Windows

Can 64 bit Dropbox be downloaded on Windows?
I have Dropbox on my Mac and Windows (10). It is 64 bit on my Mac, but only 32 bit on my Windows, even though Windows supports 64 bit. Is it possible to download a 64 bit Dropbox version for Windows? I am hoping this would help with efficiency and memory usage.
Dropbox Desktop Shortcut for Windows 11
Hi, Is there a way to get the Dropbox desktop shortcut on Windows 11? TYIA
Some Dropbox folders in Windows Explorer take minutes to refresh
Let me give you an example of what's happening: I am in a Windows Explorer folder that is synced with Dropbox. I click to re-order the items in the folder (e.g. sort by date, sort by duration of music file, etc.) The green progress bar begins and it can take 30 seconds or 2 minutes or 5 minutes to complete. In other words,…
64 Bit desktop app for windows 10
please add 64 bit version for windows
Dropbox icon on Windows taskbar
It's possible to specify in the Windows Taskbar settings that the Dropbox icon should appear on the Taskbar. However, it doesn't seem to appear if Dropbox is up to date. How can I cause it to appear under all circumstances?
Some folders are not synced under windows 10
Hello everybody, I hope this is the correct forum section for this thread. I do have an dropbox account with several folders, which are all available in the browser. But on my desktop (Windows 10) PC two folders are missing. On another PC the data is also available. * The standard setting for new data is "online only" *…
directory name is invalid
Hi all, please help. I moved my Dropbox folder and now when I try to open a file from File Explorer it says 'directory name is invalid'. Using Windows 10. Can anyone let me know how to rectify? Many thanks James
The desktop app won't run, Failed to create keystore regkey
Installed DropBox on a clean Windows 10 computer. At one point, was running OK on Admin Account. Will fail to autorun on standard user account (I had an issue with MS creating a NEW account when I wanted local ... I followed How to run an advanced reinstall of Dropbox | Dropbox Help and it still failed bn.BUILD_KEY:…
Unable to stop or turn off desktop backup [SOLVED]
A while ago I turned on the new 'backup desktop/documents/downloads' feature. Now I want to turn it off, but I can't. There's no obvious 'turn this feature off' button. All the instructions I've seen point to a 'manage backups' or 'import' tab, which I don't have. I've upgraded to the latest Beta (Win 10), uninstalled,…
Dropbox prevents Windows from going to sleep?
I'm running Dropbox on my Windows 10 Home Edition. The computer is Acer Predator PH315-51. The problem is that Dropbox prevents my system from going to sleep (also hibernate) properly. As soon as I have the Dropbox desktop app installed, trying to put the laptop to sleep leaves it in a weird state that turns the display…
Sync Issue - Windows 10 - Sync Stuck
Hi, I'm using desktop app version 148.4.4519 and for a few days now new folders and additions made using the PC aren't syncing properly with dropbox. I've tried all the suggestions I can find except re-installing the app. After changing the smart sync options inside the app, it updates quickly but then becomes stuck on one…
How to uninstall the desktop app and not lose my files?
