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I can't open Google Docs in Google Chrome
Hi folks 🙂 Unfortunately, since the latest Google Chrome update, I can't open Google Docs on Dropbox. This is causing lots of daily problems. Every time I try to open one, Google Chrome crashes and I have to force it to close, then open it up again, restore all the tabs and be fast in closing the Google Doc or it will…
File download from Dropbox Backup does not work
After finding an audio file in my dropbox backup (online) I tried to download it to my local drive....click on download button...NOTHING HAPPENS? Am I doing something wrong?
Searching for matching filename extensions?
I'm finding the search function on Dropbox as far as finding matching filename extensions, basically doesn't work. Google Drive works as expected. Anyway to search for matching filename extensions on Dropbox?
Google Documents Opened In Dropbox Are Crashing Chrome
I provide support for some end users, recently I have received reports from a few of my users that they are having trouble opening google document files in dropbox. The specific symptoms are as follows: - the user attempts to open a google document stored in dropbox, either through dropbox directly or through a link in an…
Upload stuck at 1 sec left and "finishing"
I have tried to upload a lot of files a lot of times, and I get stuck at this multiple times. Sometimes it works, sometimes it stays like this forever.
Open files from Dropbox Web in the File Explorer
I'm on Dropbox Web and looking for a way to open a file or folder in the Windows File Explorer (I have the Dropbox app installed). I recall there used to be a way to do this, but can't seem to find it now. Does this functionality still exist (and if so, how can it be done)?
Batch download image files
I have a list of dropbox urls shared with me for some images I need to download. Is there a way to download as a batch instead of clicking each link one at a time?
Dropbox Passwords going away?
I recently had an issue with Dropbox Passwords, and support informed me that it's been deprecated in Windows and Mac. I don't know what they mean. They were very vague. I use the latest browser extensions in Chrome, and I received an update to the Dropbox Passwords extension just a few days ago. By all appearances, it…
Excel for web: error 500
When I attempt to open Any office document (word, excel, powerpoint) in the web version from drop box, I get a login prompt for office then it puts me on a error500 internal error screen. this issue persists across all browsers (chrome, safari, firefox) and in incognito windows
Dropbox Notification saying file is open in google sheets
Hi, I'm having trouble opening a file in excel online. When attempting to open the document, I receive a notice that says that the file is currently open in google sheets so I can only view in excel online - not edit. The file is actually not open in google sheets, I mistakenly clicked sheets instead of excel when trying…
Getting an error (5XX) on the website
Hello DropBox, Currently receiving Error (5XX). How long does it generally take to resolve this? Thank you!
Dropbox web interface - Copy Link function now changing folder icon to shared?
I've noticed this week that simply choosing "Copy Link", not "Share" on a folder is now giving the folder a shared icon. These folders have never been shared in the traditional way, so there are no options to "Unshare" them. I have generated/copied links for other folders which were added last month, and they show the…
Shared Folder Icon showing but no sharing details available
Using latest updated version of Win 10 as at Sep 2021. Firefox updated & latest version of browser as at same date. Using web version of Dropbox. Using the left pane 'Shared' I notice some folders appear to be shared with others. Some of the folders are clearly shared properly, and I can see on the Right Hand pane which…
Excluding folders that contain picture files from being index to Photos
Hi Is there a way of excluding a folder/folders from being indexed for picture files and then shown in Photos ? In my case, Dropbox is showing numerous website image files that are stored in my Documents folder and mixing them in with my photos.... Not good ☹️ Thanks in advance
Scrolling through photos (next/previous) in a shared folder on mobile
When I share a link to a folder containing photos with others (https://www.dropbox.com/...?dl=0), I want people to be able to view (and optionally also download if they wish) the photos in that folder via dropbox.com in a web browser, whether they have a Dropbox account or not. If they access that link by either clicking…
I wish to move sub-folders.
