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Unable to start Dropbox after installing Mcafee
Today I installed a new antivirus: Mcafee. Since I installed this antivirus I can no longer access Dropbox. This is the error report: bn.BUILD_KEY: Dropbox bn.VERSION: 215.4.7202 bn.constants.WINDOWS_SHELL_EXT_VERSION: 77 bn.is_frozen: True machine_id: 7f74241f-6140-4320-8c4e-a323eeaa2e64 pid: 33312 cwd: 'C:\\Program Files…
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"Dropbox is ending support for Windows 7, 8 and 8.1" message but I'm on a Windows 10 PC.
I get an error message on the screen when starting my PC: Dropbox is ending support for Windows 7, 8 and 8.1. Then I get a message telling me to quit Dropbox. Why do I get this when I have Windows 10 on my PC?
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Dropbox not syncing even after reinstalling
So here's a doozy. I've recently reinstalled my windows. My Dropbox folder was on a secondary drive, so didn't get formatted. I have reinstalled Dropbox, and pointed it to the old dropbox folder. It spent a few days indexing, and decided then that it needed to upload and download a bunch of files. This is all fine, but…
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The Dropbox desktop app is slow on Windows
Hello, the Dropbox desktop app is slow and glitchy. This is in Windows explorer. It wasn't like this previously. I am not moving large files or anything like that. I have seen other discussions regarding this but no clear solution. Any help would be appreciated. Thanks-
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Dropbox Update triggering User Account Control (UAC) constantly
I have v183.3.6853 of Dropbox for Windows. Yet Dropbox Update CONSTANTLY runs triggering User Account Control (UAC) warnings - and multiple of them. I woke up today to FORTY of them. This is a home PC with only the administrator as a user. I cannot find any place to allow Dropbox Update in Windows NOT to trigger the UAC.…
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.tmp files being created in C:\Program files(x86)\Dropbox\Temp
I have a new computer that came with dropbox installed on it and I had never used it. Recent twice a day (once at 1:08pm and once at 1:08am) I get files in the location in C:\Program files(x86)\Dropbox\Temp These take up about 900MB. I have deleted them and they return each day. I have uninstalled and reinstalled dropbox…
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Dropbox App won't open, the only thing that opens is my Dropbox Folder.
Dropbox app will not open. When I open the app it just opens the file explorer. I have already checked the Taskbar and it's not showing up there. I have also checked the taskbar setting and there is no option to show Dropbox application. Any help is greatly appreciated. Thank you, Preston
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Disable sync status icons & context menu injection
These sync status icons Dropbox app is generating while running, and forcibly, slowly serving them to Explorer without asking, are annoying. The context menu options, injected only when Dropbox app is running, are even more annoying. Status icons are significantly slowing down Explorer, and the context menu distortion…
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I can't access the desktop settings to enable the autosaving of screenshots on Windows
when I downloaded dropbox onto my laptop, it prompted me to enable auto saving screenshots as jpeg, which has been quite helpful. however, I have not been able to enable that option on my pc, I can't access the settings, dropbox has a very useless article on how to enable this, but like I said, it is useless and full of…
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Moving files out of Dropbox defaults to copy except inside Dropbox
When I move files out of Dropbox to another folder on my computer, they are only copied, but not moved. When I move files between Dropbox folders, they do move. I am using Windows 10. This is a recent development, not sure if related to Windows update.
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How do I find the Dropbox Preferences on Windows?
I'm trying to change the syncing settings, but I can't seem to find the Preferences or open the Desktop App. I've downloaded Dropox (and I tried to do it again but the website said it was already installed) but any time I open the app it only opens the File Explorer. I've gathered there are a lot of settings I can manage…
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Cannot find Dropbox preferences to set up selective search
Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my avatar in upper right corner. 1. There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox…
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Are there "lightweight" alternative dropbox clients?
I would like to sync just a single folder to one of my PCs, and am wondering if there are any lightweight "mini" dropbox clients capable of doing that? I know I can use selective sync in the big dropbox client, but it's quite large and this box is resource constrained. It's a Windows client. Thanks!
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Dropbox stuck uploading and downloading on Windows
Dropbox has been happily working in the background for several years, keeping a useful backup of my important data, which I store in a folder named "Dropbox". However, without me noticing it stopped working about two weeks ago, so all the work I have done since then wasn't backed up. When I realised this I hovered on on…
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Dropbox can't start after I moved hard drive to a new computer.
