Windows

Some files/folders don't sync from the web to my Windows desktop app.
Dear all, I need some help to get my files to synced on my laptop. I'm using Windows 11, and the icon in the task bar informs me that all my files are up to date (properly synced). The windows explorer says that some (not all) dropbox folders haven't synced yet. Everything looks fine on the website. Some files and folders…
Dropbox application not syncing on new Windows 11 computer
I just bought a brand new PC for my business. It has Windows 11 preinstalled. I Installed dropbox and bought a new 2Tb plan under my business name. Shared a folder from (this) a separate personal dropbox account to the business account Although I can see the files, I can't get them to download to my PC or sync changes made…
My app is stuck indexing and downloading content for a week now.
Hello, My Dropbox has been uploading and downloading these files for 1 week now. The files being uploaded and downloaded has not changed. Any help with this issue would be greatly appreciated. Regards,
Dropbox stuck syncing on my work desktop after updating Windows.
I have both my personal Dropbox and work Dropbox accounts on my work desktop. I recently updated my Windows and Dropbox has been stuck syncing ever since. For some reason, only my personal account is not syncing properly on this desktop. On my laptop, both are working fine. I tried to make sure dropbox is allowed through…
Error opening and editing any file saved in a shared folder.
When we try to open the file it pop up with the error saying attached screenshot for better understanding. After logout and login still the same, we uninstall and install the dropbox app still the same error. Final we remove the users permission from share folder and then later we added the shared folder.
How can I link my desktop app to my existing Dropbox folder?
Hi, I just unistalled Desktop App on my PC and want to install it again. Could you tell how to do it so all existing files already saved in on my PC will be relinked to Dropbox Folder without donwloading them again?
Do I need to manually make a file online-only again, after making it offline to edit it?
Just to confirm – On windows Dropbox uses symlink to make a reference to a file when “smart sync” is in effect — so on the first access to that file, the DB (windows) client will fetch the file from dropbox.com. Once the file is downloaded to the client, I can then process the file. After I finish processing the file, is…
Ignoring a directory does not work
Dear all, I am trying to get dropbox to ignore a directory that we use to create ~200K small temporary files using the command given in this article: https://help.dropbox.com/sync/ignored-files#:~:text=If%20you%20ignore%20a%20file,sync%20to%20your%20Dropbox%20account. I am trying to run the command on our windows machine:…
The syncing icons no longer appear on my Windows desktop app.
Hi everyone! At this time the icons of synchronization status are not shown, it is inconvenient, at the first installation of the old version of Dropbox 199.4.6287 Offline Installer.x64 icons were shown, but after the update did not show. In this case, the recommendations of the site DROPBOX I implemented, and on this…
Dropbox corrupts Windows 10 Start Menu
Dropbox keeps corrupting my Windows 10 start menu after a few days. The symptom it creates is folders pinned to the start menu no longer close the start menu when clicked. The only solution to fixing this I find is to uninstall Dropbox. I then reinstall Dropbox and everything works fine for a few days until Dropbox…
217.4.4417 breaks screenshot pasting feature on Windows
A new update of Dropbox was pushed to me today. It added a new set of options related to screenshots. Show quick action after screenshot... I dislike this, I preferred just getting the notification, but at least I can turn this off. When Screenshot is ready... "Copy link to clipboard" or "Copy Picture to clipboard" I…
How to delete a Dropbox folder from the Windows file system?
I recently had to change my email address. Trying to adapt that in my dropbox account I accidentaly created me a second drop-box account. After finding out about my mistake I took a second attempt and then the email address change worked. But: Due to that prior procedure I had ended up having now TWO dropbox folders in my…
Dropbox desktop app locks file explorer and syncs already synced files on Windows 10
Since the last update, whenever I open the Dropbox app it hangs the explorer syncing files that were already synced and takes forever to complete. Upon the app starts there is always 4-5 files syncing and usually after that keeps syncing files that are already synced. This issue actually locks my hard drive usage and makes…
Dropbox not syncing files across devices
I’ve been using Dropbox to store and sync important media files for my Sellvia store, but lately, I’ve noticed that some files aren’t syncing properly across my devices. I’ve tried restarting the app, checking my internet connection, and even reinstalling Dropbox, but the issue persists. I can see my files when I log in…
Opening the Dropbox folder enables Num Lock.
