Windows

List files in folder, keep them online
I want to see the files that exist in a folder, but I want to keep them only online. Details: * WIN-10, running a non-admin Dropbox account (office policy).
Sync Issues on Windows 10 device
Hi, I have a sync issue on my windows pc. I have windows 10 and i cannot see a folder which was shared with me in dropbox. Another colleague that has an iMac does see the folder but i do not see it. I have already reinstalled dropbox on my pc and all files are synced but i still do not see the folder. I do see the folder…
Drobox client open but won't start (Stuck in a loop)
Hello, I really need your help with this problem I have on Windows 10 ( Build 19044.2130) with Dropbox (Version 159.4.5870)! Since a week, when I start my PC regularly I usually get a massage from the dropbox client after 10 minutes or so that it cant initialize correctly and needs either to restart or close entirely. In…
Windows app for s-mode not working
The windows app for s-mode does not work anymore. It freeze during the log in process. An app upgrade gone wrong?
PDF preview using Windows EXplorer
This is for my work account. We use smart sync at work. Using Windows Explorer if I open a folder I have never been to and there are PDFs present. I will then click on said PDF. A preview pops up in the preview pane within windows explorer. However, once i click on another file, if I click back on the initial PDF the…
Installation Failed Error Code 1073741795
I keep getting the same error over and over again. I have tried every suggested resolution and nothing has worked. Anyone?
Windows 11 context menu items disappeared (version 159.4.5870)
I have two Windows systems that use Dropbox Pro. On both systems, the Dropbox items on the Explorer context menus disappeared after the Dropbox app upgraded itself to 159.4.5870. I hadn't opened one of those systems for a few weeks: when I booted it up today, the context menu items were visible as they always have been -…
embedding links into microsoft word documents
I am new to drop box and giving it a test run for work so forgive me if this is a newbie question.... I would like to create a document in word that has multiple links in it to other word or PDF documents. In this way, I can have a document that is clear and simple, but we will be able to easily access detailed information…
Dropbox wont appear after install (Windows 11)
Situation: After re-intallation and advanced re-installation of dropbox I am unable start the program. Dropbox application appears and task manager but there is no folder in Windows Explorer, and no dropbox icon in task menu. Attempts made to resolve: * Uninstall and reinstall * Uninistall and reinstall with defender and…
Cut & Paste - Not Copy
I use the desktop interface (Windows 10) to move files from my iPhone to my laptop. I recently had to wipe my laptop and rebuild it, and in doing so, my settings for Dropbox have changed. I used to be able to click and drag a file from Dropbox (in File Explorer) to the destination file on my laptop, and it would delete the…
Dropbox App unexpectedly quit on Windows 10
I get an error when I try to open the Dropbox app saying "Dropbox unexpectedly quit. Your files are safe. Restart Dropbox..." It started about two weeks ago (and around the same time as two other unsolved posts on the forum). Two days ago I formatted my computer and reinstalled programs. This morning I opened the computer…
Missing sync option (smart sync)
Where do i actually find the **bleep** smart sync, I either have to download and then sync or went to the website to access the file. With all the youtube guide I watched none of the preferences option are the same to each other. I am using a Windows 10 Laptop if that mean anything.
Laptop and desktop (both Windows 10) are not syncing with each other - using basic Dropbox
I have installed basic dropbox on my laptop (Windows 10) and had no problems syncing to a desktop. We just bought a new desktop (Windows 10) and the data entered into the laptop is not being saved on the desktop. I deleted data to be sure that I was under the threshold limit for the basic Dropbox plan. And I uninstalled…
Search feature isn't working when using my desktop app.
I'm currently searching my Dropbox for a text string. I'm looking at the file on my desktop, I'm fully synced and Dropbox does not find the file when I use search. What's up!?
