-
Is there an automatic date change to current date when uploading?
Why this automatic change of date to current date when upload files to Dropbox -- no other cloud type storage system does this date change? I use both Safari & Windows (depending which laptop I use at time) to do these file uploads. Its a pain in ****** that it changes date so I have to upload then go in and modify to date…
-
How can I see the full path of files found in search?
When you search for a file show the full path of that file so we can understand where it is located. Right now, after finding the file and clicking on it, it shows only the folder it is in and one additional level up. There is no button or option that says "Show Full Path," so there seems to be no way to see the full file…
-
I see a "Folder updates in progress, please try again later" error and I can't share any folder.
Hi Dropbox team Keep having the above message when I share a folder. I have tried to share the folder with different people or share a different folder with different people and share folders in the Incognito window, but I keep getting the same message. Please let me know what to do.
-
"Meet Your New Sidebar" keeps popping up every time I access Dropbox in my web browser.
"Meet Your New Sidebar" keeps popping up every time I access Dropbox in my web browser. If I hit Next and then close, it will come back again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again and again forever. How can I get…
-
File opened "x minutes ago" when I didn't open it?
I was looking for a file I'd accessed on my phone, but was having a struggle seeing files based on how recently I'd accessed them so I tried on the web client instead I was shocked to see various flags of files being opened within the last hour that I hadn't accessed! I checked the files and they were only…
-
I can't move a folder on my account from the web or desktop
I have a folder that I'm trying to move, I've tried moving it in all of the following: * Web interface * MacOS Finder * Windows Explorer The web version just gives me a generic error like 'cannot move folder' etc. Trying it on Mac / Windows just results in a neverending 'Snycing' process. The folder itself contains very…
-
The text disappears from my search bar on the website while I'm typing.
Using the site version - the text I enter will disappear halfway through what I'm typing and I have to clear out the bar and start over. Happens to every user on my team and did not used to be like this. Really annoying and time consuming to do everything twice. Not sure what caused the behavior change but please fix this…
-
🌟🤝Community Spirit Badge 🤝🌟
Hey everyone! 🌟 It’s Theresa here. You’ve probably seen me hanging out in the Community, jumping into conversations and joining discussions (if you haven’t seen me before, well, hello 👋). And while doing that, I’ve noticed something pretty great (well, we all have here on the Dropbox Community Team) – so many of you are…
-
How do I locate large files/folders on the web (not laptop)
I have a free version with a limit of 16.3GB. I normally have about 13-15GB in use, so around 85-90%. This morning DB tells me it can no longer sync, and apparently I have used 32.5GB of my allowed quota of 16.3GB! Yesterday I'd only used about 14GB. How can I find out what these files are? Is there any to search (on the…
-
Dropbox is slow to upload only when using one computer. Tried website and desktop app.
Tried resetting the desktop app completely. Tried the web version. Seems to say 2 hours for a 70mb file. Tried an alternative, one minute to upload Tried on another computer on the same network, runs fine. One minute to upload in the browser What is it on this certain computer causing this? How can this be fixed?
-
I'd like the ability to shorten the URLs of shared links.
When I share a file with a client, the URL created by dropbox is always really long and ******. I always go to TinyURL and create a nicer looking shortened URL to put in the email. It seems like dropbox is missing a chance to have their own service like this. Please gives us shortened URLs!
-
I don't see a list of my folders when copying/moving files on the Dropbox website again.
The Folder List will not populate when trying to copy of move files on the Dropbox website. I wish Dropbox had told me what the problem was the last time this happened. After way too much time addressing it then, issue just went away and resolved itself or Dropbox did something to fix it without telling me what it was. I'm…
-
Dropbox website login or download link opens white blank page in Edge.
As in the subject when opening login page or link only blank white page is shown, also in InPrivate mode. it is only on Edge. On Chrome it works fine. I cleared cookies and browsing cash, and disabled extensions with no luck. Screenshot:
-
****** Application Form Not Submitting
Hello, I am having issues submitting an application for the following ******: https://jobs.dropbox.com/listing/6511576?gh_src=c393b7f81us I've tried several different types of internet browsers (Firefox, Chrome, Safari), and incognito mode, I click submit and it brings me back to the top. All required fields are filled out…
-
Upload stopped, how to see last file uploaded?
