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I can't see comments
Hi All, I've shared a bunch of MS word files with a research assistant who is able to comment on them. I can see his comments in my little Dropbox notification window, but when I go to Dropbox and open the file, none of his comments are visible on the document. I can see earlier comments left on the document (before it was…
How to get a CSV/text file with list of Team-Folders, along with their members? Any workaround?
Hi there Any workaround, or add-on? I have Dropbox Business. How to get a CSV/text file with list of Team-Folders, along with their members? E.g.: ------------------- Folder1, john@domain.com;jack@domain.com; Folder2, mary@domain.com;jessica@domain.com; Folder3, tom@domain.com … and so on. -------------------- Thanks.
I am having wrong time-stamps on files. Can you help?
The last-saved times for files listed in Dropbox.com are wrong. For example, a file on my computer (Windows 7) says the last save time was 1:51 PM. The version in Dropbox says 12:51 pm on the same date. I suspect that Dropbox is not adhering to Daylight Savings Time. I am in New York State, timezone UTC-5; we are on EDT.…
Folder upload fails on Dropbox.com
Hi, I just started with Dropbox Plus. I tried to upload large folders to Dropbox, which took quite a long time (sometimes about 2 days for some of the folders). When the uploading was finished, I got reports mentioning that large amounts of files could not be uploaded (180, 450 files...)!! Can I resume the uploading of the…
How can I find the video files on my Dropbox account?
I have had my dropbox account since 2011, I pay a monthly fee for additional storage. I seldomely log into my drop box account, but I did today several times only to find out that there are video files on my account, and I need to know or how to locate them. the site is not very complex to manage, I am very concerned and…
Incompatibility with firefox.
When uploading files via the web, sometimes the upload reaches "1 sec" and gets stuck. I have contacted Dropbox support and they have suggested that I use a different browser. I have done it and it has worked perfectly. What happens is that I always use Firefox and I would prefer not to have to change browsers for these…
Excessive warning on the browser console
I'm working on an application where I connect the dropbox to host files, after I use the dropbox embedder he started giving me these warning on the console.
4K Video downgraded to 720P in Dropbox PRO
I have a 4K video that plays in full resolution in my Google Drive. However............when I uploaded it to my Dropbox it has been downgraded to 720P resolution. Guess I should stick with Google Drive. Mind you, I have Broadband Internet, so it is definitely DROPBOX that is downgrading my HD videos to 720P. What a waste…
How can I locate large files in my account?
Hi - I need to filter out the large files stored in my local app so I can find some to delete, free up space and start syncing with the web browser version again. I can't see an option to identify where these large files are - some folders don't show the amount of storage space they're taking so no clues that way - does…
I can't use Dropbox with Brave now
Hello, I usually use Brave browser. Since 2 weeks ago or so, everytime I log in, suddenly I get a message from the browser saying "STATUS_ACCESS_VIOLATION". For a split of a second I can see everything fine, but then the message appears. Previously it was perfect. I never had a problem and I've changed nothing in the…
Can't edit powerpoint files in dropbox folder
Hi, we have a dropbox team folder. In it, I uploaded a powerpoint that I want to be able to work on collaboratively with others. However, the "open in powerpoint for web" option takes me to a loading animation and then the following "Oops, something went wrong." I have tried restarting chrome (no benefit). Doing this in…
Direct Download: "cannot create file" error
In trying to "direct download" dozens of video files, many will download fine but many will bring up a "cannot create file" error and won't download. I've tried downloading many files at once, one at a time, clearing the cache, restarting the browser, restarting the computer...but once a file won't download, that one won't…
how do I download all of my dropbox files?
DropBox has served me flawlessly, and conveniently, for many years. But now I'm retiring, and plan to leave the service. DropBox syncs my Projects folder. I'd like to download everything from DropBox, but I'm not sure how to do it? Is there a simple way to be sure that all of my Project files now live on my Mac? The data…
dl.dropboxusercontent.com link not working
I have a file on Dropbox below and when I change the link to dl.dropboxusercontent.com it doesn't work. Are there other formats for file sharing links? [Removed as per Community Guidelines]
Large file download keeps failing
I'm trying to download a shared file sized over 30GB. The download keeps failing. It reaches the end but says it failed and isn't the same file size. I tried on different browser, incognito, no difference.
