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Adding text box to PDF files
Hi, first time user here. I have spent hours trying to figure this out. I'm trying to add a text box and I go to Edit PDF but can only write text, not enclose it in a box. I am trying to find out how to do that for my client's receipts. He has the option to do it but doesn't remember how as it was a long time ago. I also…
Billing Page Won't Load
The Dropbox site is giving me nothing but headaches. If I am signed out I can go to the billing page and it loads. If I go to sign in, the right side of the page doesn't load. I turned off ad blockers in case that was it. When I go to send an email about this problem I'm only given the option to write about billing issues.…
How can I list events during a period (from date to date)?
Somebody who can help/explain? I have logged into my free dropbox account and files are missing. I do not know when the files was deleted and by whom (several folders shared). Tried to look at https://www.dropbox.com/events Here I seems I can look at one date at the time only. How do I select from and to date to list all…
Web browsers keeps getting stuck when uploading files
I am extremely frustrated with my attempts to use dropbox today and in the past. Today I was a deadline and wanted to ensure all my systems were backed up so I can work on recovering productivity, but the installer won't install on my linux system and the web browsers keeps getting stuck at a fraction of the total file…
When I drag a folder from explorer into the Chrome window, Dropbox wants to add it into a sub folder
Why is it that Dropbox is so insistent that when I drag a folder from explorer into the chrome window, it wants to put it into a sub folder and not the folder I'm in? Unless I drag to the side bar, it always selects a sub folder to upload to. Even if my cursor never touches a sub-folder.
Cant download a file from Dropxbox
I cant download a "rar" file from my dropbox folder. It only goes 0,3GB and then it stops.
Tagging not available
Hi there, I would like to tag files/folders but it isn't giving me the option? I have followed the instructions here https://help.dropbox.com/organize/dropbox-tags but I don't see '#add a tag' on the right-hand panel as it describes? I am using the dropbox.com website and a free account but I thought you could tag for free…
cant find Calculate size after dropbox website update
cant find Calculate size after dropbox website update
TERRIBLE SUPPORT SERVICE
I am extremely angry with the unbelievably bad service from Dropbox. The Support Team in Australia as NO WAY OF CONTACTING their own Restorations Specialists team in the US. Having opened a ticket 4 days ago, I have not had my issued solved, I have emailed the US consultant repeatedly for an update (he told me it would…
Can't see the new comments online in Word
Hi there community! I can't see the new comments added by my colleague on an online word document edited through www.dropbox.com (we both work on a desktop with windows OS). I did receive the notification by email with her comments but when I click to "answer", the document is displayed without her new comments. She…
Deselect all option on the photos tab
This is so frustrating why can't I deselect my photos? I am shocked this Basic Function doesn't exist. Also a longtime dropbox user here. If this feature isn't added I'm leaving though. Please add Dropbox. This is Important and should be prioritized over some of the useless add-ons you've been doing instead. Us longtime…
Folder Automation
Is there a way to apply automation (file names) to multiple folders / subfolders or do you have to add automation to each folder? Also, is there a way to create a sample folder with automation settings that if you copied it over to a new folder, the automation setings would carry over? Thanks
Dark mode switch is missing on the Dropbox website
Hello, could you please add an option to disable Dark mode on Dropbox website? Is highly unusable for my eyesight. My system has dark mode on but most of apps have a switch to enable or disable it regardless system settings. I prefer some apps with dark mode and some without it. Please add an option to disable this on…
How can I download files from Dropbox onto a Network Drive?
Hi, I am currently attempting to download all of the assets on my team's Dropbox (roughly 85TB) and move it to a network location. I know that Dropbox will not sync to a network drive, and I'm limited to 2TB of storage on my local machine. So, I've been going crazy slowly going folder by folder and downloading it…
'There was a problem completing this request' error when trying to share files
On Windows PC, sharing a file or folder is not working with the following error message.