Hi, I have a weird little problem. Every time I open the Dropbox folder (double click on the icon on the task bar), there's a Windows notification popping up that Num Lock has been enabled. This only started happening after I upgraded my Windows 10 to 11. Any ideas how to fix this?
My KiCAD files keep being marked as read-only and I can't edit them on the Windows desktop app.
I have a KiCAD project stored in my Dropbox and am actively editing it. I've never had issues with this arrangement before but suddenly opening some files as part of the larger KiCAD project inform me that they cannot be edited because the file is marked Read Only. In Windows explorer I go and uncheck the entire folder…
Print screen not saving screenshots on Windows 11 23H2
Old laptop with Win 10, press print screen and it saves the screenshot in my screenshot folder no problem. New laptop has Win 11 on it. I disable the Use Print Screen to open screen capture in the OS keyboard settings, I have the save screen shots directly option toggled on in dropbox/backup settings. I have turned it off…
The new stable version on Windows doesn't sync online-only.
Stable version refuses to sync online-only on a Microsoft Surface 7. OS Build 26100.3194.
Windows 11 takes more than 1 hour to shutdown if running Dropbox desktop app
Hello, I have the "Plus" version of Dropbox, with the desktop app installed on a Win11 machine. All drivers and updates completely up to date. When running Dropbox, and trying to shutdown, the Win11 machine takes over an hour to shutdown. !!! If Dropbox is not running, the same machine shuts down in about 1 minute. The…
Windows 11 built-in backup and restore feature.
It is about Windows 11 built-in backup and restore feature. I need to check if Dropbox is safe with this feature. Suppose I backed up every Windows setting with this image backup feature built inside Windows 11. My Dropbox storage is located in E driver (not C driver). Suppose my Windows gets a problem in the future.…
My syncing status shows "updating 2 files" for weeks
Windows 11, fully updated, Dropbox Plus version 218.4.4348 (which appears to be latest version as I downloaded and installed ?most recent" update from Dropbox and it was the same). Still shows "Updating 2 files" constantly. Everything else seems fine, and file syncing does not seem to be impacted. I have read of others…
Windows 11 Dropbox not syncing. The solution to make it work is to close it, and open it again.
Hello everyone, I seem to be having the same problem as everyone else: Dropbox stops syncing on Windows 11. I have been working on this problem on and off for several days and none of the "known" solutions are working: after a few hours/day, Dropbox simply stops syncing. When I close Dropbox and re-open it, it's starts…
My Dropbox icon vanished from my taskbar, and I can't get it back.
I have had Dropbox for an eternity and it has never failed, until now. The Desktop version has vanished. The icon is no longer in the Taskbar even though the program still shows within the Start menu and the folders show in File Explorer. I have tried the following: * A restart because that's the first thing you ask for. *…
File Explorer automatically opens when app launches at startup on Windows
As the title says my dropbox folder in file explorer for some reason has started to automatically open every time I start my laptop / the dropbox app launches. I have not changed any settings (to the best of my knowledge) but for the life of me can't figure out how to prevent this from happening.
Desktop app on Windows doesn't display correctly. The pop up window looks duplicated.
In the app window when I try to select an icon at the top another duplicate but smaller window appears. The same issue occurs in other places (see 2nd screenshot). I've tried uninstalling and re-installing the app but the same problem occurs. Does anyone know how to fix this?
I cannot rename a file in the Dropbox folder
Good Morning Everyone hope someone help me. We use the dropbox from desktop file. If I tried to re-name the file in the desktop, it doesn't let me change longer ( It used to be okay). However, if I re-named the file in the Dropbox Website, it let me change the name longer. ( it automatically changed the name in my desktop…
Syncing 90GB on Windows takes a long time
So my friend has recently started gaming and i needed to transfer him 90gb of files so i put dropbox on my pc and dropped those files in the dropbox folder and it synced over to his but now once he moves it out from the dropbox folder into his pc it takes 5 days ? can anyone help we tried wifi,ethernet, setting the…
A subfolder is visible on the web, but not on my PC, why?
A team member created a subfolder B, under team folder A. I got the link, can view it on web, also checked in my sync settings on PC, but for some reasons, this one folder is not showing on PC. I have uninstalled, reinstalled, used the stable DB installer, but this one folder isn't showing on PC. My DB is also showing up…
Dropbox website login or download link opens white blank page in Edge.
As in the subject when opening login page or link only blank white page is shown, also in InPrivate mode. it is only on Edge. On Chrome it works fine. I cleared cookies and browsing cash, and disabled extensions with no luck. Screenshot:

Windows

Discussion List