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Can't view my folders anymore
Since a a week or so I can't view my folders on Dropbox anymore in the web browser. I can log on to my Dropbox fine but as soon as I try to enter any folder I get (in German): "irgendetwas ist hier bei uns schief gelaufen" "beim Ausführen ihrer Anforderung ist ein Fehler aufgetreten" Like this the Dropbox is unusable. What…
How to delete top level folder?
Top level folder. Click on ... the choices are: Show deleted files request files Rewind this folder Request automation Right click on the folder - standard browser menu like "open link in new tab"... no delete option How to delete it? Thanks
I can't preview my Wedding Video HELP PLEASE!
Help! I took our 26 year old wedding tape and went to Walgreens to get it in electronic format. They sent to me via email to see it on DropBox. The video was accessible, and I was able to view it at the beginning. However, I erroneously changed it to a new file name with extension .mrw. Now, I cannot view the video -…
It takes AGES to download files
I don't know why but it suddenly got super slow, 1 day to download 7gb to give you and idea. I have a family plan. I've already checked my internet connection and it's fine; I've already tried to download the same files from Google drive and it works fine there; I've already checked the dropbox broadband and it's not…
Giant website interface
I've used Dropbox all day, every day, for years. Just in the last couple of weeks, my Mac desktop interface with dropbox.com has become comically large. Everything is supersized: the home button, labels, titles, buttons, controls for the preview. I'm using command-minus to zoom out, but the interface stays the same size,…
View Tags in Column View
My suggestion is that tags be viewable in column view. Tags would be more useful if they could be viewed and a folder able to be sorted 'by tag'. Seeing a folder of files and not knowing which files are tagged until you select the individual file or search the folder makes the use of tags limited. My suggestion is to…
Where to find dropbox.py?
In https://www.dropbox.com/de/install-linux there’s a link to a python script: https://www.dropbox.com/download?dl=packages/dropbox.py But this link is a 404. Where can I find this file?
Unable to download dropbox application
This is timing out: https://www.dropbox.com/download?plat=lnx.x86 I see these errors when I go to https://www.dropbox.com/download 404 Not Found: /bfs/bwi/custom/shared/dbx-releng/dbx-releng/client/dropbox-None-159.4.5870.tar.gzrpc error: code = NotFound source = bfs/ffs/ffs.FFS/Stat desc = file does not exist:…
Download files fail, cancelled or incomplete
Every time I try to download a file I get a failed, cancelled or incomplete status in Chrome or FireFox. I am trying to download an OVA file which I have purchased. After notifying the seller, they claim that the issue is with DropBox. I am attempting to do this on a desktop PC, Windows 8.1 Pro (64 bit) Wollf
Can I only use Dropbox through the website?
Is it possible to use Dropbox exclusively via the web with a browser on a Mac? So there would be no app installed on the computer.
No DELETE option for folders when clicking on 3 dots
I am trying to delete folders that are empty and very old. When I click on the 3 dots there is no DELETE option and I have no other way of deleting them. I am using the Dropbox web interface on a Mac. Any ideas / suggestions? Thanks in advance
I can only access the Dropbox website when using a VPN; why?
Hello, I have a big problem I can't have acess to your dropbox website. I have a brand new PC with windows 11. And in my old one its works, and to get acess in new one I need VPN. Error: NET::ERR_CERT_COMMON_NAME_INVALID
I no longer see the option to delete my files
Is it just me?! I seem to have lost the ability to delete files in Dropbox on Windows 10 computer. There is just NO option any longer and it's making me want to scream. I have been to Google and YouTube and Dropbox help and they all tell me to "hover over the elipsis". I would gladly do this if they were there to hover…
Tag search not working
We are using Dropbox to create a database of all our visual assets. We need to be able to search by tag. We have added tags to files, but when we search it is not working, with the exception of one tag. Screenshots above showing tags clearly on a file, but not being searchable. Does anyone know of a resolution to this…
Why is my quota usage displayed incorrectly on the site?
