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Editing in real time
Hi - from inside Dropbox Teams, I can access to edit all documents, however, I can not see, to edit anything in real time: if I open a doc.x and try to edit it inside Dropbox, it doesn't let me. If I try to click on Open in "Word for the Web" it won't allow mw on Safari bc of cookies (and it's confusing because it says…
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mov files changed during uploads to Dropbox
I belong to a forum [Removed as per Community Guidelines] and recently encountered a problem uploading a .mov file to a thread. The file uploaded but there was no video, only audio. I converted the file to .mp4, uploaded and all was well. I checked with someone else on the forum and he was able to upload .mov files and…
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I'm not able to view the size of my Dropbox folder
I'm trying to determine how much space my "pictures" folder is taking up by following these instructions. However, they're not working for me. In step 5, when I click the ellipsis, I don't see an option to "Calculate Size". Are these instructions out of date or am I just doing it wrong? I've attached links that show what…
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Can see folders but not files: This file cannot be previewed because you are offline
* I have tried opening in Incognito. * I have downloaded the app and can see the files there * On a browser which is how I want to work - I cannot see the files suddenly * I have permission to view (not edit) * Another person who has permission cannot also but one who has permission can see the files * This only started…
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syncing Firefox FROM my iPhone TO my Windows 10 Pro PC
In trying to make two separate Firefox profiles via Firefox profiles 'create profile'. Well my current Firefox was replaced by a blank Firefox. No tabs, bookmarks, nothing. I have a recently synced Firefox on my iPhone. How do I get it FROM my iPhone ONTO my Windows 10 Pro PC?
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Dropbox create a new homepage on my browser
Hi - Last week I created a Dropbox account using Firefox on my Arch linux machine and from what I can see it all (Dropbox) works as advertise, except that now, when I boot my machine and fire up the browser, I am immediately directed to the Dropbox login page. I looked at my Settings and see my previous selection. So I…
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Is there limitation to the quota used by Vault?
Hi there I'm about to have acessmto my drop box to a colleague temporarily I have a huge folder containing photos family personal etc Nothing very compromising but personal I wonder if the vault has space limitation for archiving big folders? Of course under the capacity of my subscription 2T
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"Something Went Wrong on Our End"
I have been getting this message all morning. Is this happening to anyone else?
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'Something went wrong from our end' error on the web.
Since yesterday I can't acess my Dropbox account files from my home computer. So, the files in this computer are not yet updated because I made some alterations before from my work computer. However I have access to the files through the Iphone app. May anyone help me about this problem?. Thanks
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Show list of files in Dropbox
Hi, I'm new to Dropbox. I have DB basic but never used it on my laptop I got 2 years ago. Until now! An update has caused a factory reset on my laptop deleting all my documents which I can't get back. But there are some on Dropbox automatically saved. I never created a folder so there is one folder with all files in it. It…
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How can I convert an email thread to pdf?
Anyone know how to convert an email THREAD to pdf without having to do 1 communication at the time to pdf on the thread? Ugh….
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Image Zoom and Scale Default
I've noticed that the default image viewer setting has changed to 100% zoom recently, and I rely heavily on presenting extensive galleries of large images to clients and having the images default to "zoom to fit" was critical. Now I have to select "zoom to fit" for every single image in a folder when presenting them. Is…
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Preserving time-date stamps
When I download a file from my dropbox account, it gets a new time-date stamp. When I download a folder and extract the zipped folder, all the files get new time-date stamps. It's important for me to preserve the original time-date stamps. How can I retrieve my files and folders with the original time-date information they…
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Improving Uploads
Hi everyone! My name is Kevin and I lead a team that's looking to make it easier to upload files to Dropbox. We are looking at the Dropbox website and mobile apps (both iOS and Android) to try and make uploading better in the following ways: * Reliability: less likely to fail * Performance: speed things up so you wait less…
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I cannot access Dropbox from any of my accounts, from any location
I cannot access Dropbox from any of my accounts, from any location (different Wi-Fi), or from any device, whether the app or a web browser. Except from a cellular connection.
