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Searching for files that are available offline in my File Explorer doesn't return any results.
I recently bought a new computer with Windows 11 pre-installed. As I have done many times before, I installed Dropbox and synced all my documents to be available offline on the new computer, which is working fine. However, when I use the Search function in File Explorer, it's unable to recognize the files that are in my…
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I installed the Dropbox app, but my files aren't syncing to my web account.
I have installed the Dropbox app on my new Windows laptop. However, my files on the new laptop are not syncing with my Dropbox account and so I cannot access them from my Dropbox web account. What can I do to correct this? Thank you.
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Very slow syncing on Windows computer
Hi, I have been a Dropbox user since it is lunched. I have never had an issue with upload or download speeds. Recently for the last month I am having trouble uploading my files. It takes 10-20 times more time to upload. Sometimes more. I check my internet speed and there is no issue with my upload speed. I also know there…
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How can I sync files outside of Dropbox folder to Dropbox?
Hi, I have a large number of files in D: \Code folder. I want to sync these files to Dropbox. * I don't want to create a duplicate of D: \Code in C:\3094098\Dropbox and try to keep them synced. These files consume 100s of GBs, and I don't have space to keep two copies of these files. I also don't want to have to keep the…
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How can I have my files sync as online-only on a new installation?
Hi everyone, I have installed dropbox app in my Win10 pc.How can I have all my files from my dropbox account in my pc in online-only mode , without first downloading all of them and then make them from my pc online only files. Thank you. Dimitrios.
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How can I stop a file from syncing to Dropbox on Windows?
Is there a way of marking individual files in the Dropbox folders so that they are not indexed/ uploaded? I use a large 32 bit application that is constantly updating an indexing file in the folder where the data files are stored, Dropbox uses a lot of processing power trying to sync (and Failing) the (48MB) file, but…
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The context menu is missing in my Windows device.
Hi, I've been having problems with this for months and have tried uninstalling and reinstalling several times along with anything else I can find - checking the registry entries to make sure DropBox is in the first 15 etc and as far as I can tell everything is as it should be. Today I had another go so unistalled,…
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Dropbox stopped syncing on Win11, but the app says there aren't any sync issues.
Hi, About a week ago any file/folder I add on my PC (Windows 11) has stopped syncing, while the app says that I don't have any sync issues. What's even stranger is that these new files and folders don't indicate Dropbox in the drop-down list when I right-click on them. So as far as Dropbox is concerned, they don't exist.…
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Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.
Hello, I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program. I can open files from the specific application. For instance, if I open Word and…
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I uploaded 200GB of files via my desktop app, but it's now stuck uploading 8k files for days.
I recently moved some folders containing a lot of photos into my Dropbox folder on my windows desktop. On the desktop app I could see the progress of the uploads going vey fast and it appeared that the upload would be completed in about a day. The original upload was about 200 GB and now there is only about 2.5 GB (~8000…
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I cannot get both my personal and Business accounts to show up in Windows file explorer
Have just purchased two new machines and am being driven nutts by Dropbox. I have a business and a personal account. On my prior machines both appeared in File Explorer. With them linked or unlinked, I can only get one to appear. HAve Dropbox seriously removed this feature? If not, how can I get both to appear?
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Problem syncing files on new installation on Windows 10
Hi there, I recently got a new laptop with Windows and set up Dropbox with my existing folder stored on an external hard drive. I followed the advanced installation steps, but when I try to sync my files, Dropbox displays the number of files to sync but doesn't progress—it just stays in a continuous syncing state. I am…
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App always updating thousands of files
Since a few weeks, my Dropbox app is always updating thousands of files, whenever my computer is started, taken out of sleep or hibernation. I think it started after I used Dropbox to briefly store a lot of small files on a secondary laptop. Searching on the internet, I have found more people with similar problems and I…
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Suspicious "DropboxUpdater" file appears to be passing itself as legitimate Dropbox file
Hi, I'm informing you about this both to let you know that Dropbox may be being used as a means to get through firewalls, and to get this on the record for other people having the same issue. I will also be informing BitDefender. I have Dropbox installed at "C:\Program Files (x86)\Dropbox" and within the "C:\Program Files…
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Dropbox Business - No Option to Share Link from Computer
I have now lost the option to right click on a file in Windows Explorer then select Dropbox> Copy Dropbox link. The only option now showing under the Dropbox submenu is "Send a copy (business)". I use the copy Dropbox link option multiple times a day and wondering if there is a way to get that option back. I saw a previous…
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Dropbox desktop app can't connect after a Windows 11 update
After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I have other laptop without 24H2 and works ok.