I wish to move wrongly placed sub folders out of main folders and reinstate them as main folders. The official DB advice is to open Files and "hover" over the selected file, look for the "three dots" and move it. But it is not clear what "hover" means. And although three dots appear in certain locations, they in practice…
Excel for the WEB
Explain to me how this works. You open an EXCEL file in dropbox. Then you click on OPEN IN: Excel for the WEB. And viola.........your document looks like you are in EXCEL. Does Dropbox do that. How does that work. You can even save the doc and overwrite the original. I love this but need to know how it al works. Thanks.
How do I compare two folders to see if they're the same
Hi, I have a bunch of folders that are likely the same. How do I confirm this (via the Dropbox web interface) so that I can delete the duplicate folders? Thanks
How to Download your online DB files to an External Harddrive
Aloha, I'm trying to download something big to my external HD. It cannot fit on my computer harddrive so it has to go direct to the external drive. Please let me know how I can change the download directory setting (at least temporarily) to achieve this. I realize I could do it through windows but it will take a long time…
Version History of a File
I am a Basic tier user. Dropbox tells me: Instructions for this are as follows: When I follow the instructions, this is what I get: Note, there is no "version history". Clicking on "rewind" gets me info on this feature (nothing about version history). Please advise. R.
*.txt files are NOT supported???
I've gotten this error message a couple of times this morning. I'm pretty sure that I've uploaded *.txt files hundreds of times before. What's going on here?
Download doesnt't work anymore
Really strange, it's not possible to download files anymore. I only work online. On the other hand the upload function still works. It says: "Beim Herunterladen der Datei ist ein Fehler aufgetreten". Thank you for your support.
Online Dropbox has stopped syncing with desktop in Windows 11
Hi all I've used Dropbox Basic for years with no problems. A few months ago I got a new laptop running Windows 11. I installed DB Basic on the desktop again. It worked fine, and continues to do so, with my 20-plus folders containing up to date versions of all my files. But sometime around then (I can't even say for sure…
Can you remove this difficult captcha?
Hello! Remove that stupid captcha and put a normal captcha. These 10 steps are simply killing.
Uploading a Document to Chrome from Mac Finder
Hello, thanks in advance! I am trying to upload a document to a web page using Chrome from my MacBook Finder. When I navigate to the Finder folder from Chrome, the current version of my document is not there. However, when I open Finder independently, navigate to the appropriate folder, the current document is there. I've…
"That didn't work for some reason" error when trying to open a shared link.
I was sent ym first dropbox video link in my email. When I click on it it goes to Dropbox and says..." That didn't work for some reason. If it's a fluke refresh the page..." Upon refreshing all it does is repeat this error message. Any smart peeps out there that know what's happening? Thanks for any help you can provide!
Dropbox Passwords Extension on Chrome
The Passwords extension is not working on Chrome. * I've cleared my browsing data, cache, and cookies * I've tried uninstalling and reinstalling Chrome * I've removed and added the extension multiple times, but it fails to successfully connect to my account after it finds my Dropbox account and I give it permission. The…
I can't upload files. It fails at the last minute.
I have now had this issue for a couple months. It happens on two accounts. I try to upload a file (plenty storage available) and it fails the upload or I get an internet issue popup. I am not having internet issues with either download or upload speed or other platforms. It gets to the finalizing stage and hangs up there.…
Can't copy/paste a photo to a shared folder
why can't i copy a photo to a shared folder i own? I get a pop up that says "copying photo" with the choice of "cancel" or "copy" - NO "paste". Folder remains empty. (I tried "copy" - no go) At first I wanted to move several of them and the move option disappeared, so I tried one at a time, no move, only copy and even that…
Using dropbox as server for website
Good day, We are building a website (www.guerrilla-exhaust.com). And we are using Dropbox as a server for our pictures. Now everything worked perfect for a couple of days, but today all our pictures became invinsible. Example go to producten->auto->Audi->A1-S1 and you can see the little icon telling there used to be…

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