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My work network is blocking Dropbox - can I bypass this?
Hello. It looks like the work's network started to block dropbox. I don't have access to firewall or antivirus on the laptop. Is there some fix to it ? Or I just must to leave to use dropbox ? Thanks .
To view a file via a link it opens in Word for the Web now
Previously, when I used a saved link to get to my Dropbox document, it opened right up. Now I have to Open in Word for the Web. When did this change? and why? or is there some setting that changed? I share this link to members of my Facebook page and now I have to add instructions for them to do that; very inconvenient.
Refresh required to get Upload button after every upload on Chrome browser
This seems like a recent change to how Dropbox works on Chrome on a Mac - whenever I upload a file, the +Upload button disappears, and I must refresh the browser in order to get it back. I routinely upload multiple files in a row, where the files are from many different sources, so I can't just select the bunch and upload…
Can't download a file when using Safari on Sonoma
Hello, Since a few week I can't download a file, nothing happen when I click on download. But, I can download a folder! So when I need a file I have to download the entire folder witch is very annoying. Ibook, SONOMA 14.1.2, Safari 17.1.2 Thank you David
Download not working with Safari 16.6 and macOS 13.5.1
Hi, since this morning, I experienced this weird behavior: in my current configuration (Safari 16.6 and macOS 13.5.1 ), when pressing the download button, nothing happens. No visual feedback and - useless to say - no download. Everything works fine using FireFox. Therefore, it seems to be something Safari (or Safari and…
There's a change in the way files preview with grey boxes around.
Hi there! Dropbox recently updated the preview image experience and there is now grey shadow boxed around all of the image previews. Unfortunately, for individuals such as myself who have to cull through thousands of images a day, this makes it much harder to have a clear preview of the image. Even on the large grid, the…
Stream videos using .srt subtitles within dropbox
Hi, I can find an answer to that question from ‎2019. It is simply NO without any explanation. Is there anything new on that subject after 2 years ? Why it is so hard to implement this feature for the monthly paid users ?
Can’t see recent deleted files
I’ve deleted several files and when I go to recover deleted files nothings there tryed adjusting filters in the past I could permanently delete the but now nothings there
Can't move website slider to view longer file names
Hi there, on the website I am running into an issue, whenever I try to move the slider to view file names it only moves over a couple of pixels. I am unable to extend it any further to view what folders are what.
Issue with tagging files, tags are duplicated when moving to next file
I'm having an issue when tagging files in Dropbox. When I double click a file and add tags to it on the left side (under "Info"), and then click on the arrow on the upper right corner to move on to the next file, it says the file has the exact same tags I just added to the previous file, even though it shouldn't have any…
I can see my files when I visit my account online, but not when I open my Dropbox folder in Finder.
I have been using Dropbox for many years now. Recently, some files are now showing up on Mac's Finder (I am using a Macbook Air M2 with Sonoma 14.2.1). Latest Dropbox desktop app version. Files are displayed normally on Dropbox website and also on my iPhone. On Mac they do not show up, but if I do a search on Mac, they…
All of the sudden I can't play audio files on my iPhone... any idea why?
I have the Dropbox iphone app and all of the sudden the m4a and mp3's in my folders are not playable. I see the same audio thumbnail I have always seen but it just spins and spins and eventually becomes an image. This is happening on mobile web via safari as well. Has anyone experienced this?
Changing file status to or from available offline changes the Modified Date
When i change the status of a file or folder from online (located on disk) to offline (available on Dropbox Cloud only) or the other way, its changing the Modified Date, is there a way bypassing that, so only real modified files will be effected?
Where do find "Activity" and the "..." to import from Google Drive?
Not sure I am in the right category but.... I have a google sheets doc that somehow I have saved to my google drive account by mistake. When i look for instructions to move it to Dropbox I keep getting the following instructions: I can't find the mentioned "..." to access the Activity menu item. What am I doing wrong. I…
Can you download a shared link using the dropbox app?