500 on Approving Request Access to Shared link with invite only option
Hi, I have a folder A which is created programmatically in Dropbox by a user A using my application. (Dropbox SDK ) Now if i create a link via using the rectangular icon with arrow with Invite only permission and can view privilege. Now when the user clicks request access button shown when clicking on the link Iam getting…
Saving articles with new folders
Hi, does anyone save web page articles from iOS Safari into DropBox? I normally use the ‘Save to DropBox’ option in iOS Safari. That option would also allow me to save a web page article in a new DropBox folder. However, this week the ‘Create New Folder’ option is no longer there. Does anyone have the same issue? many…
How to manually copy my files to a local drive
Except for a few sensitive documents, Dropbox is my default storage location, partly to use some data across Mac and Windows computers such as text notes and manuals, and partly to spare some computer drive space (although I only use about 39 GB). On my main Mac I manually copy local files to external drives, creating a…
My backed up files appear to be empty
I have a 500 GB hard drive full of files from older computers which I "uploaded" to my Dropbox account. Each time I turned on my computer, Dropbox would resume the upload process (which by the way, took days to complete). I upgraded my account to 2 TB to accommodate this, as well as another drive I intend to back up to…
Upload from external drive to web account stuck in queue
I'm trying to upload a large amount of files directly from an external drive thru a web browser. I have tried both Edge and Chrome and both are acting the same. It just sits there stating the files are in queue... I did manage to get one file to upload by itself. I let this sit overnight and nothing happened. I do not have…
Pro Res Video File only partially downloading
Hi, when downloading a Pro Res video file (69GB) the file only partially downloads but the download in my browser marks the download as complete, so I'm only getting half the video (31GB). I've tried switching my connection and contacting my broadband provider. I've checked Windows for the latest update and restarted. This…
Creating Text file from Macbook(Desktop)
I am using Dropbox App on iPhone13 mini and able to create or edit Text file. However, I am not able to create Text file on Dropbox web of MacBook Pro Ventura 13.5.2. Is there any way to handle the Text files from MacBook?
Comments aren't visible to the recipient of my photos
I am sending photos to my graphic designer for my book. On the right side of my photo, I am typing information about the photo that he needs to see. When he receives the photo, the comments are not visible. What do I need to do to make the comments visible to him? My email address is [personal information removed per the…
Can excel be edited on Dropbox without having a Microsoft account?
I have an excel file I want to share for collaboration with a friend who has a free dropbox account, but no Microsoft Office subscription. Can she edit it in excel (not google sheets) without having the subscription? Does it require her to add the folder (which I share) to her dropbox account or can she edit the excel by…
Folder updates in progress
Hi guys, I want to share folders with some users in my test team. My test folders only contain 1 file of about 3MB, I tested with only 5 users. But every time I share, I get an error message "Folder updates in progress". I've tried using incognito browsers, many different ones, and I've also tried waiting until the next…
Getting 410 Error in rendering pictures on my website as background
I am using my pictures saved on Dropbox as a background picture of my website, however after a day the pictures are not visible anymore. I noticed that the direct link for the files are not directing me to the picture instead giving me a 410 Error. I already changed the "dl=0" to "raw=1" and it is still the same. It is…
"Save to Dropbox" pops up when I'm trying to click on a thumbnail to enlarge it on a web page
Dropbox recently has started behavior on Windows 11 where when I attempt to click on a thumbnail photo to enlarge it for viewing -- such as a picture in a post on social media -- it pops up a "Save" button, which may save the photo to my Dropbox files if I don't catch it before I click. When I right click on the pop up…
Cleaning up Dropbox account for business & choosing the right method to organize my content.
Im looking to set new policies in place for my organization such as (Fixing dropbox!) we have vendor folders, customer, training, compliance etc We want anything that has $ such as invoices, bills etc to go into a CXO (restricted folder only people in CXO can see) then other stuff in regular folders such as a customer…
Cannot move files between dropbox and Backup
Hello, before I did it quietly, but since the transition to Dropbox Backup took place, through the web page it is no longer possible to transfer dropbox files and put them in the backup folders or vice versa but it shows the text "Files can't be moved into backups". Please, can you put this feature back ?
Zip Folder Downloaded from Dropbox 'is invalid'
Hi there, I've just encountered an issue where by a large-ish zipped file i am trying to download (about 4GB in size) cannot be unzipped / extracted even though it appears to download successfully. Anyone encountered something similar? (For context, Dropbox had been working fine for me previously, as I use it exclusively…

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