Hi all, Any and all help appreciated guys - I've got 109GB of storage of which a 100GB 12 month freebie is about to end. I've had a clear out and on my pc the total file size is now 365MB but dropbox is reporting 11.7GB used (see first snip) and I keep getting emails telling me I'll be over my storage quota when the…
Dropbox suddenly stopped working with Safari on my Desktop
Started having problems today with Dropbox not working properly on my IMac desktop. Mobile devices work fine When I open up Dropbox from my menu bar, I have trouble opening up any files , Recent, Home or All Files. Some show up but wont open, some don't show up at all. I will attach some screenshots
Log-in Page is Essentially Blank
After installing Dropbox on a new laptop with Windows 11, I cannot access the log-in page...links such as dropbox.com/home, dropbox.com/support, etc. only produce the upper left logo and cookies notice at the bottom, and all else is blank white. There is no log-in link. I can access my account through the taskbar icon, but…
Error Messages: lost connection - Uploading Files
Hello, recently, I have been unable to upload small PPTX files that are well below the size limit to our web-based corporate (business) Dropbox account. The message is that it's a "lost connection". However, my Internet is working fine. I have checked my modem settings, Internet settings, Dropbox settings, and everything…
Dropbox website can’t be reached
Hello! Recently, I have difficulties with using the Dropbox on my PC. It reports: This site can’t be reached www.dropbox.com took too long to respond. ERR_CONNECTION_TIMED_OUT On other devices, for example mobile phone, I still can use it. It seems something blocking the access to Dropbox on my network using PC. How to fix…
Dropbox desktop app is not showing the same folders as web app
The basic issue is that I can't see on my desktop app all of the same folders that I can see in the web version (via my internet browser). Below are some details: I'm using a Dell Inspiron that's running Windows 11 Home. I've read that Microsoft OneDrive sometimes creates compatibility issues with DropBox sync, so I…
"Go to file" link in sync issue dialog doesn't work
(Win10) I've been having this issue for a month. It pops up every day. I don't see any problem with the filename, it doesn't contain any special characters, and I don't know which file it's talking about. When I click "Go to file" nothing happens. When I try to search the filename on dropbox.com, I got multiple results,…
Server or network failed or the format is not supported error when viewing a video
I have been trying to view a video that was uploaded here but I keep getting the error message "The media could not be loaded, either because the server or network failed or because the format is not supported." I then tried to download the video (using chrome) and it failed, saying that there was a server problem. I have…
Document won't open in Excel
Hi, I have Excel 2019 installed on my Mac, and I work locally on my Excel and Word files. When I try and open a file directly from the Dropbox Web, the file is opened using Excel web, which is really just a viewer. Is there a way I can associate the files to open with the excel installed on my PC. Thanks
The Dropbox website is showing a blank page; not loading
You are not fully operational. Your site is down. I have checked with multiple users and it is down. What is the status and what is the ETR?
Meaning of grey 'avatars' on website?
When viewing a file on the website there is a 'Sharing' section at the top right which shows the users currently able to access the file. I noticed to day that some files have the icons greyed out (desaturated I suppose) and some do not. Is there any meaning to this? I couldn't see any difference in functionality. Thanks…
Edit Photos and PDFs with Dropbox
Want to hear about one of the handiest Dropbox features I use regularly? Check out how easy it is to upload, edit, send, and sign PDFs in one place. No technical wizardry, no back-and-forth file conversions, and no additional software to install. PDF editing features let you add text and more Not all PDFs are ready to go,…
Cannot edit shared Microsoft Word file
I have permission to edit a docx file, but when I open it it looks like a pdf and can’t be edited- I can’t click and type anywhere on the doc, and there’s no editing toolbar. It shows I have access to edit the file, and I’m logged into the relevant account. I’m using a chromebook and it was working until recently. It…
How to Search the Dropbox Community to Get the Answers you Need
If you’ve come to the Dropbox Community, chances are you need answers to a question. Well, we have some excellent news, we have answers and helpful folk to chat to! Do I need to ask a question? How to find an answer on the Dropbox Community We’re not saying you’re unoriginal but there may be someone out there who had the…
how to use Dropbox?
Anyone can explain properly how we use Dropbox as a professional. I want to use it but have no idea about it. I hear about it from my friends.

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