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Dropbox stopped executing, restarted it and I can't specify my Dropbox folder
For some unknown reason, Dropbox stopped running on my laptop. I restarted it and it behaved like it had just been freshly installed - it had me sign in, but when I checked the location of the dropbox file it was set to c:\Users\Ross (I had it set to the root of C:). I went to settings and tried to change the location to…
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Dropbox Folders update on the new Business layout
Hello everyone, On 18 November Dropbox (v.187.4.5691) received a significant update to its folder structure. For several hours it was doing the accounting update, with a bunch of constraints in between (do sign-out and sign-in again to synchronize 17TB again, disabling permissions to access folders that were as read-only,…
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Dropbox won’t install on Windows 11
Hi, I have just got a new pc. I am trying to install Dropbox so all my files can download and Dropbox won’t continue after I have input the six digit code Dropbox sends me. I’m at my wits end. I have no idea what to do and I can’t get any support from Dropbox until Monday. Can anyone help? I press the continue button but…
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How to remove the Dropbox icon from the system tray.
How can I hide the Dropbox icon in the system tray on Windows 11? This icon is pure marketing. The Windows setting shows this icon as off, but Dropbox overrides the customer's preference. This is really annoying.
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Switching account in Windows app
I am using Windows Dropbox app with two different Dropbox accounts. I am used to switching from one account to the other by signing out in the account tab of the settings. Then, are a while, the Dropbox Welcome screen appeared and I was able to log in with the other account. But recently this seems to have changed. The…
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Multiple Instances of dropbox.exe in Task Manager
I noticed today in my Windows 10 Task Manager that I have multiple instances of dropbox.exe running. See screenshots in link below. I'm running version 167.4.4719 and the icon bubble says "up to date." Question: Should I be concerned? Process view: https://www.screencast.com/t/Pq7k2cPS Here's the Details view:…
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Desktop App stuck on "Updating Dropbox account..."
Hello, I logged on this morning to find that my desktop app (Windows 10) for Dropbox is stuck on "Updating Dropbox Account..." and won't budge. I even attempted to re-install Dropbox, and that didn't work. Can someone help me with this, please? Thanks, Aimee screenshot of message from windows app
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Dropbox sync stuck at 10846 files for two weeks.
My dropbox sync is stuck at 10846 files for two weeks on my Windows 10 computer. I have already tried the obvious solutions suggested here including disabling syncing and reenabling it and reinstalling the dropbox app. I have had similar issues occasionally and have found that renaming/deleting certain problematic files…
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Impossibile avviare Dropbox su Windows
È da ieri che sto provando a installare l'app desktop di Dropbox su Windows 11. A fine operazione, dopo il login attraverso il sito, ottengo un errore generico "Impossibile avviare Dropbox. Potrebbe trattarsi di un errore temporaneo. Riavvia Dropbox" con annesso anche un file txt col rapporto di errore. L'app rimane per un…
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Dropbox very slow with Windows explorer
After wasting time, as usual, with Dropbox's assistance, I try to ask here. My problem is relatively simple to explain and consists in the fact that if I use Windows Explorer, navigating in the Dropbox folder is torture since any operation it's very slow (creating a folder, copying a file, etc...) while if I use, for…
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No syncing, no task bar icon
Hello, I'm not sure about the right board. And I have read hundreds of posts before, but did not find a solution. I have dropbox since years. It ran fine. In March I changed from Win10 to Win11. It still ran fine. We use a dropbox to coordinate music activities within a band. I am the leader, the owner of our box. Somewhen…
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Duplicate Dropbox Options in Context (Right Click) Menu - Windows 11
Title pretty much sums it up. When I right click a file in dropbox or Winblows explorer tree, there are 2 sets of Dropbox options. With other installed apps and options I've enabled, right click menu is quite long, (full menu no shown below). How do I consolidate these 2 Dropbox option trees into 1? Thanx
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Recent high CPU usage when Outlook 2019 loaded due to Dropbox trying to sync the PST file
Over the last few days Dropbox has started hammering the CPU when Outlook 2019 is loaded. I have not changed the configuration or folder structure in years. The PST file is in the Dropbox folder and obviously Dropbox can not sync it when Outlook is running as the file is locked. But Dropbox never used to hammer the CPU…
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'Couldn't complete sign in. Please try again.' error on desktop app
Hi, just tried to install Dropbox app on Windows 10 Home. I cannot even get to a window to enter username and password of the Dropbox app. How to solve it?
