Windows

Profile migration issue
Hi, Im in a company where we did some windows profile migrations. But the Dropbox Applicaiton keeps looking at the old localappdata but that data is not avaliable in the old localappdata store. Is there a way to change this local appadata path?
I cannot setup Dropbox Backup on my Basic account. Set up grayed out.
During installation I am encouraged to turn on the Dropbox Backup feature. I would love to! Why can't I click "Set up" to continue? Things I've tried: - Click "Not right now" and come back to it in Preferences later. Still the "Set up" button is disabled, but further to this now this popup window is stuck open. Clicking…
Dropboxcleanup.exe has stopped working - Windows 8.1
I get the popup error message "Dropboxcleanup.exe has stopped working" about once every hour. This has been happening in the last 12 hours so I assume there's been a recent update. I'm on 168.4.4802. The error is happening as Dropboxcleanup.exe says it can't find api-ms-win-core-heap-l2-1-0.dll. Thanks.
Strange icon showing documents - looks like a file cabinet
Does anyone know what the file cabinet icon means in the documents means? Our files are selectively synced to our computers. Should we re-sync these documents?
Read only on desktop App
HI. I have dropbox on 3 devices (iphone, PC at home, Laptop). Everything worked fine up to the time i bought new laptop. It has Windows 11 and i replaced my old one. With new laptop i can see all synced files. But i do not have permition to save new file to the dropbox folder, or edit and save (overwrite) any of the files.…
Desktop App Notifications not taking me to comments...
Hi all, In the last week, any new notifications I get for comments on a shared file, still show in my app (taskbar pop-up) but when I double-click the notification, it takes me to the shared file but NO comments are visible (other elements of page missing too). However, If I right click on the file being commented on in my…
Permission required for update, but when I click "yes" nothing happens.
For the past couple of months, I randomly get a message requesting permission to update the desktop app. Clicking on this brings up the second screen but then clicking Yes does nothing. I get this every week or so, several times a day. I've tried uninstalling and re-installing the app but did not help. Windows From…
File explorer having issues displaying .jpg files again
I thought this problem had been resolved, but yesterday, my laptop and desktop both updated with 2023-03 Cumulative Update for Windows 11 for x64-based Systems (KB5023698) Now, when I bring up any folder that has .jpg files using File Explorer, I only get a generic icon and can't see the photo previews. When I click on one…
Dropbox S is activated when Valorant is active
When I lunch Valorant or during the game Dropbox mode S the type already installed in Win10 appeared in task manager. I try to understand which situation made this. Valorant's (useless) support give me a very worst solution. I just try here to understand what kind of call Valorant make to activate Dropbox in background.
Dropbox installation on new laptop is a complete disaster. All my files ended up taking up space.
I've installed Dropbox on my new laptop (Windows 10) with a 235GB ****** drive and I've chosen online-only at the installation. Nonetheless, Dropbox has filled my ****** drive and made my laptop completely unusable. I've checked all my folders for online-only, and there was one which was not set to online-only, the rest…
Dropbox v169.4.5684 not syncing
Dear Dropbox Forum, Since the update the Dropbox to v169.4.5684, it has completely stopped working - not sync at all. It does not start automatically when Windows starts (Windows 10). When I manually start the app and click on the taskbar icon, Dropbox displays the message: "Dropbox is experiencing some issues. Before…
MS OneDrive Hijacks Screenshots
I just bought a new computer with a Windows 10 Operating System. I am currently setting-up my new computer. My previous computer also had a Windows 10 Operating System. On the old computer and OS one could direct, using a file path, where screenshots would be stored. And, on my old computer when I set-up Dropbox…
Dropbox Windows 10 app stuck on 'connecting'
My Windows 10 Dropbox app v. 169.4.56874 gets intermittently stuck on 'connecting' and displays a greyed out icon in the system tray. I have a fast wired Ethernet connection, I have allowed Dropbox in my firewall (the standard Windows firewall), no antivirus/blockers other than Windows Defender. Sometimes it connects,…
Windows 10 jumplists not playing too well with DB
I just relocated the shared dropbox folder from my employer from my PC's C drive to my internal E drive. But I am having problems updating my taskbar jumplists with the associated files. I'm talking about selecting my often-used files and pinning them into the respective jumplists by dragging and dropping. I was, however,…