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Dropbox Desktop App 213.4.4597 thinks I have Win8 and won't start
I have an upgraded (from Win8 to Win10 Pro) PC and this evening Dropbox won't start and pops up the 'Dropbox is removing support for Windows 7,8 and 8.1. Exit Dropbox' popup box. I have downloaded the offline installer (Dropbox 210.5.4894 Offline Installer.x64.exe). I am loathe to do this as I don't know exactly what it…
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My folders taking too long to open when left-double clicking in Windows.
Hi everyone, I have been having difficulty opening my dropbox folders on my windows when I double left-click on folders. It usually takes about 10 to 15 seconds to open each folder. However, the weird thing is when I right-click on the same folders and select open in a tab or when I left click on the folders in quick…
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How can I disable Dropbox from autostarting for a specific user profile?
windows 10, latest desktop version installed 216.4.4420 i find no way to disable autostart for dropbox since this user does now have dropbox acct and doesn not need to. admin, however, does have account and uses it. how do i stop annoying dropbox "connect your dropbox now" popups every time i log in as a simple user?…
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216.4.4420 on Windows 11: endless indexing, massive CPU use.
Since my Dropbox updated itself to this version, it's been continuously using a high fraction of my CPU and memory, rendering the machine worryingly hot, endlessly saying it's indexing a varying number of files but not seeming to get anywhere. I haven't made any significant changes on the filesystem. Any ideas? Will it…
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File right-click does not reveal menu options like 'make available offline' on Windows
When I right-clicks Dropbox files in Explorer, I only get these options: I am NOT getting the option to "make available offline". How do I remedy this? Thanks.
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After I fixed permissions and synced some files they got deleted from my Dropbox folder
My Dropbox Plus app was showing 66 files unable to sync, saying "to sync this file give dropbox permission to access it" for each one. It has been like this for a while. The files were in my local filing system (Windows 10) but not synced to dropbox server. I could see nothing wrong with local file permissions, and they…
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Does Dropbox force the syncing/sharing of folders like OneDrive?
Hey guys. I need a way to share files between my PC and my laptop. I'm getting frustrated with Microsoft's OneDrive because they force you to sync/share DOCUMENTS, DESKTOP and at least one other folder. I'm finding that alot of programs/games/software like to dump files in Documents and I sometimes keep large files on my…
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Numerous Windows User Account Control Pop-up messages
I opened my Windows 10 PC today and was greeted with a lot of User Account Control pop up messages all wanting permission to change my PC to install a Dropbox Update. The details say the message originated on one of my hard drives. The only thing of Dropbox I have installed is the Dropbox App and according to Windows Apps…
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How can I disable the "Welcome to Dropbox" prompt on Windows?
I manage several clients using Windows Remote Desktop Services (RDS), i.e. multi-user Windows where many people login to the same server. A few months ago, Dropbox updated the client so that this box appears every time they logon. Before if you dismissed it, you weren't asked again. Can this functionality be put back…
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Which Dropbox icon do I need to click on to access my account settings on Windows?
I wish to change some settings. When I click on either the dropbox icon (either right click or left click, I expect to see some dialog box where I can changes settings. Instead I see Windows explorer showing the cache directory of the applications. How can I get to the dropbox settings dialog box if I cannot access it this…
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I can't launch the Dropbox app on Win11 - it keeps disappearing.
I cannot start Dropbox after installed it on my laptop (using windows 11 24H2). It appears in the task manager for a few seconds and disappearred then.
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Can't open encrypted files via Boxcryptor
W11: not possible anymore to open encrypted files via good (old) boxcryptor. no matter which filetype and when it was last changed. Was possible without any problems before the update for the last 8+years Installing non beta 185 doesn't solve this. Moving the encrypted folder out of dropbox everything is fine again. Maybe…