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"Your account can't be updated to the new .. shared workspace" error on desktop app
Hi all, For 2 weeks now my dropbox desktop application has not been synced with my online dropbox. When I open the application on the desktop it says: "Your account can't be updated to the new .... shared workspace. Some files are being used by other applications: - filewatcher - Microsoft outlook - windows explorer To…
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Unable to Log into Dropbox App. "Previous sign in interrupted. Please try again"
I have been unable to log into the Dropbox application on my Windows 11 computer. I have tried using both Chrome and Edge. I have uninstalled and reinstalled both the normal and the offline installer version of the dropbox application installer. I have reset the browser and deleted all cookies and plugins. The application…
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File sync failure: alerts and best practises
A few days ago, I was working on a file (some computer code) on my laptop at home which is synced to my Dropbox. I then opened the same file later on my office computer which is also synced with my Dropbox, but it did not contain the latest changes. This had me very concerned. This particular time I happened to notice the…
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Missing 'Copy Dropbox link' option in Windows
It seems Dropbox just did a significant automatic update on my Windows laptop. I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I use the copy Dropbox link option multiple times…
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Dropbox not installed on Windows 7
Hello! I have Windows 7 Ultimate 64 bit and Dropbox won't install. Help solve the problem. Waiting for your reply Dropik
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error 0x80004002
I've used dropbox for years but today it is a mess. Sent images from my android phone to desktop but they only show up on the webpage not in my library so I can't upload them to a selling website. Tried downloading, installing, updating. Installations seemed to be working but then stopped and now I keep getting the error…
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Add both personal and business DB folders to Windows Explorer
Apologies in advance... I'm certain this topic has been covered in another thread; I just didn't find that thread in all my searching. Feel free to simply point me in the direction of any threads that have covered this query already. I have an existing Dropbox plan under my personal Hotmail creds; it contains family trip…
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only 2 of the 3 devices are syncing
I have been using Dropbox with 3 devices (desktop, notebook, phone) for about 8 months without any problems. As of last week, my desktop stopped sending and receiving files from the other 2 devices. My other 2 devices still sync with each other without any problems, which matches what is on the web. My desktop uses Windows…
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Dropbox makes Windows Explorer VERY Slow
This issue is similar but DIFFERENT to an earlier thread 'Dropbox makes Windows Explorer Slow'. The issue seems to be that with every change made to a file in Windows Explorer (e.g. just moving it) the Dropbox status for every single folder and file on the system node is updated including re-displaying the icon in Windows…
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Can't clear sync queue which is blocking all other syncs
My Dropbox account on my work Windows 10 laptop has stopped working. this seems to be because it's stuck trying to sync a file that no longer exists: It's been doing this for days. Those 8 files are just blocked - they won't update, because I can't make Dropbox forget the non-existent file. I've tried recreating the exact…
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Files not syncing to my offline folders.
Hello, I have just upgraded to a Business Teams account and uninstalled/reinstalled Dropbox, and now my files don't appear to be syncing. They are all available online, but not all are available on my PC Windows 10. I haven't had this issue prior to updating my account. When I click on the Dropbox icon there aren't any…
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Issues with online only files/folders
I had a problem where my (Windows desktop) dropbox was stuck syncing 43 files for 2 days meaning nothing else was synced up or down during. On another thread I found the suggestion to sign out and sign in again. Which I did. And that did fix that problem. But I was left with a different problem. I now cannot automatically…
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Can't install dropbox
Hello developers, I am unable to install new version of dropbox. My PC is HP EliteOne 1000 G1 27-in 4K UHD AiO Before it was correctly but now it is not showing in System Tray and also not synching. I have uninstalled and reinstalled several times but not working. I have also deleted Drob box folder, but seems to be not…
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Can't find my PC folder in Dropbox anymore? What is happening?!?