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I can see some folders on website and phone app but not in File Explorer on laptop
Two of my shared folders are visible in Dropbox in my browser on my laptop, and in the Dropbox app on my phone, but not in File Explorer on my laptop. All of my other folders, shared or otherwise, are visible in File Explorer. I've tried uninstalling and reinstalling the Dropbox desktop app. I've also tried going to…
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"Your account can't be updated to the new .. shared workspace" error on desktop app
Hi all, For 2 weeks now my dropbox desktop application has not been synced with my online dropbox. When I open the application on the desktop it says: "Your account can't be updated to the new .... shared workspace. Some files are being used by other applications: - filewatcher - Microsoft outlook - windows explorer To…
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Unable to Log into Dropbox App. "Previous sign in interrupted. Please try again"
I have been unable to log into the Dropbox application on my Windows 11 computer. I have tried using both Chrome and Edge. I have uninstalled and reinstalled both the normal and the offline installer version of the dropbox application installer. I have reset the browser and deleted all cookies and plugins. The application…
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File sync failure: alerts and best practises
A few days ago, I was working on a file (some computer code) on my laptop at home which is synced to my Dropbox. I then opened the same file later on my office computer which is also synced with my Dropbox, but it did not contain the latest changes. This had me very concerned. This particular time I happened to notice the…
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Missing 'Copy Dropbox link' option in Windows
It seems Dropbox just did a significant automatic update on my Windows laptop. I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I use the copy Dropbox link option multiple times…
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Dropbox not installed on Windows 7
Hello! I have Windows 7 Ultimate 64 bit and Dropbox won't install. Help solve the problem. Waiting for your reply Dropik
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error 0x80004002
I've used dropbox for years but today it is a mess. Sent images from my android phone to desktop but they only show up on the webpage not in my library so I can't upload them to a selling website. Tried downloading, installing, updating. Installations seemed to be working but then stopped and now I keep getting the error…
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Add both personal and business DB folders to Windows Explorer
Apologies in advance... I'm certain this topic has been covered in another thread; I just didn't find that thread in all my searching. Feel free to simply point me in the direction of any threads that have covered this query already. I have an existing Dropbox plan under my personal Hotmail creds; it contains family trip…
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only 2 of the 3 devices are syncing
I have been using Dropbox with 3 devices (desktop, notebook, phone) for about 8 months without any problems. As of last week, my desktop stopped sending and receiving files from the other 2 devices. My other 2 devices still sync with each other without any problems, which matches what is on the web. My desktop uses Windows…
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Dropbox makes Windows Explorer VERY Slow
This issue is similar but DIFFERENT to an earlier thread 'Dropbox makes Windows Explorer Slow'. The issue seems to be that with every change made to a file in Windows Explorer (e.g. just moving it) the Dropbox status for every single folder and file on the system node is updated including re-displaying the icon in Windows…
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Can't clear sync queue which is blocking all other syncs
My Dropbox account on my work Windows 10 laptop has stopped working. this seems to be because it's stuck trying to sync a file that no longer exists: It's been doing this for days. Those 8 files are just blocked - they won't update, because I can't make Dropbox forget the non-existent file. I've tried recreating the exact…
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Files not syncing to my offline folders.
Hello, I have just upgraded to a Business Teams account and uninstalled/reinstalled Dropbox, and now my files don't appear to be syncing. They are all available online, but not all are available on my PC Windows 10. I haven't had this issue prior to updating my account. When I click on the Dropbox icon there aren't any…
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Issues with online only files/folders
I had a problem where my (Windows desktop) dropbox was stuck syncing 43 files for 2 days meaning nothing else was synced up or down during. On another thread I found the suggestion to sign out and sign in again. Which I did. And that did fix that problem. But I was left with a different problem. I now cannot automatically…