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Reinstalling Dropbox App and retaining D drive location for Dropbox folder
I recently had to reinstall Windows 10 on a desktop. I had the Dropbox folder installed on my D drive, which is a separate physical drive (not a partition) from my C drive. The Dropbox app was installed on C, which was reformatted as part of the reinstallation, so I lost the Dropbox app. Since the W10 reinstallation did…
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Can't open Dropbox folder with Explorer (Windows 10)
I have been using DB for several years without problem. Today I find I cannot open folders in my Dropbox folder on my C: drive with Explorer. I can see them if I use the web app. I have rebooted and reinstalled the program, to no avail. If I click on it, I get the hourglass, which will not stop unless I forcibly close it…
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Terminal Command to Sync Folder Online Only
Hi, I'm on windows and constantly have trouble using Smart Sync. Smart Sync for the most part never shows up in the context menu, so I have trouble quickly selecting which folders I'd like to sync online/offline. I'm wondering if there is a terminal command I can use to choose a specific folder to sync online only so I can…
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Dropbox using 7 processes and 234 MB of memory
My question is similar to this one: https://www.dropboxforum.com/t5/Apps-and-Installations/Why-are-7-versions-of-Dropbox-exe-running-on-my-Windows-11/td-p/610743, but in that question, the largest amount of memory used by any Dropbox process is 4.1 MB, and the total is 9.4 MB. On my system, the Dropbox processes are (at…
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There was a problem completing this request
Hi Everyone, Yes, I am also facing the famous error message "there was a problem completing this request". I just switched from an Macbook to a Windows laptop. I freshly installed windows 10 pro on the laptop and the dropbox app was running fine. Then I decided to upgrade to windows 11 pro. I formatted the hard drive and…
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How to stop Dropbox from creating desktop.ini files?
After dragging the desktop.ini file to the trash a few times, and seeing it re-created, I instead right-clicked and deleted it. So far (5 minutes or so), it has not been recreated. Maybe it's somehow related to a glitch in Windows 10? In any event, it's gone, for now.
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Use CLI on Linux and Windows. Is it possible?
Hallo Community. I have a need to use dropbox from CLI on Linux and Windows. Is it possible? How? Also from other OS? thanks for your help! vmm
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Firewall blocking dropbox.exeexe
Hi community, Can anyone tell me why Windows Firewall is blocking C:\program files (x86)\dropbox\client\dropbox.exeexe? Note the double exe at the end. It's that that is confusing me, otherwise I would just allow access, but I'm not sure if this is something fishy!!?
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Paths to files on my desktop have changed
I have uninstalled the DropBox, but it is still affecting the location of files on my desktop. For example, the path to files is: C:\Users\user\Dropbox\PC\Desktop\[file name], instead of C:\Users\user\Desktop\[file name]. What can be done to get rid of 'Dropbox\PC\' from the path? P.S. My OS is Windows 10 Pro x64 version…
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Certain folder not syncing to computer
I recently downloaded the Dropbox app on a new windows device, and notice that one of the folders isn’t showing on my computer explorer. I have tried restarting computer, deleting and re-downloaded Dropbox. I also checked selective downloads and the folder is selected along with all the other files, however when I search…
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Dropbox significantly slows down Windows OS.
I use dropbox only for a few min each day. (I only have about 10-20 files to backup sync, not more than 300MB) But 3 weeks ago or so I noticed all my computer apps, file explorer, and even the Start Menu becoming less responsive. Now I am using Win10 LTSC 2021 on Nvme drive with laptop intel u8265, 16GB RAM on-board. My…
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How can I keep my files local and not online only?
I have a new computer & I've been trying to download my DB files to my new computer. I've just discovered that YOU decided I need to save space on my hardrive & half my files are on some cloud rather than downloaded to my computer. I DON'T WANT THIS. I've tried everything to download everything on Dropbox to my new…
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syncing issue with windows 11
while i uploaded any folder on dropbox then at that time all files of that folder are synced. but then after if any changes made in that folder like created new file then it is not syncing across. But while doing same process on windows 10 computer then it is working fine please help me out. thanks in advance.... Thanks…
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Chrome Errors - Aw Snap and Out of Memory
In the past few weeks, I often get Aw, Snap! or Out of Memory errors (only) when using the Dropbox website on a Chrome browser (Windows). I've cleared cache and removed bad extensions. Any other suggestions? Thanks, Judith
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What is the brown box icon on the left bottom corner of my files when using the desktop app?