Hello! I have physically moved my Dropbox hard drive to a new-old computer. I had this hard drive in my main computer, and now moved it to my 2nd home computer and wanted to install Dropbox there. The Dropbox folder is located at G:\Work Dropbox on both computers. I also added a bigger hard drive to my main computer. The…
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I get an error message that Windows System Restore failed?
Hi When I run Windows System Restore it fails with this error message System Restore failed to replace the file (D:\Users\*******\Dropbox\.dropbox.cache\qebcobkqbgbzfynfuwbof\placeholder.bat) with its original copy from the restore point. An unspecified error occurred during restore. (0x80070780) I have completed system…
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Selective sync - Showing all folders marked for sync, even though I previously unselected many.
Hi, I am using the selective sync option on my PC (Win 10, DB v202.4.5551) and I already have many folders set to web only. So, if I remember correctly, when I open the preferences and go to selective sync options, those folders shouldn't be marked. I could clearly see what folders will be stored locally and which will be…
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"Sprig Electron View" holds up shutting down on Windows 10.
Ever since I upgraded to Windows 10, and apparently dropbox changed from program to "app" (hate them vs. full programs), every time I shut down my computer, it sits and waits for a half minute or more for something called Sprig Electron View, and finally shuts down. Apparently this has something to do with dropbox. If I…
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Windows search no longer working after latest Dropbox update
Hi, anyone had this issue? My windows file search no longer works in my business dropbox account after the major update. I have waited for indexing to complete, signed out and in again but to no avail. Thanks, Martin.
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Error that won't let me update the app, and can't move files on Windows.
I ran into this issue a couple days ago, and Ive also read in some of the other threads on the site. However I noticed that on one of my other laptops I have, Has an error that wont let me update Dropbox, so its currently stuck on version v209.4.3661. On that laptop I can still move files in and out of Dropbox folders like…
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The Dropbox Passwords extension for Firefox isn't working after reinstalling my Windows OS.
I recently had to reinstall windows and thus firefox and Chrome too. The dropbox passwords extension for Chrome works just fine. Firefox does not. I also loaded Waterfox, just to try it...no luck.
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How to remove all Dropbox options from context menu?
So dropbox insert itself in context menus of Windows 11. I don't need those options. Surely there is an easy way to deactive them?
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Disable screenshot tool, windows
In windows, now, a preview of a screenshot pops up in the right hand corner. I do not want this. In invites me to paste, edit, or delete the screenshot. The only thing I want is for the screenshot to save to my drive. I want the ability to paste the screenshot minutes later, like normal. Now, with this dropbox tool, if I…
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My Windows computer won't sync to Dropbox.
My plan is plus. I tried re-downloading and re-synchronizing, but they all failed. I also asked customer service but no follow-up response. My native language is Chinese, so I am asking questions through a translator. Please forgive me if the grammar or semantics may be weird. I hope there are some capable people passing…
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Error "Could not save because the file is already in use" when editing with Photoshop
Hi The problem I mentioned below has been quite common since the last Dropbox update and continues to cause problems. This problem occurs in 4 out of every 10 photos saved from all 10 PCs I use. It is important for us to find a solution to this problem. ADobe Photoshop Could not save as "..........." because the file is…
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What does the brown box icon next to my Dropbox files mean on Windows?
I have searched the relevant help topics without finding an explanation on the "brown box" icon that appears on files in my Dropbox folder. See the attached file "Dropbox_Meaning of Icon_BrownBox.pdf" (below).
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Installed Dropbox on another laptop but can't see my files in file explorer
On my old Windows 11 laptop, and still working, I have Dropbox and everything is flagged as On Line Only. In File Manager I see my Dropbox structure of folders. I select a file and it is downloaded and I use as appropriate. All is good. I purchased a new windows laptop and installed Dropbox and indicated on install that I…
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How to restore non-synchronized folders
I have two laptops running Windows 10. On each system I have 8 top-level folders in Dropbox, of which F1-F6 I've set to "Make available offline" and F7-F8 "Make online-only". I've recently acquired a third laptop running Windows 10. On setting up Dropbox on this new laptop I got an unexpected prompt along the lines of…