I don't know what's going on, but I've been using Dropbox for years now, and I had it set up so that there was a folder inside my Dropbox called PC, where all my PC files where synced to in real time. so for instance, it didn't mattered if I entered my "Pictures" folder from the PC, or from the Dropbox folder, both would…
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System Tray Window shrinks every time I open it
This started happening out of nowhere today. The system tray window continually shrinks from its bottom-right corner every time I open it. I can't resize the window and after 5 or 6 clicks it's so small that it's completely unusable, as none of the text or icons are displayed anymore. I tried restarting my PC, uninstalling…
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Unable to open files stored in the cloud from desktop.
Hi all, I am experiencing an issue where items stored online are inaccessible. When opening from the local Dropbox folder on my system, the file errors out, suggesting it is corrupt or incomplete. If the file is stored locally, it opens as expected. When I change all items to be Offline-Only, those same files can be…
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Dropbox "folder" on computer, how does it work?
Not sure about the category. I have files in many folders on my computer. I want to use Dropbox as a Cloud, for storage only, occasionally for sending a video file to someone (which I've done). The free service is limiting in amount of files I can upload, so I'm thinking of purchasing a 2 or 3 TB account. 1) As you know,…
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Error message 0xc000007b upon installation.
I can't get the app to install on my laptop. I keep getting the error message 0xc000007b and nothing suggested seems to work. Am I destined to not have this app on my laptop? Stacy
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Syncing in Windows 11 creates conflicted copies
I have been happily working in Dropbox on a joint project with a colleague for several years now, viewing and editing shared documents. However, since installing Microsoft 11 - and despite having the Dropbox app installed too - I have repeated problems with syncing issues. It regularly creates 'conflict' copies of docs and…
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Dropbox library error
Hi everyone! I found this after I tried to disable Dropbox typing in C:\Program Files (x86)\Dropbox\client\Dropbox.exe.log and got an error message on desktop to check this file after starting my computer and do not understand what came up on Notepad? Traceback (most recent call last): File "dropbox", line 2, in <module>…
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Synchronize the desktop in Windows, for example a PC in Rome and a PC in Milan
Sincronizzare il desktop in windows esempio un Pc a Roma e un Pc a Milano -------------- Synchronize the desktop in Windows, for example a PC in Rome and a PC in Milan
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Cannot set password for shared links on PC
Hello. Recently I've noticed that I no longer have the ability to password protect shared links through the link settings on my PC. I'm still able to go onto the Dropbox website and add a password, but in the PC settings I can only provide access to "anyone with link" or "only people invited". This is occurring on my 2…
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Dropbox and Windows 11 - not autostarting
Although all the settings say it should be, my recently installed copy of Dropbox on a new W11 machine is not autostarting on switch on. I'm having to start it manually. One PC and 2 iOS systems can use the account. Old PC previously disconnected. Any ideas? Thanks.
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Dropbox App Sign In Loop
I have just built a brand new PC and Dropbox is one of the first things I am trying to set up on here. I have downloaded the app from dropbox.com/install and when I try to sign in, I click Google and enter my credentials. Sign in is successful, and it drops me back to the sign in screen of the app again, click google, sign…
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Extremely high CPU load on windows 10 with the latest version of dropbox
Task Manager is giving Dropbox a constant load of 50% slowing down and heating up my machine. I downgraded to the previous version of dropbox.. things are normal.. but within an hour Dropbox upgrades to the latest version and the problem returns. Any ideas how to fix this? All i can do now is Pause sync which immediately…
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After uninstalling the app, the drop box icon stays in my file explorer
and this is the error that comes when i click on it
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Installation Failed error on the Dropbox desktop app
When I was Installation on my PC (windows 7) i'm getting notification "Installation failed. the dropbox installer failed to start". Please help me! Thank you
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Cannot install Dropbox with Windows 11
Dropbox was installed before the upgrade to Windows 11. It has run completely fine but with the recent update to dropbox I was told I needed to update to the latest version in order to continue using Dropbox. However, despite my attempts to install the update it never starts. I have since completely uninstalled Dropbox and…