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Cannot install app on Windows 11
I cannot install the Dropbox app on my new Windows 11 machine. The regular install file didn't work so I tried using the full install file (Dropbox 173.4.6706 Offline Installer.x86.exe); when that gave me the message "The installer did not complete. Installation has been aborted" I turned off Microsoft Defender Firewall,…
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Sign in doesn't work in the app.
I had to reinstall Windows 11. Thus also Dropbox. Clicks on the icon on the taskbar brings up "Sign in". Pressing the icon, but nothing happens. I have access Dropbox via the website ig that matter.
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Moving Dropbox folders via Explorer gets stuck and never makes progress, but works on Dropbox web
Greetings, We have a Dropbox Business account, tons of free space, on an enterprise domain, and my CFO is unable to do simple tasks such as moving (copy/paste) a folder within Dropbox (via Explorer) into another folder inside Dropbox. The folder is about 300 MB and should take seconds on our Fiber/Gigabit LAN, but instead…
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Error when trying to open images on my new desktop
If I am on my laptop or my phone I can go to Dropbox and click on a picture and it opens just fine. If I try this on my newer Dell Desktop then I get an error message saying Photos can't open this file because the format is currently unsupported. If I click on a photo not in Dropbox on my desktop then it opens just fine. I…
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Dropbox app menu is hidden
Hi all. Am new here. I have just installed Dropbox on my Windows 10. When the box opens part of the top section is hidden at the top of the page!! I cannot see the full box menu or move it. Please help. Thanks, This is the top of the screen.
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How To Remove The /DropBox from the path In C Drive
Whenver I navigate through my folder, and go to the main drive, the path makes no sense as it is /dropbox/my pc. I deleted dropbox and its still there pls help. How do i remove the dropbox folder and dropbox from the path. its driving me nuts! that is the /dropbox thing im talking about. i want it removed!!!
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Windows explorer is crashing when we right click on any folder
We have a problem in our company on several comps. When we right click on any folder or file Windows-explorer.exe is crushing dawn and restart. Reinstall didn't help. Any idea?
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Can't sign in to W11 app (new computer).
Here's the msg I get. Tried uninstalling, restarting computer, etc. Works fine on my W11 laptop and my W10 computer. Never get a sign in screen, just flickers for a fraction of a second whether I use sign in or create a new account...
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VDI sync isses with Dropbox
We have recently implemented VDI in our organization and setup Dropbox on my instance for use. When I sync'd my files and folders the names of them sync'd over but the files themselves did not sync. The Dropbox sync notifications says there are no issues and that files are up to date. I see my folders/files in File…
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Loading Dropbox in Windows 11
Recently purchased new Dell desktop with Windows 11 Home (NOT in S mode). Have been using Dropbox for years with windows 10. Trying to setup Dropbox in Windows 11. I go to the Dropbox website and click on download app. Screen then displays a Dropbox message that says the Dropbox app is already installed. I check the apps…
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Dropbox Update continually requests User Account Control (UAC) permission
Ik heb v179.4.4985 van Dropbox voor Windows op mijn pc staan. Op de een of andere manier lukt het niet deze versie te updaten. Ik krijg vaak een melding (bijna altijd in 2-voud) in de windows taskbar of ik daarvoor toestemming wil geven aan Gebruikersaccountbeheer (UAC). UAC krijgt de melding van de harde schijf. Wanneer…
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The desktop app on Window explorer doesn't seem to be aligned with my account online.
Hi, I can't seem to get File Explorer to sync. It used to sync automatically but now it is not. I've logged onto the Dropbox page and tried to download the app and that doesn't seem to do anything. I have created a folder on drop box app for my upcoming holidays called "2022 Trip." When I log onto my computer (using…
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Available Offline Expiry
I am using Dropbox for Windows. I typically have all my files online-only, but when I am using some of them, I like to download the folder that they are in. I download it by using the 'Make Available Offline' feature. I don't want these files to stick around indefinitely. If I don't access these files for a while, will…
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Online-only files won't open
My setup is: Windows 11 22H2, Dropbox v175.4.5569, no third-party antivirus or firewall I have my DropBox folder shared to a couple of different computers, most of these work fine and have done for years, however I have recently started having problems with my new laptop. The issue is that files that are currently online…
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How to turn on dark mode on Windows desktop app
Hi, Can anyone explain how to enable the dark mode ON DESKTOP APP of Windows 11...it staus bright white...the Linux and Mac apps have dark mode why not Windows!? It's 2023! Thanks for any clarifications.