Drop Box Web/Website Not accessible
Hi I have the Dropbox app installed on my phone and desktop. On my desktop I cannot access Dropbox via a web browser. On my phone this is possible. The error on my browser (Mozilla) reads; Unable to Connect. I have tried: - disabling and uninstalling my Norton anti virus - using a different web browser - using a different…
Some of my .pdf files appear blurry when I'm viewing those on my account online. Why?
Any file in my own dropbox is blurry when I click on it thru the website. Same when I send a Dropbox link. This did NOT used to be like this. Is there a fix? It basically makes viewing any file thru the website version of dropbox useless. You have to download the file to read it. This is creating a lot of problems for me.…
Why can't I download files and folders from Dropbox to my computer?
I am new! this system as presently experienced is worthless ---so it can't be right? Can't download any folder or file unless through email 1)don't you have simple step by step instructions to download entire folder or pic without going through email 2)once email pic is received, there is no way to down load it --only drag…
When I share a file the preview is cut off after 15 minutes. Why is that?
I shared a 17 minute (1.11 GB) .mp4 file. It was reported to me that the video stops after 15 minutes with the note that it must be downloaded by the recipient to see the whole thing. Does the recipient have to do this to view the entire file. I also plan at some point to put up a larger (47 minute) file so the problem may…
Document with fillable fields
Hello, I have uploaded a document to Dropbox. It is a document with fillable fields. When I upload it to dropbox, it converts it to a pdf. I need the form to remain as a document with fillable fields. Can you help me with this? Thank you.
Change settings so my Downloads are not put in Dropbox
Hello, I have a new MacBook Pro and a Cameo Silhouette. I've noticed that whenever I download files for my Silhouette they are automatically placed with my Dropbox files. How do I keep this from happening? I use the free version of Dropbox for a project I'm working on and want to keep work and personal files separate.…
Unable to upload a file using Safari
Suddenly, dropbox.com isn't allowing me to upload a file if I'm using Safari as my browser. It works fine using Chrome. Any ideas what's going on?
Search doesn't find all results.
Searching for folders which are clearly there returns no results. I am searching for a specific word which is part of multiple folders but they do not all appear in the results. If I search multiple times it wil sometimes have 1 result and sometimes 2, but there should be more. I can't think of a reasonable explanation why…
Zip Folder will not preview any images
Hi, I have jpeg images in a zip folder, which I was able to access before... the zip file is from 2014, but i never had any issues. Now when I try to open the zip file to preview the images, I get an error message saying "something went wrong and we cannot preview the files". I am not able to extract the files either. Can…
Video only downloading partially
Hi there, I'm having an issue with downloading videos from the Dropbox - it looks as though the video has fully downloaded, but it will only playback a few minutes on my device before cutting out. If I then try and reupload these files somewhere, it cuts them short to the point it cut out during playback. (e.g. a 5 minute…
couldn't save content Please check your internet connection and refresh the page
Online ANYWHERE and I get the following error when trying to share from Safari is iOS10 "couldn't save content Please check your internet connection and refresh the page" This hapens on any network. iPad V5 32gb with AT@T
Issues with drag and drop; using chrome browser
Hi all; I have always used the drag and drop feature to add in files to the DB folder. Over the recent months, this feature has become erratic at when it chooses to work and when it wont. Some areas of the screen sometimes work better (ie bottom of the screen below the list of files already there) and other occasions it…
Linux panel icon won't launch Dropbox website
On Linux, right clicking the Dropbox panel icon and selecting Launch Dropbox website does not work. It creates a file in /tmp called something like dropbox-antifreeze-6bajuC and tries to run it. There are two problems with this. 1) The first line of the file is blank making automatic file type identification fail 2) The…
Dropbox.com not accessible via desktop, throwing weird error
Hello, I am receiving error: NET::ERR_CERT_AUTHORITY_INVALID Here's what I can tell you: I am an expat living in Indonesia. I know there are some govt blocks but Dropbox is not one of them and I can still access it on my phone no problem, just not my PC. I can use a VPN and get past govt blocks, but still not able to…
How can I view files by date on the website?
On Dropbox.com, in a browser, how do I view files by date or by date modified?

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