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Full Text Search Not Working on Business Advanced (Trial)
We're evaluating the Business version, and are unable to search across files for text content. Unless the file was created using the mobile scan app (Android), text within the files is not being returned in any search results. We've tried Word docx files, PDF image files, and PDF files that have been OCR'd using another…
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I can't download my Dropbox invoices; it keeps re-loading my Billing tab.
I'm trying to download a copy of my invoices but it's not working. Under the Billing section, where there's the list of all the invoices, if I click at the end of a listing on the three dots, it gives the option to choose Invoice or Receipt. If I click on Invoice it just loads another Billings page in another tab exactly…
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Larger Thumbnails. Can I do it?
Why isn't there an accessibility option for making thumbnails larger???
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Too many attempts, try again later
Hello, I have the task of creating the accounts of my workplace staff, it only allowed me to create 5 accounts (I need to create approximately 44 accounts). 24 hours have passed and it still won't let me create more, the message that comes out is "Too many attempts, try again later"
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Dropbox Paper Security Issue
Everybody with the link to my paper file has access to it even if I didn't grant it. How to reproduce: 1. Create a new paper file(do not share it somehow) 2. Copy the URL from the browser 3. Open this URL in the incognito mode(Or anywhere where you are not logged in) Expected: - 404 or 403 Actual: - The page opens and you…
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How can I stream a video to my website from Dropbox online?
Hi Guys, So I will try and explain best I can. This is my website https://www.progressivedreamsmusic.com/ and this is a page on my website where I stream videos https://www.progressivedreamsmusic.com/a-progressive-journey-50/ The video that plays on the above page is hosted on my desktop in my dropbox ****** folder. I use…
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Missing floating toolbar in Dropbox Paper
The floating toolbar with formatting tools that appears when selecting text is now missing in Dropbox Paper. Granted, I can still do some of the formatting using the keyboard but the toolbar was much more convenient. It was still there two days ago (Friday) but now it's gone! I haven't made any changes to my computer or…
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download from cloud to external drive
Questions like this have been asked before, but I haven't found an answer yet. My apologies if I missed something. I am going to Antarctica for a year, and my access to the internet will not be guaranteed. I wish, therefore, to create a local back-up of the data I have stored in Dropbox. I know that I could, in theory,…
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My quota usage is incorrect on the site, why?
Привет всем! Нужна помощь. В моем дропбоксе уже давно занято по факту 50 мб. Но в аккаунте написано, что занято 3.15 ГБ. Как восстановить справедливость?) --------------------- Hi all! Help is needed. In fact, 50 mb have already been occupied in my dropbox for a long time. But the account says that 3.15 GB is used. How to…
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'Show changes' option is grayed out in Excel for the web
Hello when i open a shared excel file with open in excel web , the button that called ( show changes ) is not visible even when the file is shared and my teammates typing in it on the same time is there any solution to make it visible ? thanks in advance
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401 error when printing
Hello, In the last couple of months when I'm trying printing from the browser I'm getting the 401 error. Tried incognito mode, cleared cache but the problem still persists. Thank you.
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Trouble uploading
Windows 11 user. When I drag and drop a folder or file onto the Dropbox folder in Windows Explorer, the upload fails saying I need permission. I've tried Windows copy and move, and TeraCopy and TeraMove. I have my client's primary Dropbox login. I have full control permissions on my own PC. I can create files in Word and…
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after chrome login my screen blanked
today whenever i try to login from chrome my screen blanked after login. am not able to access my account..
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How can I cancel a tranfer I started?
I need to cancel a transer that I started and I don't know how. Dropbox says it expires in one day. I didn't want to transfer the document. I just wanted to make it available to someone who has DropBox.
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How to create a local backup of all dropbox files
Hi all, I am using Dropbox Professional package with 3TB storage and have a lot of files on my dropbox. I want to create a local backup of all my files. I tried doing it by going to dropbox web page and selected the folder containing all my files, however the error says that "THERE ARE TOO MANY FILES TO ZIP". So, it…