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What is the brown box icon on the left bottom corner of my files when using the desktop app?
Hello, On several files, I have a brown icons in left bottom corner of my files.(see below) in fact, in the same folder, there are green logos on fils but sometime there are brown logo I want import this files in Lightroom but seem that files with brown logo can't be import. So : 1/ What mean brown logo ? 2/ How can I…
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Windows 11 Upgrade and cannot get Dropbox to work properly
I recently upgraded my PC desktop to Windows 11. Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web, but updated files from my other computers do not show up as updated when I load them into their usual application on the…
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Admin required to delete shared files
When I get a Dropbox file from someone else that gives only the option to add it to my dropbox, I am then unable to delete it from my dropbox - I get an admin login box that pops up. It may be a Microsoft thing, but just really want to know how to delete these files from my dropbox.
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Issues with adding a second account to my desktop
I installed the Dropbox app on a new laptop and logged into my business account, which now shows up in file explorer. I stopped midstream and planned to go back later to add my personal account, but now when I try to open the Dropbox app, the only thing that opens is file explorer with my business account. Is there a way…
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Very Very slow performance in Windows explorer.
Windows 11 Pro Dropbox V 173.4.6706 using windows explorer i have extremely lagging performance of my synced folders... all folders are synced and have a green check mark as if the files are local. every single synced folder takes up to 1 minute to access. I can usually go online and download the file i want quicker than…
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Dropbox Folders in Windows Explorer very slow
Hi, my windows 11 system, my dropbox folder became super slow. When I try to open a (sub) folder, it takes around 30 seconds to open it. I noticed it since a couple of days, I installed Bitdefender and a new graphics card/driver since then. My dropbox folder is on an external drive. Other folders on the same drive are…
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Dropbox Context Menu (Including "Copy Dropbox Link") not Appearing in Explorer
Windows 10 Home Edition 64-bit, ver 22H2 Dropbox ver 173.4.6706 When I open up my Dropbox folder from DB desktop app (using folder icon in Dropbox panel displayed): And then right-click on an item on left side of Explorer (the folder list), a complete Dropbox context menu is displayed: But if I move cursor over to file…
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InDesign file icons are not displaying in Dropbox under certain conditions
Description of the issue I'm experiencing in Windows 11 using the Dropbox Desktop app: * InDesign files (.INDD) have a blank icon inside the Dropbox folder instead of the proper icon, except for under very specific circumstances. This behavior does NOT occur outside the Dropbox folder. * 'Online Only' InDesign file (.INDD)…
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Point Dropbox to old Dropbox location
My system crashed ******, and I had to do a clean install of Windows 10. Luckily my Dropbox was setup in D drive. Now after I reinstalled Dropbox, it defaults to C drive as its location. When I try to change the location (using the Dropbox desktop app's Preference>Sync settings page) to the old location (in D drive) it…
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Why does Dropbox keep messing with my desktop shortcut? (Win 10)
If I create a desktop shortcut to, say, "C:\Users\Paul\Dropbox\Work stuff\", then it stays like that, and it works the way I want: I click on it, and it QUICKLY opens the local folder (which is actually one of my dropbox sub folders) If instead, I create a link to "C:\Users\Paul\Dropbox\" then initially it works fine, and…
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Sync not available on second laptop
Hello, I installed Dropbox on my son's laptop and ask him to create one unique folder where he will put everything. But with time many of my personal folders syncronize on his computer. The option Preferences - Syncronize I have on my computer does not exist on his (see picture 1). When I open Dropbox icon on his computer…
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Smart Sync Not Showing Up on Windows 11
Hi! I am on Windows 11 and have a Dropbox Business account. The Issue: I cannot see the option when I right click a file, to Smart Sync > Local or Online Only I do see this option on my MacBook Pro. I did see the option on my PC earlier this week, I do not see it now. In an effort to troubleshoot my issue, I just install…
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Windows desktop shortcut keeps changing
Most strange. I find the quickest way to access my Dropbox folders in Windows is by having a shortcut on the desktop that just goes directly to the Dropbox top-level folder. So - I create that shortcut and it works just perfectly for a while. But - after a reboot (I think it's just then), that shortcut gets replaced by a…
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sync icons are missing
I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one. Synchronisation goes fine on all three however: On the Surface all files and folders show sync icons. On the HP no sync icons at all. I could not find out why and did not manage to make the icons appear on the HP as well. Who can give the key to solve this…
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High memory usage is unsolvable
I really like Dropbox, more than Google Drive. But it is in the past. I prefer Google Drive now. What I really hate about Dropbox is the high memory usage. I already tried to uninstall and reinstall, but it is gotten worse. Even doing nothing, the used memory is around 290-300MB, and now after reinstalling, it can even…
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How to move the Dropbox folder in the computer
I have a Dropbox account. I installed Dropbox in my new computer and installed without errors. The Dropbox folder was placed in D: \Dropbox\Dropbox folder by accident. I tried to move the folder to D: \Dropbox folder as it is in my other computer. I receive a message that the folder already exists. How do I move it to the…
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Indexing stand off with Windows!
