Web

Hi, I have the 2TB plan. When I log into the browser I don't get any option of seeing/calculating the size of a file or folder. Tried other browsers as well. It is just not there. So tried this in multiple browsers: * Sign in via the website. * Select the Files tab. * Click a column header. * Choose the option Size. *…

I've begun to experience this recently: 1: Uploads to dropbox are (as of about one week ago) consistently around 0.14 Mbps. This happens through desktop or web interface. For perspective, that's a 300 baud modem from 1984 kind of speed. It renders me unable to work using dropbox. 2: Speed tests of the line show consistent…

My plan has been downgraded to basic for some reason, and I can't update my billing information. I enter all my card details, but then get an error message when trying to verify the card saying "This content is blocked. Contact the site owner to fix the issue." This happens on my phone, on another browser, and when I'm…

Whenever I try to open or create a new Dropbox Paper, the result is a 404 error. I cannot open any of my Dropbox Paper files on the online version of Dropbox, or the downloaded software. I have tried to open the Dropbox Paper files on multiple devices and browsers, I have tried disabling my extensions on Firefox (where the…

help I want to see the dropbox in dropbox a ppt from a teacher and i clicked always open in google docs bc it has dropbox and google docs as an option now i cant open the ppt in dropbox its a Microsoft ppt file linked to dropbox stupid google slides help i cant download the file from slides how do i stop it from defaulting…

Hi there, Like a few other people, I've also encountered a frequent problem inside of Google Docs, Sheets and Slides. At some point, ik looks like Google can't connect to Dropbox anymore to correctly save document changes. This especially is annoying if you want to duplicate a file, it will duplicate an older version,…

Hi, Dropbox community, I have a question, is there a posibility to add multiple automation for the same folder?

I have shared folders that I open every day, but today when I click on the folder, the screen goes blank. Does anyone know how I can open my folders?

Uploading in browser extremely slow @ 9Mb/minute. The interface is slow also as if someone hobbled Dropbox on purpose with the updated look. Why is it that companies now think they can beta test on their customers?

For some reason, nothing happens when I click the download button. I've tried this on both Firefox, Chrome, and iOS. Any ideas? I've cleared my cookies. 

I was in Dropbox (web-based, not app) yesterday and accidentally hit some combination of keys that made my font size get much smaller, almost too small to read. The other web pages I had open were all fine. I restarted my computer, but that hasn't changed anything. Does anyone know how to get my font size back to normal?…

Hey everyone! Having troubling sharing link with someone (Anyone with a link). Whenever someone clicks the link, the page appear blank white. The link won't load at all, just a white screen. I've deleted the link and recreated it. Still won't show up. Also, not just this specific link. It's all of the links. Any tips?

Does anybody know why a copied/shared Dropbox link does not open an 'Index.html' file within a folder. Index.html is the main file in a folder which opens up the main page in a small website for example. I used to achieve the required result through Dropbox about 5 years ago in my previous job, simply by sharing the…

Am trying to delete an entire folder's worth of songs I don't want, but the DELETE button is greyed out on all of them. I am the administrator of that dropbox. Help?

I was out on leave for three months, and it seems the format has changed, and the way I used to add flies to different folders is no longer as easy as it use to be. Is there a way to go back to the classic format?

How can I download my data from the dropbox completely and then delete my account? do I need to contact support?

My client uses LibreOffice -- latest build -- (which I applaud, and prefer myself) and both of our machines are set to open *.odt files in LibreWriter, but the web interface says these are Word files and opens in Word for Web by default. This screws up the file something fierce, as Word for Web apparently does not do *.odt…

Hi All, Is there any way how to check size of the folder or even several selected files together via web browser?

I had my son's iPhone backing up photos automatically to Google Photos and he ran out of space. I now have his phone backing up to Dropbox where I have a lot more storage. I'm trying to port much of his photo library over from Google Photos to Dropbox photos. I have not found a more reliable way to do this than to download…

I have to stretch a Dropbox window wide before I see the arrows to turn pages. If I'm using multiple windows at a time, it makes it harder to fit them all on my monitor screen. Change the arrows so they don't disappear when the window gets skinny.

how to redirect back to website after document upload?

can I edit online an InDesign file stored on dropbox directly without the need to download the InDesign file on my computer

My phone, laptop and desktop have suddenly stopped syncing. I can still access everything on dropbox.com, but i need my work to sync between all three of my devices and I'm not sure why all of a sudden it just quit doing so. Any advice?

This is the most important request ever! And it should be already implemented. Is to open dropbox links directly in explorer (windows) or in finder (mac), independent where the link is, whatsapp, slack, messenger, skype, any of then. Is a link, when i click today,. it always open the browser (Edge on Win and Safari on…

Hi @ all, when browsing files in Chrome with dropbox web interface it would be of utter importance to not only be able to choose Name, Date, Type, Suffix and Filesize but also "Comment". Thus activating this column you would see indicated in the list of files, where someone commented. The way it is now, you may click each…

Hey all! 👋 Suddenly Google started blocking access for Dropbox When trying to download a file from a Google Drive account or create Google Docs documents, an error appears (screenshots👇)! Everything worked until today. How to solve the problem? Thanks a lot! Andrey

I uploaded some PDFs to a shared folder for a few collaborators to view. A few days and some activity later, I noticed that for some of the PDFs, a folder had been created containing page images of the PDF. What's going on with that? I can't tell which user's actions caused this, and the other users are non-technical and…

Hi there, I'm currently having an ongoing issue with trying to purchase a dropbox+ subscription. No matter what browser, what device, or what card I use, I still get the same error of not being able to purchase the subscription. I have tried doing free trials, monthly billing, and yearly billing. I'm yet to have any luck.…

Is the last few years of embedding Dropbox videos into a web page a thing of the past? Was there a recent update - maybe within the last few days? Embedded videos suddenly stopped working and the latest "tip and trick" is from 2017 which isn't useful.