Web

Automation used to work for me renaming my uploaded file, but now all I get is as shown below and the the spinner never stops. I am using Opera browser.

Hi folks 🙂 Unfortunately, since the latest Google Chrome update, I can't open Google Docs on Dropbox. This is causing lots of daily problems. Every time I try to open one, Google Chrome crashes and I have to force it to close, then open it up again, restore all the tabs and be fast in closing the Google Doc or it will…

Anyone else had Dropbox paper go weird on them? Logged in and suddenly all the folder system and gone, I had no files showing on the main tab - and all paper files have been migrated into a document called "Migrated Paper Files". Has dropbox paper gone?

Recently uploaded two MP4 videos in dropbox. When I click on them they start to play for about a 10th of a second and then quit and go back to list of videos.I have no idea why won't play. I don't have a smartphone, I just want to watch them in real-time on Dropbox.

After finding an audio file in my dropbox backup (online) I tried to download it to my local drive....click on download button...NOTHING HAPPENS? Am I doing something wrong?

I'm finding the search function on Dropbox as far as finding matching filename extensions, basically doesn't work. Google Drive works as expected. Anyway to search for matching filename extensions on Dropbox?

I provide support for some end users, recently I have received reports from a few of my users that they are having trouble opening google document files in dropbox. The specific symptoms are as follows: - the user attempts to open a google document stored in dropbox, either through dropbox directly or through a link in an…

I have tried to upload a lot of files a lot of times, and I get stuck at this multiple times. Sometimes it works, sometimes it stays like this forever.

I'm on Dropbox Web and looking for a way to open a file or folder in the Windows File Explorer (I have the Dropbox app installed). I recall there used to be a way to do this, but can't seem to find it now. Does this functionality still exist (and if so, how can it be done)?

I have a list of dropbox urls shared with me for some images I need to download. Is there a way to download as a batch instead of clicking each link one at a time?

I recently had an issue with Dropbox Passwords, and support informed me that it's been deprecated in Windows and Mac. I don't know what they mean. They were very vague. I use the latest browser extensions in Chrome, and I received an update to the Dropbox Passwords extension just a few days ago. By all appearances, it…

When I attempt to open Any office document (word, excel, powerpoint) in the web version from drop box, I get a login prompt for office then it puts me on a error500 internal error screen. this issue persists across all browsers (chrome, safari, firefox) and in incognito windows

Hi, I'm having trouble opening a file in excel online. When attempting to open the document, I receive a notice that says that the file is currently open in google sheets so I can only view in excel online - not edit. The file is actually not open in google sheets, I mistakenly clicked sheets instead of excel when trying…

Hello DropBox, Currently receiving Error (5XX). How long does it generally take to resolve this? Thank you! 

I've noticed this week that simply choosing "Copy Link", not "Share" on a folder is now giving the folder a shared icon. These folders have never been shared in the traditional way, so there are no options to "Unshare" them. I have generated/copied links for other folders which were added last month, and they show the…

Using latest updated version of Win 10 as at Sep 2021. Firefox updated & latest version of browser as at same date. Using web version of Dropbox. Using the left pane 'Shared' I notice some folders appear to be shared with others. Some of the folders are clearly shared properly, and I can see on the Right Hand pane which…

Hi Is there a way of excluding a folder/folders from being indexed for picture files and then shown in Photos ? In my case, Dropbox is showing numerous website image files that are stored in my Documents folder and mixing them in with my photos.... Not good ☹️ Thanks in advance

When I share a link to a folder containing photos with others (https://www.dropbox.com/...?dl=0), I want people to be able to view (and optionally also download if they wish) the photos in that folder via dropbox.com in a web browser, whether they have a Dropbox account or not. If they access that link by either clicking…

I wish to move wrongly placed sub folders out of main folders and reinstate them as main folders. The official DB advice is to open Files and "hover" over the selected file, look for the "three dots" and move it. But it is not clear what "hover" means. And although three dots appear in certain locations, they in practice…

Explain to me how this works. You open an EXCEL file in dropbox. Then you click on OPEN IN: Excel for the WEB. And viola.........your document looks like you are in EXCEL. Does Dropbox do that. How does that work. You can even save the doc and overwrite the original. I love this but need to know how it al works. Thanks.

Hi, I have a bunch of folders that are likely the same. How do I confirm this (via the Dropbox web interface) so that I can delete the duplicate folders? Thanks

All of my photos from 2013 back to 2010 come up saying "Couldn't preview this file" and then when I try to download them (jpg files) it comes up saying "It appears that we don't support this file format". What can I do to be able to see all my photos saved in Dropbox? Thanks Leanne

Whether on Firefox, Chrome, Safari, and making sure not to include any extensions or plug-ins, I’ve also tried to open the PDF in a New Private Window, and clearing the cache, and disabling all plug-ins; they are all behaving the same; the graphics in the PDF are still looking blurred. The resolution is 1080 × 13071 which…

I need to transfer entire folders from Dropbox to Google Drive. Is there a way to do it directly from one platform to the other? I've been downloading folders to my hard drive then uploading to Google Drive, but it sure is laborious and time consuming. I don't have enough free space on my hard drive, so I have to download…

Aloha, I'm trying to download something big to my external HD. It cannot fit on my computer harddrive so it has to go direct to the external drive. Please let me know how I can change the download directory setting (at least temporarily) to achieve this. I realize I could do it through windows but it will take a long time…

I have 6gb of storage and I think I've only used about 1gb. Yesterday I mistakenly uploaded a number of files to Dropbox & now I'm told I've run out of space. But I can't see the new files I've added so that I can delete them? The only files that are displayed are those that have been there for some time. How can I find…

For the past month, I cannot use my Dropbox Paper account in my Chrome Browser on my PC running Windows 11. Anytime I open Paper in Chrome, it immediately crashes Chrome and freezes the whole browser. (Says "not responding" in the top bar). It takes 10-30 minutes to stop on its own to then allow me to close the Paper tab…

I was in dropbox and hit something and now its so small I cant see it? How do I fix it. all the other screens are fine!!

I've gotten this error message a couple of times this morning. I'm pretty sure that I've uploaded *.txt files hundreds of times before. What's going on here?

When I try to take actions on the web in my account I am automatically redirected to this link: https://www.dropbox.com/out-of-space?oqa=wb_oq_rd_fb However, I am not out of space. Here is my current quota: