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Access to a file after logging out
Hi, I have access to the PDF file that was created from a Word file - after logging out of the account, through the browser history. This looks like an error. Am I right?
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Unable to select multiple photos that are on different rows under Large grid and Grid views.
When I'm logged into my own Dropbox account through the website, I am not able to select multiple photos that are on separate rows under "Large Grid" and "Grid" views. The "List" and "Large List" views function correctly, but are not useful since we need to be able to see the images. Others on my team have experienced the…
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Can no longer create folder as Create button has disappeared on the website
My Dropbox no longer displays the Create button I need to create folders needed to upload files. It has worked until recently. I am a retiree volunteer on an extremely tight budget. I have no money to pay you to fix your own product. What am I supposed to do? Please help!
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Error 500 when trying to login to dropbox.com
I get an error message when I attempt to log onto drop box. dropbox.com/home; Can someone advise?
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Need to see creation date of backups loaded to Dropbox
I am using Dropbox as a secondary backup for customer files from my server. If a customer needs me to restore their data from a particular date I have to locate the files they want by the backup date of file . I just noticed Dropbox is changing all my file dates to the date I uploaded them from my server to Dropbox. I…
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How to back up my Dropbox content and use an external drive instead?
I have retired, and want to keep all of my business files on an external hard drive which will back up to Dropbox. Then I will remove all business files from my laptops. How do I do this? Is there a dropbox file to download and put on my external drive? I cannot lose any of these files. I've tried following directions…
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I don't see the Billing tab to change the billing info on my Plus account
I have a Dropbox Plus account. I am wanting to change my billing details. I have clicked on the avatar at the top right of my browser and settings but their is no billing tab on this page. Any assistances' or advise would be appreciated
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How can I open right sidebar to see pinned files?
How can I open right sidebar to see pinned files?
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Cannot open Word documents in Dropbox
I am synced to open Dropbox documents in the online-only mode on my Surface Pro since it doesnt have a ton of hard drive memory. That has worked well for several years. Recently, my Surface Pro has been unable to open Word documents stored stored in Dropbox. Instead, I get the "Unspecified Error" message. I can open pdf…
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Upload button does not work (Web).
Upload button does not react after clicking on it. Could you help please?
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Is there a way to sync via ssh?
I've been happily using Dropbox on my employer's laptop for years to store my personal files separately. Recently my employer decided to block Dropbox sync. I can access my Dropbox files via https but not via Finder/etc. I'm wondering if anyone has written a script that can be periodically run that would compare my local…
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Dropbox asks users to create an account to access their shared links
When sharing a file to a person with a Dropbox account, they are forced to log in to view the file - annoying and unnecessary but can live with that. When sharing a file with a person without a Dropbox account, they are forced to create an account to view the file. WTF? Is this everyone else's experience - or just me?…
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files disappearing immediately from Mac, but still visible on site and Windows
Files and folders are disappearing from my dropbox folder on my Mac immediately after I create them (on my Mac). They still exist on the web and are even showing up in my dropbox folder on my PC. Doesn't happen all the time but enough to be annoying. Any ideas?
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Write into a file txt in my account directly from dropbox.com.
Hi I would like to know if it is possible to write to a txt file saved in my account directly from the dropbox.com website. I haven't found how to do it yet. Thanks
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Starred Files not showing up on Home Page
I have many starred files however when I go to my home page and click on "starred" non of the files populate.
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Disable comments for many files at once
I want to know if there is a way to automate the process of disabling comments for many files. I have thousands of files I wish to disable comments for, but as far I am I aware the only way to achieve this is to go to each file and disable them, rinse and repeating that over and over again. No one in their right mind…
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Desktop folder icons look different when compared to online folders
Hello! See the blue folder icon above. This differs throughout our organization and online. I would think this means a shared folder but in the online version this folder shows that it's a team folder. This is a screenshot from one of our members, but I have this same folder on my desktop and it doesn't show what you see…
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Want to get started with Dropbox Dash?
You might have heard us mentioning the new and fantastic Dash, and if not, you can learn about it here. But just so you know what’s going on, Dropbox Dash is AI-powered universal search that connects all of your tools, content, and apps in a single search bar. We want to make sure folks can sign up for the Dropbox Dash…
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Create File Request Directly From Destination Folder
It would be great if we could create file requests directly from the destination folder, rather than going through the file request section and manually scrolling through our firms hundreds of folders to find the right one. The procedure should be: Navigate to the desired folder as usual -> click button that says "Create…
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Lost access to my pictures from a shared link
Hello! I had a family photo session and the link shared no longer works. Is there a length of time where the link becomes inactive? Would the best solution be to reach out to the photographer?
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Download cancelled - The network connection was lost
Hi All, When I try to download individual files from a shared folder, those larger than 700MB get cancelled on Safari, Chrome and Firefox a few seconds before the download would get finished. I have tried restarting my MacBook Pro, Incognito mode, deleting Cache and none have been helpful. Please help. Best, S K
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Recovering Deleted Files Not in Deleted Folder
Hi There, My keyboard was bugging out and I accidently deleted a file from my DropBox Desktop. I logged into DropBox Online to recover the file, and it is not in the Deleted Files folder. Where can I recover this file? Thanks
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Auto Bullets when I try to create a paragraph in Word.
Hello. A collaborator sent a word document that I uploaded to Dropbox. I duplicated the document and began a new (word) one so I could manipulate it to fit the needs of the assignment. As I began to edit it (after opening it in Word for Web), I pressed "enter" to create a new line so I could insert a table at the top and…
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Can the tags be transferred, when I copy the tagged files?
If I tag files and then copy those tagged files to another folder, is there a way to have the tags travel with the files, so that I don't have to re-tag everything? I don't see the tags after I copy the files. Thx.
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Website feedback, and it looks outdated.
The Website interface is very cumbersome and outdated and could do with a significant update.
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My work network is blocking Dropbox - can I bypass this?
Hello. It looks like the work's network started to block dropbox. I don't have access to firewall or antivirus on the laptop. Is there some fix to it ? Or I just must to leave to use dropbox ? Thanks .
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To view a file via a link it opens in Word for the Web now
Previously, when I used a saved link to get to my Dropbox document, it opened right up. Now I have to Open in Word for the Web. When did this change? and why? or is there some setting that changed? I share this link to members of my Facebook page and now I have to add instructions for them to do that; very inconvenient.
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Refresh required to get Upload button after every upload on Chrome browser
This seems like a recent change to how Dropbox works on Chrome on a Mac - whenever I upload a file, the +Upload button disappears, and I must refresh the browser in order to get it back. I routinely upload multiple files in a row, where the files are from many different sources, so I can't just select the bunch and upload…
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Can't download a file when using Safari on Sonoma
Hello, Since a few week I can't download a file, nothing happen when I click on download. But, I can download a folder! So when I need a file I have to download the entire folder witch is very annoying. Ibook, SONOMA 14.1.2, Safari 17.1.2 Thank you David
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Download not working with Safari 16.6 and macOS 13.5.1
Hi, since this morning, I experienced this weird behavior: in my current configuration (Safari 16.6 and macOS 13.5.1 ), when pressing the download button, nothing happens. No visual feedback and - useless to say - no download. Everything works fine using FireFox. Therefore, it seems to be something Safari (or Safari and…