My Dropbox seems to be in a fight with Windows Search indexer! Dropbox indexes... when it finishes, windows will start... then Dropbox indexes again! And so on and son on... been happening for a couple of weeks now, and its slowing down my machine and making file explorer ****** to use. Turning off windows indexer seems to…
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My device is stuck, and can't sync content.
PC에서 드롭박스 앱을 통해 드롭박스를 이용하고 있습니다. 드롭박스 사용자는 저희 팀원 5명 정도 같이 이용하고 있습니다. 문의 내용은 지난 주 목요일부터 제 PC에서 업로드한 파일이 정상적으로 동기화가 이루어지지 않아 다른 PC나 드롭박스 웹에서 보여지지 않습니다. 또한, 제 PC에서 다른 팀원이 업로드한 자료도 확인 되지 않습니다. 어제 실시간 채팅문의를 통해 화면공유하여 작업관리자에서 여러 프로그램의 작업 중단을 해보았으나 증상이 해결되지 않습니다. 지금 드롭박스 상태창에서는 계속해서 파일 업로드중이라는 안내만 나옵니다.
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Dropbox app is slow on Windows 11 after software update.
Good morning I was already working with dropbox on my computer and I NEVER encountered the slightest problem... so, congratulations for that. I am under w11, all software updated. On the other hand, I had to recreate an account and since then, the display is phenomenally slow! It takes tens of seconds before displaying…
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In dropbox.com/Camera Uploads, file names with colons are not synched to Windows
At Dropbox.com in my Camera Uploads folder I have over 900 jpg files which contain a colon (i.e. : ) in their file names. For example 20161202-15:51 - 15.51.19.jpg It seems these files will not synch to my Windows laptop. What should I do about this?
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Unable to pin to Start Tiles in Windows 10
I have apps like Excel and Filemaker pinned to the start menu of windows 10 as tiles. Under those tiles I also have frequently used files. So just right click the app icon, click the file you want to open and you're off an running. BUT....I see now that window will NOT let this work with files that are in Dropbox. They…
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Help! Some weird files are syncing. How can I stop them and delete from syncing?
Does Dropbox normally come with an "Apps" folder? Somehow, I had an Apps folder that had a Facebook data transfer folder in it. I did not tell Facebook to download data. I deleted that Apps folder. Now I still see the weird files that want to sync to Dropbox. How can I permanently stop them from syncing? Some files are…
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Dropbox stuck at loading screen during setup.
Salutations, I have an occurring problem. I use a fresh version of Windows 11 Home and I am installing Dropbox there. Albeit, there is a problem. Once I input my credentials, it keeps loading and it will never stop. I installed the stable version and the same results occurred. May you please help me in this problem?
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I don't see my updated content on my PC after installing Dropbox there.
I'm running Dropbox basic on my Mac and I'm able to share folders with others. Files are visible online so all is fine so far. For fun I have installed Dropbox on my iPhone which is also working fine. Now I also need to work on a PC sometimes. I have installed dropbox and logged in but I only see my older dropbox folder…
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New Windows User and one Dropbox account - Can't access files that are online-only.
Whenever my awesome IT folks can't fix something, they just create a new windows user account for me. Besides losing all my preferences and needing to reinstall programs and other headaches, I believe this is causing me to lose access to dropbox files which are stored under the previous users 'documents' folder. The last…
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Dropbox for Surface pro 9 and S mode doesn't work the way I need it to.
Hey all! I have a surface pro 9 with the Dropbox for s mode app. It is very frustrating when you need to send an email and you can not use the drop box to attach a file. It does not show up as an option like in windows 10. You have to open drop box app, download the file to the computer, then attach and send... am I…
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I'm Having Issues Syncing Large Folders
I'm trying to use my Dropbox Plus account to backup some large folders on one of my ****** drives however I can't seem to get it to sync effectively. These folders will be updated regularly so I need them to actually sync. I'm using Windows 11 and some of these folders have many subfolders with everything organised, while…
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Cannot sign in to the Dropbox application on Windows using "connect a computer"
Hello I have trouble signing in on the windows. I used the "connect a computer" on my phone app, which worked for the browser, but no matter how much I tried, the app won't sign in. The error says the email or the password is invalid, but I have access to my files on both my phone and my browser on my laptop. I would…
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Is it possible to disable the sync icons on files in Explorer?
How can I disable the overlay icons, that are showing the current sync status of dropbox in the explorer? I need them for other applications that I am using. Windows 10 can obvioulsy only handle 15 icons, but the most of them are used by dropbox per default. The only solution I found is to delete the registry entrys of…
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Add option to disable icon overlays in Windows Explorer
Please add an option to disable Dropbox icon overlays. It is so frustrating to remove Dropbox Shell Icon identifiers from the top of ShellIconOverlayIdentifiers list after each update! It is disrespectful to users to decide for them which overlays they need. I'm using TortoiseGit and I really need its overlays, they are…