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Dropbox asks users to create an account to access their shared links
When sharing a file to a person with a Dropbox account, they are forced to log in to view the file - annoying and unnecessary but can live with that. When sharing a file with a person without a Dropbox account, they are forced to create an account to view the file. ******? Is this everyone else's experience - or just me?…
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files disappearing immediately from Mac, but still visible on site and Windows
Files and folders are disappearing from my dropbox folder on my Mac immediately after I create them (on my Mac). They still exist on the web and are even showing up in my dropbox folder on my PC. Doesn't happen all the time but enough to be annoying. Any ideas?
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Write into a file txt in my account directly from dropbox.com.
Hi I would like to know if it is possible to write to a txt file saved in my account directly from the dropbox.com website. I haven't found how to do it yet. Thanks
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Starred Files not showing up on Home Page
I have many starred files however when I go to my home page and click on "starred" non of the files populate.
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Disable comments for many files at once
I want to know if there is a way to automate the process of disabling comments for many files. I have thousands of files I wish to disable comments for, but as far I am I aware the only way to achieve this is to go to each file and disable them, rinse and repeating that over and over again. No one in their right mind…
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Desktop folder icons look different when compared to online folders
Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a team folder. This is a screenshot from one of our members, but I have this same folder on my desktop and it doesn't show what you see…
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Want to get started with Dropbox Dash?
You might have heard us mentioning the new and fantastic Dash, and if not, you can learn about it here. But just so you know what’s going on, Dropbox Dash is AI-powered universal search that connects all of your tools, content, and apps in a single search bar. We want to make sure folks can sign up for the Dropbox Dash…
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Create File Request Directly From Destination Folder
It would be great if we could create file requests directly from the destination folder, rather than going through the file request section and manually scrolling through our firms hundreds of folders to find the right one. The procedure should be: Navigate to the desired folder as usual -> click button that says "Create…
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Lost access to my pictures from a shared link
Hello! I had a family photo session and the link shared no longer works. Is there a length of time where the link becomes inactive? Would the best solution be to reach out to the photographer?
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Download cancelled - The network connection was lost
Hi All, When I try to download individual files from a shared folder, those larger than 700MB get cancelled on Safari, Chrome and Firefox a few seconds before the download would get finished. I have tried restarting my MacBook Pro, Incognito mode, deleting Cache and none have been helpful. Please help. Best, S K
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Recovering Deleted Files Not in Deleted Folder
Hi There, My keyboard was bugging out and I accidently deleted a file from my DropBox Desktop. I logged into DropBox Online to recover the file, and it is not in the Deleted Files folder. Where can I recover this file? Thanks
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Auto Bullets when I try to create a paragraph in Word.
Hello. A collaborator sent a word document that I uploaded to Dropbox. I duplicated the document and began a new (word) one so I could manipulate it to fit the needs of the assignment. As I began to edit it (after opening it in Word for Web), I pressed "enter" to create a new line so I could insert a table at the top and…
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Can the tags be transferred, when I copy the tagged files?
If I tag files and then copy those tagged files to another folder, is there a way to have the tags travel with the files, so that I don't have to re-tag everything? I don't see the tags after I copy the files. Thx.
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Website feedback, and it looks outdated.
The Website interface is very cumbersome and outdated and could do with a significant update.
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My work network is blocking Dropbox - can I bypass this?
Hello. It looks like the work's network started to block dropbox. I don't have access to firewall or antivirus on the laptop. Is there some fix to it ? Or I just must to leave to use dropbox ? Thanks .
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To view a file via a link it opens in Word for the Web now
Previously, when I used a saved link to get to my Dropbox document, it opened right up. Now I have to Open in Word for the Web. When did this change? and why? or is there some setting that changed? I share this link to members of my Facebook page and now I have to add instructions for them to do that; very inconvenient.