I navigated away from dropbox.com in mid upload. This seems to have stopped the upload. Is this expected behaviour? I can't see modified dates for my folders, only files within the folders. Is this expected behaviour? I need to see when the upload stopped. How can I tell which file was the last to be successfully uploaded…
-
File upload is stuck in endless "Finalizing" loop
I'm the owner of this account, have created a folder for it ("free" Basic), and used the proper Dropbox channel to UL a file to it. Plenty of space available fpr the file. The person the folder is being shared with received their "folder share" notification. The endless loop is a new glitch, and nothing else about my…
-
a selective sync folder, the "duplicate file warning" does not appear.
When I upload files to a selective sync folder, the "duplicate file warning" does not appear. If there are 2000 files, they are all uploaded from the beginning. I think this is a waste of energy for both Dropbox and me. However, in folders that are not selectively synced, the duplicate file warning appears well. And this…
-
Dropbox web keeps dropping uploads after a few minutes saying I have no internet
Hi, was wondering what the problem might be. Everytime I go to upload my file (a 40mb zip file), drop box uploads, but after a few minutes it stops. It shows by the file name 'Paused - no internet'. and also there is a brown label at the bottom of the uploads dialogue saying 'Uploads paused Make sure your internet…
-
I had downloaded my files on my Mac, but they're 0 bytes; they don't exist on the web either.
I unsubscribed from Dropbox in March 2024 and downloaded all my files before canceling. However, when I checked today (January 2025), I found that my downloaded files are corrupted (Zero Bytes on Mac). Additionally, when I logged into the website, all my previous files were missing. In this case, what are my options for…
-
Now play multi-audio track videos directly on Dropbox.com!
Hello Dropbox Community, I wanted to share a quick update that you can now play multi-audio tracks on dropbox.com videos! If your video files has multiple audio tracks attached, you can now switch between the various tracks through the settings icon and under multi-audio track. Say goodbye to the old days of switching to…
-
Issues with Uploading Large HD Videos to Dropbox
Hi Dropbox Support Team, I hope you’re doing well. I’ve been facing persistent issues when uploading large HD videos to Dropbox, and it’s been impacting my workflow significantly. Here’s what I’m experiencing: * Slow Upload Speeds: Even on a high-speed internet connection, the upload process for large files (several…
-
I'm trying to upload a file to the site, but it's still finalizing
I have been uploading a 100GB file to dropbox from my chrome browser, it has taken almost 24hrs and has been stuck on finalising for the last 4 hours. This is a really critical document that I need to have available for people in another state. How do I complete this upload so I can share asap without losing the upload?
-
Website freezes, when I try to upload files
Hi All - I've created a folder on the dropbox website (not the app) and uploaded several folders. Now trying to upload a series of Jpegs and random doc files, etc. When I select the files, the whole webpage freezes and won't respond until I refresh. This behavior repeats each time.
-
Dropbox ****** application form not submitted.
Hey there, I'm applying for a ****** at Dropbox and every time I click Submit, I get taken back to the top of the page. I have tried resetting my cookies, tried 3 different browsers, and all result in taking me back to the top of the page. I've tried Firefox, Edge, Chrome. ****** application link:…
-
Unable to apply for ******
Feels sort of weird to post this on the Dropbox user help forums but I see lots of others did and I couldn't figure out any other way to report it. Having the same issue others do when trying to apply for the Senior Workday Analyst role. Scrolls back to top of page, but shows no fields missing. Quadruple-checked all of…
-
My file request link is suddenly opening to a white screen
Near the end of huge project that has directed folks to a request link. It did open to an upload screen, now it's a white page. PLEASE HELP!!!
-
Chat support -- how can I access it?
I have dropbox plus. and it says I have chat support. 9-5. do you know what time zone? is today holiday? will I be able to ask for support later? is that access thru support option? I don't even see the support email. It says I can also have email or chat support!
-
Can't test dropbox choser api via localhost
Currently trying to integrate dropbox into my weapp for an university project. But for some reason when clicking the implemented button to chose a file from dropbox i get this error window. And I can't add localhost as a choser domain for testing. Any ideas? Thanks in advance!