Files generated by Microsoft's SQL don't sync.
Hi, I've read the faq, already did complete reinstall of dropbox application. The problem still occurs. I've the following problem: I use Microsoft sql server and each day a backup is done automatically. The backup of my database is generated each day by the software. The location for the file is inside my dropbox folder…
$Deleted "If you move this file to $Deleted, it won't be available in Dropbox or on any Devices"
This thread already starts to address the issue, but it never reports if a solution was found or implemented: https://www.dropboxforum.com/t5/Create-upload-and-share/Dropbox-asks-if-I-want-to-remove-a-document-right-after-I-save/td-p/388342/page/6 I am having the same issue. In my case, it seems to be related to firefox…
icon styles in system tray
I have Windows 7 x64 SP1 on a Sandy Bridge Core i5. Dropbox is visible only on my User Account, not on Admin. I use the "Classic" desktop so I can customise to my preferences rather than Microsoft's. The taskbar is a very pale blue/grey colour. Some time ago, after an update, the tray icon became "invisible", a white box…
Trouble uploading
Windows 11 user. When I drag and drop a folder or file onto the Dropbox folder in Windows Explorer, the upload fails saying I need permission. I've tried Windows copy and move, and TeraCopy and TeraMove. I have my client's primary Dropbox login. I have full control permissions on my own PC. I can create files in Word and…
Dropbox installer downloading too slowly
For few days, dropbox was too slow in syncing files, so I thought of reinstalling my dropbox app on the desktop. I have 500MB download bandwidth and windows OS. I uninstalled by going to Apps and ..., selecting uninstall. Now, I installed DropboxInstaller.exe and try to Open, allow it to change my ******-drive. But then,…
How to make Dropbox folders on windows server 2019 online not ofline
I install the last Dropbox version on Windows Server 2019 but folders are Online. What I do to make folders to work offline like on Windows 10?
I keep getting a request from windows to install a Dropbox Update, but nothing happens.
I am using Windows 10 [upto date] I keep getting a request from windows to install a Dropbox Update...... when I agree nothing happens and the request comes again later in the day. I have agreed to the update and also not agreed...... I wondering if it is a scam......... it does come with certification.
Dropbox Problem with Preview Pane in Windows 10 Explorer.
Just wondering if anyone has encountered a strange problem, the issue is when in MS Windows Explorer > Navigating to Dropbox Folders and having Windows Preview Pane opened in Windows Explorer. The file shows up on the preview pan, but once you click away or continue to the next file then go back to the previous file the…
Error when trying to exclude a file using PowerShell (on Windows 7)
I am trying to exclude a file from syncing following the instructions here: https://help.dropbox.com/sync/ignored-files using the PowerShell command: Set-Content -Path 'Set-Content -Path 'D:\Dropbox\x\x\x\x\options.ini' -Stream com.dropbox.ignored -Value 1' -Stream com.dropbox.ignored -Value 1 However, I get a PowerShell…
Unspecified Error while opening .txt file Online Only - Windows 11 22H2
Hi Support, With dropbox client v163.4.5456 on Windows 11 22H2 (OS Build 22621.963), I still have the Unspecified Error, while opening a Online only .txt in the Windows 11 File Explporer. (In Windows 10 (21h2 & 22H2), the .txt automatically download, when I open the .txt file). Can this please be fixed? I can only open…
Move Dropbox folder to an SD card
I have a MS Surface Pro 7 with 128gb of storage. I am constantly battling with lack of storage on this computer. Fortunately, there is a micro SD slot that can handle 512GB or more. In my installation, I dedicate the entire C drive to Windows and store all data on the SD card. This works well except for programs like…
Can no longer pause the sync process.
I am running v166.4.2920 on Win 10 using Chrome. I can no longer pause the file sync process because the choice to do so is no longer available. When I click on the taskbar icon, it shows a list of files under Activity, and another list of files under Sync History. The old submenu seems to have completely disappeared.…
Dropbox deleting files while working. Very ****** Sync & record issues
Hello, Got a very ****** issue sinces few days and can't find any solution; Dropbox sync go really crazy so if an expert can help, it will be more than welcome ( English or French); I explain in details ans step by step : Windows 10 OS / Dropbox Plus account 1/ Installation of a new SSD Nvme 980 Pro 2T + update of the last…
Under startup apps I have 11 entries under Dropbox. Why?
Why is dropbox running so many things at startup?

Windows

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