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Refresh required to get Upload button after every upload on Chrome browser
This seems like a recent change to how Dropbox works on Chrome on a Mac - whenever I upload a file, the +Upload button disappears, and I must refresh the browser in order to get it back. I routinely upload multiple files in a row, where the files are from many different sources, so I can't just select the bunch and upload…
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Can't download a file when using Safari on Sonoma
Hello, Since a few week I can't download a file, nothing happen when I click on download. But, I can download a folder! So when I need a file I have to download the entire folder witch is very annoying. Ibook, SONOMA 14.1.2, Safari 17.1.2 Thank you David
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Download not working with Safari 16.6 and macOS 13.5.1
Hi, since this morning, I experienced this weird behavior: in my current configuration (Safari 16.6 and macOS 13.5.1 ), when pressing the download button, nothing happens. No visual feedback and - useless to say - no download. Everything works fine using FireFox. Therefore, it seems to be something Safari (or Safari and…
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There's a change in the way files preview with grey boxes around.
Hi there! Dropbox recently updated the preview image experience and there is now grey shadow boxed around all of the image previews. Unfortunately, for individuals such as myself who have to cull through thousands of images a day, this makes it much harder to have a clear preview of the image. Even on the large grid, the…
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Stream videos using .srt subtitles within dropbox
Hi, I can find an answer to that question from 2019. It is simply NO without any explanation. Is there anything new on that subject after 2 years ? Why it is so ****** to implement this feature for the monthly paid users ?
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Can’t see recent deleted files
I’ve deleted several files and when I go to recover deleted files nothings there tryed adjusting filters in the past I could permanently delete the but now nothings there
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Can't move website slider to view longer file names
Hi there, on the website I am running into an issue, whenever I try to move the slider to view file names it only moves over a couple of pixels. I am unable to extend it any further to view what folders are what.
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Issue with tagging files, tags are duplicated when moving to next file
I'm having an issue when tagging files in Dropbox. When I double click a file and add tags to it on the left side (under "Info"), and then click on the arrow on the upper right corner to move on to the next file, it says the file has the exact same tags I just added to the previous file, even though it shouldn't have any…
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I can see my files when I visit my account online, but not when I open my Dropbox folder in Finder.
I have been using Dropbox for many years now. Recently, some files are now showing up on Mac's Finder (I am using a Macbook Air M2 with Sonoma 14.2.1). Latest Dropbox desktop app version. Files are displayed normally on Dropbox website and also on my iPhone. On Mac they do not show up, but if I do a search on Mac, they…
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All of the sudden I can't play audio files on my iPhone... any idea why?
I have the Dropbox iphone app and all of the sudden the m4a and mp3's in my folders are not playable. I see the same audio thumbnail I have always seen but it just spins and spins and eventually becomes an image. This is happening on mobile web via safari as well. Has anyone experienced this?
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Changing file status to or from available offline changes the Modified Date
When i change the status of a file or folder from online (located on disk) to offline (available on Dropbox Cloud only) or the other way, its changing the Modified Date, is there a way bypassing that, so only real modified files will be effected?
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Where do find "Activity" and the "..." to import from Google Drive?
Not sure I am in the right category but.... I have a google sheets doc that somehow I have saved to my google drive account by mistake. When i look for instructions to move it to Dropbox I keep getting the following instructions: I can't find the mentioned "..." to access the Activity menu item. What am I doing wrong. I…
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Can you download a shared link using the dropbox app?
Hello, So - I have a 300GB file I need to send to my client. I have uploaded it in my account using the sync desktop application, now, my client needs to download the file. I generate a download link and send. Can my customer download this 300GB file with the desktop Windows application rather than through the browser?…
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Preview NOT Displaying - Box just says Dropbox.com after Uploading to a Comment on forum
Recently, sometimes when I upload a jpg into a forum comment, instead of displaying the preview, it just has a box that says Dropbox.com. Clicking goes to the image but it does not preview. I have deleted, recreated, resized, renamed, moved back and forth, etc etc without success. This doesn't happen with all images. I…