Log-in Page is Essentially Blank
After installing Dropbox on a new laptop with Windows 11, I cannot access the log-in page...links such as dropbox.com/home, dropbox.com/support, etc. only produce the upper left logo and cookies notice at the bottom, and all else is blank white. There is no log-in link. I can access my account through the taskbar icon, but…
Dropbox killing internet connection
I moved my PC onto a new network. Dropbox was killing my internet connection so I played with limiting the upload download speeds and it seemed to work fine. Now after a win10 update it refuses to work without killing my network connection. I've tried resetting network settings, reinstalling Dropbox, updating network…
Can 64 bit Dropbox be downloaded on Windows?
I have Dropbox on my Mac and Windows (10). It is 64 bit on my Mac, but only 32 bit on my Windows, even though Windows supports 64 bit. Is it possible to download a 64 bit Dropbox version for Windows? I am hoping this would help with efficiency and memory usage.
Dropbox Desktop Shortcut for Windows 11
Hi, Is there a way to get the Dropbox desktop shortcut on Windows 11? TYIA
Some Dropbox folders in Windows Explorer take minutes to refresh
Let me give you an example of what's happening: I am in a Windows Explorer folder that is synced with Dropbox. I click to re-order the items in the folder (e.g. sort by date, sort by duration of music file, etc.) The green progress bar begins and it can take 30 seconds or 2 minutes or 5 minutes to complete. In other words,…
64 Bit desktop app for windows 10
please add 64 bit version for windows
Dropbox icon on Windows taskbar
It's possible to specify in the Windows Taskbar settings that the Dropbox icon should appear on the Taskbar. However, it doesn't seem to appear if Dropbox is up to date. How can I cause it to appear under all circumstances?
Some folders are not synced under windows 10
Hello everybody, I hope this is the correct forum section for this thread. I do have an dropbox account with several folders, which are all available in the browser. But on my desktop (Windows 10) PC two folders are missing. On another PC the data is also available. * The standard setting for new data is "online only" *…
directory name is invalid
Hi all, please help. I moved my Dropbox folder and now when I try to open a file from File Explorer it says 'directory name is invalid'. Using Windows 10. Can anyone let me know how to rectify? Many thanks James
The desktop app won't run, Failed to create keystore regkey
Installed DropBox on a clean Windows 10 computer. At one point, was running OK on Admin Account. Will fail to autorun on standard user account (I had an issue with MS creating a NEW account when I wanted local ... I followed How to run an advanced reinstall of Dropbox | Dropbox Help and it still failed bn.BUILD_KEY:…
Unable to stop or turn off desktop backup [SOLVED]
A while ago I turned on the new 'backup desktop/documents/downloads' feature. Now I want to turn it off, but I can't. There's no obvious 'turn this feature off' button. All the instructions I've seen point to a 'manage backups' or 'import' tab, which I don't have. I've upgraded to the latest Beta (Win 10), uninstalled,…
Dropbox prevents Windows from going to sleep?
I'm running Dropbox on my Windows 10 Home Edition. The computer is Acer Predator PH315-51. The problem is that Dropbox prevents my system from going to sleep (also hibernate) properly. As soon as I have the Dropbox desktop app installed, trying to put the laptop to sleep leaves it in a weird state that turns the display…
Sync Issue - Windows 10 - Sync Stuck
Hi, I'm using desktop app version 148.4.4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I've tried all the suggestions I can find except re-installing the app. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one…
How to uninstall the desktop app and not lose my files?
How do I uninstall dropbox from my desktop (windows 10) without losing any of my own files? I only installed it last week but I don't like it and I can't save files into my original folders. I find it very confusing and just want to get it off my computer. Any help gratefully received. Thanks Romy
Dropbox installer not working. Keeps installing over and over
I am trying to install the Dropbox app on a new Windows 11 computer. The installer runs and downloads, but on completion of that, it just starts to download again. It keeps doing this until I stop it with the task manager. I am not getting anywhere with this ! Suggestions please ? The only oddity I can see is that it is 32…
PDF Preview not working in Windows 11
I am using the Dropbox App on my Windows 11 PC. I have the green check mark on the file, indicating that it is a local stored file. My issue is, is that the PDF does not preview in the Preview Window. This is a very valuable feature to me and makes it so I do not have to open each individual file. This issue occurs ONLY on…

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