Hello, On several files, I have a brown icons in left bottom corner of my files.(see below) in fact, in the same folder, there are green logos on fils but sometime there are brown logo I want import this files in Lightroom but seem that files with brown logo can't be import. So : 1/ What mean brown logo ? 2/ How can I…
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Windows 11 Upgrade and cannot get Dropbox to work properly
I recently upgraded my PC desktop to Windows 11. Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web, but updated files from my other computers do not show up as updated when I load them into their usual application on the…
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Admin required to delete shared files
When I get a Dropbox file from someone else that gives only the option to add it to my dropbox, I am then unable to delete it from my dropbox - I get an admin login box that pops up. It may be a Microsoft thing, but just really want to know how to delete these files from my dropbox.
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Issues with adding a second account to my desktop
I installed the Dropbox app on a new laptop and logged into my business account, which now shows up in file explorer. I stopped midstream and planned to go back later to add my personal account, but now when I try to open the Dropbox app, the only thing that opens is file explorer with my business account. Is there a way…
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Very Very slow performance in Windows explorer.
Windows 11 Pro Dropbox V 173.4.6706 using windows explorer i have extremely lagging performance of my synced folders... all folders are synced and have a green check mark as if the files are local. every single synced folder takes up to 1 minute to access. I can usually go online and download the file i want quicker than…
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Dropbox Folders in Windows Explorer very slow
Hi, my windows 11 system, my dropbox folder became super slow. When I try to open a (sub) folder, it takes around 30 seconds to open it. I noticed it since a couple of days, I installed Bitdefender and a new graphics card/driver since then. My dropbox folder is on an external drive. Other folders on the same drive are…
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Dropbox Context Menu (Including "Copy Dropbox Link") not Appearing in Explorer
Windows 10 Home Edition 64-bit, ver 22H2 Dropbox ver 173.4.6706 When I open up my Dropbox folder from DB desktop app (using folder icon in Dropbox panel displayed): And then right-click on an item on left side of Explorer (the folder list), a complete Dropbox context menu is displayed: But if I move cursor over to file…
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InDesign file icons are not displaying in Dropbox under certain conditions
Description of the issue I'm experiencing in Windows 11 using the Dropbox Desktop app: * InDesign files (.INDD) have a blank icon inside the Dropbox folder instead of the proper icon, except for under very specific circumstances. This behavior does NOT occur outside the Dropbox folder. * 'Online Only' InDesign file (.INDD)…
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Point Dropbox to old Dropbox location
My system crashed hard, and I had to do a clean install of Windows 10. Luckily my Dropbox was setup in D drive. Now after I reinstalled Dropbox, it defaults to C drive as its location. When I try to change the location (using the Dropbox desktop app's Preference>Sync settings page) to the old location (in D drive) it says…
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Why does Dropbox keep messing with my desktop shortcut? (Win 10)
If I create a desktop shortcut to, say, "C:\Users\Paul\Dropbox\Work stuff\", then it stays like that, and it works the way I want: I click on it, and it QUICKLY opens the local folder (which is actually one of my dropbox sub folders) If instead, I create a link to "C:\Users\Paul\Dropbox\" then initially it works fine, and…
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Sync not available on second laptop
Hello, I installed Dropbox on my son's laptop and ask him to create one unique folder where he will put everything. But with time many of my personal folders syncronize on his computer. The option Preferences - Syncronize I have on my computer does not exist on his (see picture 1). When I open Dropbox icon on his computer…
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Smart Sync Not Showing Up on Windows 11
Hi! I am on Windows 11 and have a Dropbox Business account. The Issue: I cannot see the option when I right click a file, to Smart Sync > Local or Online Only I do see this option on my MacBook Pro. I did see the option on my PC earlier this week, I do not see it now. In an effort to troubleshoot my issue, I just install…
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Windows desktop shortcut keeps changing
Most strange. I find the quickest way to access my Dropbox folders in Windows is by having a shortcut on the desktop that just goes directly to the Dropbox top-level folder. So - I create that shortcut and it works just perfectly for a while. But - after a reboot (I think it's just then), that shortcut gets replaced by a…
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sync icons are missing
I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one. Synchronisation goes fine on all three however: On the Surface all files and folders show sync icons. On the HP no sync icons at all. I could not find out why and did not manage to make the icons appear on the HP as well. Who can give the key to solve this…
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High memory usage is unsolvable
I really like Dropbox, more than Google Drive. But it is in the past. I prefer Google Drive now. What I really hate about Dropbox is the high memory usage. I already tried to uninstall and reinstall, but it is gotten worse. Even doing nothing, the used memory is around 290-300MB, and now after reinstalling, it can even…
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How to move the Dropbox folder in the computer
I have a Dropbox account. I installed Dropbox in my new computer and installed without errors. The Dropbox folder was placed in D: \Dropbox\Dropbox folder by accident. I tried to move the folder to D: \Dropbox folder as it is in my other computer. I receive a message that the folder already exists. How do I move it to the…