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Desktop App won't start any more
My Desktop app will no longer start. I get this error window. The app still starts on my laptop, and the web version of dropbox works. I recently deleted some folders/files from my folder location to clear some space. Not sure if that had anything to do with it, but very frustrating. I'm attaching a screen grab of the…
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The Dropbox APP doesn't sync files on Windows 11, and my computer freezes when I sync files.
When I open a file in the Dropbox app on my computer, it always shows that it is syncing, but Dropbox can't sync successfully all the time. And also, every time I sync the files, it freezes my computer. I have tried to install Dropbox on drive D of my computer, uninstall the firewall software, etc., and I have failed. And…
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Couldn't Start Dropbox
After latest Dropbox updates I'm keep getting Couldn't Start Dropbox error no matter what I try as per advise(permissions, run as admin, etc...) including reinstalling dropbox. It worked fine for a day or so now I'm getting this error again - frustrating why good working product gets broken by updates. This is the last…
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files appear on Mac and online, but not on PC
What am I doing wrong? I have a system of collecting these files for a writing comp. Download Word or PDF doc from emails, drag them from Downloads to Dropbox-->ParticularFolder (one of two) When I get 10 files in a folder, I then create a sub-folder, and share that with the 2 judges. So far, I have done this 4 times. No…
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Dropbox symbol has a red square box
Hi there The Dropbox symbol shows a red square and I cant find a description. What does that mean? Dropbox says "alles auf dem neuesten Stand" (ie. all actualized) Thanks, André
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Dropbox app is having trouble starting up
I'm trying to set up Dropbox on a new Win 11 machine. I tried using the loader online twice and off line installer. I uninstalled the app each time before trying again. Each time I get the little squares going around in circles. When I look at "Show hidden icons" and point to the Dropbox icon, I see a msg stating, "…
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The Dropbox app shuts down when I right click on a document or folder on my PC
I have the DB App on my PC Windows. When I right click on a document or folder the App shuts down. Any suggestions. I have uninstalled and reinstalled the app. I can do anything I need to do in the browser but not the app.
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Files sync to Mac computers, but not to a Windows one
Has anyone experienced this. I have 5 devices on which I share my Dropbox. 4 are Apple and sync instantaneously. My recent purchase of a windows laptop will not sync all of my folders/files/documents. I’m not getting timely support from Dropbox it’s been almost a month of back and forth emails and still they offer no…
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My online -only files take up space on my Windows device. Why?
I have an 8Tb drive where I store my dropbox files on my Windows computer and despite setting all files to be 'online only' as well as going to Dropbox preferences and setting select sync to not sync any folders I am still getting the message "Can't sync not enough free space". In my system settings it appears the files…
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Does desktop application support Windows Vista?
Does desktop application support Windows Vista?
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No more overlay icons in Windows Explorer
Since the las update to the Windows app this week, I don't see the overlay icons on any of my 3 computers, 2 Windows 10 and 1 Windows 11. I check the order onthe registry and is ok, with the Dropbox entries above. And now I see in Windows Explorer an status column with an icon con all the Dropbox content, like OneDrive. An…
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"A JavaScript error occurred in the main process"
Initially Capture was working on a Windows 10 laptop, then I believe that the user attempted a reinstall of Capture without realizing it, and now the laptop is unable to run Capture: Javascript error "Uncaught Exception: Error: \\?\C:\Program…
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File Explorer not syncing, cannot uninstall/reinstall
Hello, I've just changed computers, and now my Dropbox files fail to sync to the File Explorer folder. Here is what I have tried so far: -I have made sure there is plenty of space in my Dropbox. -I have made sure the new PC is linked to my Dropbox account. (But it says that the most recent activity was "about a week ago".)…
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Dropbox desktop app (NOT S mode)
Everytime I try any link to download the dropbox desktop app, the only file I get is for S mode. I am NOT running in S mode. How do I get the regular desktop app for Windows? Every location I've been to results in the following file: dropboxInstaller.exe (658 KB) Anyone who can point me in the direction of the desktop app…
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When I try to open my files within the Dropbox folder, Explorer crashes. I'm on Windows.
Hi there, First I introduce myself, I am Roberto from Spain, it is a pleasure to be here with you. I have never had any problem with the desktop version of Dropbox, but recently it is impossible to open files from the dropbox directory, on my windows 10 laptop. Every time I open the dropbox directory, the explorer crashes,…