell me if this process is going to create any big headaches or problems for me? What's the situation? I have a Dropbox folder on both my C: drive and on my D drive. The C: drive is syncing. The Ddrive is not. This came about when support told me to uninstall…
Can't start Dropbox on my PC
I've never had any issues with Dropbox until now. I started my PC tonight and it told me it couldn't start Dropbox. I tried restarting my computer but that didn't help. I have not made any changes or updates to my computer and I'm the only one who uses my PC. This is what it told me: bn.BUILD_KEY: Dropbox bn.VERSION:…
Selective Sync Conflict. How do we solve it?
I have a very light dropbox installation. - Dropbox client installed on a windows 11 machine - I've got 2x folders shared to this free account,, from a paid account with edit permissions. - 1x Folder syncs perfectly, but the 2nd one has the selective sync conflict error in parenthesis Troubleshooting performed: - Made sure…
File Explorer crashes on dropboxfiles in Windows 11 after update Windows
Windows File Explorer crashes every time I acess the Dropbox folder. It does not crash in any other folder. Here's a few more details... - I can access my Dropbox files from within my programs, like vectorworks and Adobe. - I uninstalled and reinstalled Dropbox once, and booted my computer more then once. - My folder…
Dropbox Syncing Issue Where Updated Files Aren't Really Updated
Hi Everyone Has anyone experienced an issue where they edit a document. Save it. Dropbox shows it was synced and updated successfully. Then went to PC 2 to open the same document after waiting for Dropbox to update/sync successfully and still see a previous version and not the latest edited version. We have the following 2…
Can't redirect into reparse point please choose different target path
So, I uninstalled Dropbox. Now I find that my folders; Desktop, Documents, Downloads, Music, Pictures, and God knows what else are all set to my Dropbox folder. When I go to 'restore' these folders to their correct, default Windows 10 path, I get the above error message. This is outrageous. What is the solution?
Suddenly cannot open pdf or txt files in Dropbox folder
I have used Dropbox happily, without problems, for many years. On January 2, 2023, for the first time, I could no longer double-click on pdf or txt files in my Dropbox folder in Windows 10 File Explorer to open them -- I just get the rotating circle for a cursor, nothing happens, and I have to restart File Explorer in Task…
Cannot open text files. Undefined error.
When I try to open text files in dropbox from windows explorer I get "Undefined error" (translated from swedish). The local files with green check mark opens fine. When I select to make file local it opens fine, but this should not be required. What is wrong?
Missing "Available offline" icons
After I ran the December 2022 Windows 10 Version 21H2 updates, my green "Available Offline" icons disappeared in Windows Explorer for my local Dropbox drive. How can I get them back? They are invaluable for telling what files are synced with my online Dropbox. Thanks.
Where is avatar Windows 10 Dropbox App
New user. Windows 10. Dropbox installed. Icon in taskbar. Dropbox folder location is on C drive. I need it to be on my much much larger D drive. I have directions on how to change the location that requires getting to PREFERENCES "Open your Dropbox desktop app preferences" found by "clicking on the avatar. BUT I see no…
Syncing does not register any network traffic on Windows 11
I've installed a new copy of windows 11 pro on a new system and I've setup Dropbox. When I begin syncing my files (circa 14k files), the files left to sync are counting down but nothing is registered on the ethernet traffic. Why would this be? I do have "LAN sync" enabled with those circa 14k files sitting on another…
I have too many Dropbox log files. What is their point?
While looking for something else on my 2 Windows 10 PC's, I noticed that there are several hundred log files located at the path: C:\ProgramData\Dropbox\Update\Log These range from 2018 dates to current, and sizes from 800K to 2K. As these are NOT normal text files, and I cannot see any options within the Dropbox program…
I don't see the online-only option
I saw the post about "make online only" for Mac, but I'm on a PC and have the same issue. When I right click on a file, I do not see an option for make online only. I'm using a new PC and thought when I downloaded the dropbox app I said that I wanted online access only. Do I need to uninstall and re-install, or is there…
system tray icon won't open
Hi I'm having problems with the DropBox system tray icon in the notifications area not opening when you single-click/double-click, or right-click. All I see is a red symbol with a number in it, indicating that there is a notification. But nothing happens when you click it. I have uninstalled and reinstalled the app several…
unable to open images on PC from folders within Camera upload
I'm unable to open images from a dropbox folder on my pc. No issue on my iphone. The messages says "Sorry, Photos can't open this file because the format is unsupported or file is corrupted" Here's a screenshot.
Clicking on dropbox system tray icon does nothing.
I have windows 11 and some time within the last month or two I am unable to get the system tray icon to do anything. If I hover my mouse over the icon it shows the version and that I'm "up to date". If I left click, right click, double click, ctrl + left click, ctrl + right click, nothing at all happens. I do get the…
cannot click dropbox icon on taskbar
Since updating to latest Window 11 (version: 22H2, OS build: 25227.1000), Dropbox icon at Taskbar cannot click. I tried unstall & re-install the desktop app but it still cannot click. Show as below screenshot.
Dropbox application dies - Windows 11
I have Windows 11 running on my laptop with Norton 360. The issue is Dropbox application just dies randomly. I tried to reinstall couple of times, and it helped but stopped working now. I have uninstalled Norton 360 (back to Windows Defender now 🙂 and tried to reinstall Dropbox. But still no luck. Any ideas?
How to remove an transfer option from context menu windows 11
Hi, it has been bothering me for a while that there is a Dropbox option in every menu. I have never used it, I do transfer files to dropbox via a folder - I organize the files right away. I removed the transfer option from the old menu (the same way as for win 10, described somewhere on the forum, I have a .reg file to…
Revit sync notification on desktop app
Hello everyone, I am working on Windows 10, current update, starting this week Dropbox sends me a (red) notification on the tray icon every time I save a Revit file, it says "couldn't sync files".
How can I disable the push notification when copying Dropbox link from PC
I don't want dropbox to tell me I just copied I file. I know I did, because I just told it to. How do I disable that? I've already gone to Windows' Action Center and disabled Dropbox' icon and notifications there, I disabled every notification in preferences->notifications for the PC program. Yet I keep seeing them. How do…

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