How do I uninstall dropbox from my desktop (windows 10) without losing any of my own files? I only installed it last week but I don't like it and I can't save files into my original folders. I find it very confusing and just want to get it off my computer. Any help gratefully received. Thanks Romy
Dropbox installer not working. Keeps installing over and over
I am trying to install the Dropbox app on a new Windows 11 computer. The installer runs and downloads, but on completion of that, it just starts to download again. It keeps doing this until I stop it with the task manager. I am not getting anywhere with this ! Suggestions please ? The only oddity I can see is that it is 32…
PDF Preview not working in Windows 11
I am using the Dropbox App on my Windows 11 PC. I have the green check mark on the file, indicating that it is a local stored file. My issue is, is that the PDF does not preview in the Preview Window. This is a very valuable feature to me and makes it so I do not have to open each individual file. This issue occurs ONLY on…
When I try to remove the Dropbox app from my computer I lose access to my desktop folders
Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dropbox account. On my computer the Dropbox folder is located C:\Users\dough\Dropbox and it contains a "PC" folder in which…
Dropbox Sync Windows 10 Not Working Anymore
For about half I year I have persistent issues relating to dropbox trying to sync between 20k and 100k files (the total size of the latter is currently estimated to be about 4mb, which doesn't even make sense seeing that the block size of NTFS is 4kb...so something is broken). This number does not go down. No changes get…
"Couldn't start Dropbox" error after Windows 11 install
After upgrading to windows 11, I cannot start Dropbox. "Couldn't start Dropbox" is the error. I have checked Security software to make sure it is not blocking it (no sign that it is), reinstalled Dropbox, and rebooted several times. Nothing has cleared the error. I can get to Dropbox via the browser. bn.BUILD_KEY: Dropbox…
Dropbox File/folder and Syncing Icons Size
Hi there Am running Windows 11 Pro; When I click the Dropbox Icon in my toolbar I get File/folder and Syncing Icons that are too huge that I cannot see my Account Icon or get to preferences and so on... See screenshot below. Your help will be highly appreciated. Thank you!
Files stuck "downloading", PC not syncing, CPU overloading!
A couple of days ago I noticed that my Dropbox sync was "downloading 11 files" for a long time. I could not figure out which files (because there's apparently no direct way to do so) but I went looking for blue or red sync icons. I couldn't really find anything because the icons would not all appear; windows explorer kept…
Windows 11 - device not supported message
After upgrading to Windows 11, dropbox constantly consumed a lot of energy (taskmanager). I uninstalled dropbox and installed the Dropbox S-mode app by mistake. I also uninstalled this. Then I downloaded the normal dropbox app (148.4.4519). After installation I got the error message "Your computer is not supported" when…
Dropbox Preferences hangs when trying to change folder location
I decided to partition my hard drive and want to move the dropbox folder to the new partition (from C: to E:). Every time I try to move the folder using Dropbox Preferences, it just spins, and I get "Not Responding" in Task Manager. I'm running Windows 11 on a new MSI laptop. Has anyone else had this happen? Were you able…
How to Change Location of Local Dropbox Folder, Win11 Home.
I am running Windows 11 Home Edition, NOT in S mode. I want to free up space on my c: drive by moving my local Dropbox folder to my d: drive. When I try to open the Dropbox app to look for the Sync tab, it doesn't work. A new file explorer window opens instead. There are no sync settings to be found. I have run the…
Bug: icon moves back to the taskbar corner overflow after rebooting PC
Hello, I am running Windows 11 enterprise and the Dropbox icon never stays in the taskbar corner after a reboot. When I restart my laptop it moves to the taskbar corner overflow. On the "taskbar corner overflow" list (see settings -> personalization), there are two Dropbox icons. One shows version 147.3.4761 when you…
What is DropboxOEM?
I'm on Windows 10. I never used the Dropbox app, and this file Appdata/Roaming/DropboxOEM has 20 gigabytes of data in it. I want to know what data Dropbox is putting on my computer.
Windows 11 and Dropbox
Is there any reason not to upgrade from Windows 10 to 11 with respect to Dropbox? Will it be seamless, or might I encounter problems with Dropbox after installing Windows 11? Anything I should be aware of about using Dropbox before I install Windows 11? Thanks.
System icon disappears from Taskbar (Windows 10 Pro)
There's a few topics on this already, but none with my specific issue. Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox icon keeps removing itself from my system tray. Looking at Taskbar Settings > Select which icons appear on the taskbar ...Dropbox…
Excel file downloaded from Dropbox does not open
I have recently started experiencing the following (on a Windows 10 Enterprise, Version 20H2 and OS build 19042.1526 machine). When I download an Excel file from Dropbox and want to open it locally (MS Office365 Excel app in Windows 10), I first started receiving the error message that the file cannot open in protected…

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