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Cant edit shared Excel
For about 1 week ago I can no longer edit shared Excel files. I dont have the option in the top to edit via Excel online, that whole button has just dissapeared. Does somebody know why this has happend?
Direct Link To Image or Embed Image - broken
Hello everyone I'm trying to Upload a Picture and create a direct link to embed it on a website. I've done it before and normally the link looks like this: https://www.dropbox.com/s/abc07de134fg78/NameOfThePicture.jpg?dl=0 It was possible to change this link into:…
How to delete file with no ellipsis??? Hover over the file or folder and click the "…" (ellipsis).
will see below the highlighted file dont have …" (ellipsis).
Support request. Delete files that 'couldn't be deleted'
Hello, I have a folder of tens of thousands of files that I am unable to delete. I tried deleting this on my local device (Mac OS 12.6.7) but my Dropbox client has been unresponsive. I have tried to delete this folder via the web client and received a 'couldn't be deleted' message. There are no shared folders connected to…
Can't upload files
Hello, I'm trying to upload a file to my Dropbox account. When I try, it first fails outright with the message "There was an error uploading a file." If I retry, then it puts the upload into a queue, but then gets stuck there. The file is less than 1 MB, so size doesn't seem to be the issue. I had this problem before…
Converted from Raw to Jpg
I have uploaded raw files to Dropbox and it changed them to jpeg. They were compressed to 3 mb as well. There is no option to download raw files. I am unable to find an solution although others have asked the same question. Can anyone help l?
“There was an error downloading your file”
I know this problem has been shared here before in the past, but in all cases (at least, the ones I consulted) it resulted in a representative contacting OP directly via email, which doesn't really help other users. Please let me know if there's an actual solution posted here that I didn't catch. Anyway, I’ve been trying…
Dropbox does not order by name correctly
I sometimes view folders at the Dropbox web site (I am looking at a section that is not synched locally to any other machine). When I try to order the folders by name, I get an unexpected order... see the attached screenshot. I have searched the other entries in this forum and can't find anything that addresses this. Is…
Shared links have a prompts on the site
I have uploaded a video to Dropbox and need to create a working share link. The video is set to "anyone with the link can view." The link isn't opening correctly. There is a pop-up over the video instructing viewers to log on or get an account.
How to upload 400GB folder using my browser?
i want to uplaod my 400gb folder but when i upload it my browser stuck and not responding my internet speed is 90 mbps and i have a good pc can someone tell me what can should i do
Can't preview my files after renaming them
Hey so I have a similar problem almost every time I rename a picture its version changes to a file that cannot be previewed even when downloaded. it says files without extensions can not be previewed. after renaming
Events page (Pagina Eventi)
Come faccio a visualizzare la pagina Eventi? ------------- How do I view the Events page?
Where is my upload button?
WHERE IS THE UPLOAD BUTTON GONE? HOW DO I ADD A FILE TO MY ACCOUNT?
Dropbox Fax App
We either need a native Dropbox Fax app, or the developers need to make the Dropbox Fax website responsive to mobile devices.
Unable to upload files of any size/type on any browser
A folder link was shared with me. I can see the upload options but I receive an error immediately after attempting to upload a document. It says "There was an error uploading a file." If I click "Retry", it says "In queue..." and never uploads. I've tried uploading spreadsheets, PDFs, picture files (.png). I'm using Chrome…
Deleting Files/Folder from admin console
Hi Team While deleting applications from admin console in browser it is showing error messages and sometime folder also not getting deleted. 2. The option from home page Delete Files doesn't show any files/folders, not ale to understand weather the folders are deleted. The loader keeps rolling from last 3 hours. I am…
Customizable Welcome Page (Homepage)
To be able to customize your start / welcome / home -page.
Can’t print Word or Excel files from Dropbox.com
I have Dropbox.com set to open office files on the web with office integration. I open my Word document from dropbox.com The file opens in Word (online at the Dropbox.com site) When I choose File, Print...it says file is ready to print but never does anything. Never opens another window to select printer. Says if nothing…
1.84 GB mp4 sync stuck on "finalizing" during website upload
My iMac keeps freezing because it's having problems uploading and syncing a 1.84 GB mp4 file. I have v175.4.5569 of the desktop app installed. This has been going on for 3 days now. I've checked my plan and I have heaps of space, so that's not the issue. Today I tried pausing syncing via the desktop app, opening Dropbox in…
Chrome Errors - Aw Snap and Out of Memory
In the past few weeks, I often get Aw, Snap! or Out of Memory errors (only) when using the Dropbox website on a Chrome browser (Windows). I've cleared cache and removed bad extensions. Any other suggestions? Thanks, Judith
Download not opening with =1 change of link.
Before I could enable it so I the share link of a file I could change to =1 at the end and it would initiate the download. It is still doing that but it's opening in a strange window instead of staying in the current window... Anyone else experienced this issue? Is there a fix?
Dropbox Invoice (Alpha)–down for maintenance?
Is any other alpha testers for Dropbox Invoice (invoice.dropbox.com) unable to access their account? I checked on the client end and clients can't pay their invoices, and I can't access my account.
Can’t upload docs/files to webpage on Mac
I’m trying to drag and drop from desktop onto webpage but it simply opens the doc instead of uploading. I also tried the upload button and I select the document and then nothing happens. No error message given. Can someone give some assistance?
How to search a file/folder with the name containing a hyphen ("-")?
I found that Dropbox treats hyphens as spaces when searching for a file/folder. So if I have a file named "a-b-c", it cannot be easily found because Dropbox treats the query as "a b c", which reveals results containing "a" or "b" or "c".
Cannot save changes to Microsoft Word Online documents in shared Dropbox folders.
Greetings. The issue. Any MS Word document that I create in a shared Dropbox folder or add to the folder cannot be edited in Word Online without getting the following error message: Couldn't save latest changes. To avoid losing the highlighted changes, copy and paste them into the document in a new tab. The message is in a…
Enhancements to the Upload Experience on dropbox.com
Enhancements to the Upload Experience on dropbox.com Hi! I’m Alice and my team and I have been hard at work behind the scenes to improve your uploading experience on our website, and we're thrilled to unveil some updates! Before we dive into the details, we want to give a big shoutout to all of you who shared your thoughts…
Hidden backups are driving me nuts
Dropbox used to make my life so much easier. I had access to all my work folders remotely. But then it was changed to hide backup folders and when one selected it takes me to a web page where I can download the file. This is so frustrating. This seems to go against the dropbox philosophy of "magic" access on all linked…
Unable to access files on web and Paper despite being logged in
I am unable to access my dropbox files, and it prompted me to sign in but I am already signed in, please advise; the prompt is as follows: Error (403) It seems you don't belong here! You should probably sign in. Check out our Help Center and forums for help, or head back to home.
mp4 video download won't play
I downloaded a 1 hour MP4 video from dropbox. I tried playing the video on my laptop, however it stops playing after 20mins or so. I have tried plying the video on different media players with no success. Can anyone help please? thank you
Can't upload a file that's below the accepted limit.
I sent those questions, and I do not have a solution. I was told the max file size is 50 GB. The file I'm trying to upload is 26 GB which is well under the max. My internet is 1.5 GB download and one gb upload. I'm the only one on the internet at the time of failed upload. Also, it is a single file. So none of those issues…

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