Hello, So - I have a 300GB file I need to send to my client. I have uploaded it in my account using the sync desktop application, now, my client needs to download the file. I generate a download link and send. Can my customer download this 300GB file with the desktop Windows application rather than through the browser?…
Preview NOT Displaying - Box just says Dropbox.com after Uploading to a Comment on forum
Recently, sometimes when I upload a jpg into a forum comment, instead of displaying the preview, it just has a box that says Dropbox.com. Clicking goes to the image but it does not preview. I have deleted, recreated, resized, renamed, moved back and forth, etc etc without success. This doesn't happen with all images. I…
How can I numerically sort my files?
I wanted to upload the files in my folder in a particular order. When I found that I had not uploaded a file in the proper order, I initially attempted to move it by dragging it to the place I wanted it. But that didn't work. I tried selecting a file, but that didn't do anything. I found a move file command, but that only…
Uploads skipped because ".docx format is not supported"?
This issue – files not uploading because 'the format is not supported' – just started today. I made a new folder containing a large number of MP3 files, plus some MS Word documents that provide indexes & explanations. All the files already exist elsewhere in my Dropbox, but I've copied some of them to a new subfolder so…
Downloaded zip files don't show up in my Downloads folder
When downloading zip file it doesn't show up at downloads in my finder. Even extracting the zip file isn't working, it gives error code. I have space enough.
Can't download a 47.58gb .zip file via the Dropbox website due to generic error
Hey Y'all,so I have a problem...I CAN'T DOWNLOAD THE FILE(S),like? Y'all I need my files those are the ones I shove in Dropbox before I even click in that reset phone button so yeah...so I need the files. Can y'all help me? I mean yeah I have a slow internet,but it ain't no unstable my connection is stable (if the…
How can I see all the files in our account?
Hi, We use dropbox for work. I only can see a portion of our dropbox account so often someone I work with will be perplexed why I can't see something they saved. Can you explain how settings need to be set so we can see everything we save within our account? Thanks, Jessica
I can't view my files as I'm getting a 404 error
Last Friday, I was in the middle of writing an article on my computer. As I got tired, I saved and closed the file intending to continue on Sunday. However, when I tried to open the file again on Sunday, I was redirected to a 404 error page. I'm unsure what to do from here, can you please advise me on how to proceed?
Folder and file won't restore
Deleted a folder with a single file in it yesterday on my mac. Logged in via website today and can see the file and folder in the Deleted Files tab. When I select to restore it does not restore the file to the location before deleting, or at all, anywhere. I am not experiencing any sync issues and the app reports all files…
Is it possible to create Automated Folder Templates?
Hey all, I use the dropbox desktop app much more than the web-based version, but have learned recently of the naming convention automation on the web-based version. Since my business deals in addresses, the naming convention I personally use it to add the address to each file that corresponds to that project. Here's how it…
Homepage popup won't go away
When I login I get a popup in the right bottom corner of the screen about getting used to a new home page. I really can't see that much different about the home page but anyway, it has 2 options: skip, or take the tour. If I click Skip, the page refreshes but the banner won't go away. If I take the tour, when the tour is…
Dropbox web app crashes every time I view an image full screen
When I'm logged into my own Dropbox account through the website & double-click an image to view it full size, Dropbox freezes/crashes. In order to fix this I need to close ALL Dropbox windows, open the folder link again and then it works fine, as long as I don't try to view an image full screen. Others on my team have…
Not getting notifications when tagged in comments
I'm a designer and use DB for file sharing and also discussion around designs I'm working on with a remote team. For the past few days when people tag me in the comments, I am not receiving notifications in my email, nor are they showing up in the notifications drop-down tab (with the bell). I can't figure out where to go…
File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good internet connection and I have plenty of space left in my account. How can I upload these files?
Dropbox scrollbar jumping after upload
Having an issue whenever I upload a file to my account and the scroll bar a the bottom of the page keeps jumping left and right and disappears and reappears. I cant upload a video if the issue which would help but I'm accessing it via chrome using Win 11. If anyone has this issue can you recommend a fix? The issue doesn't…
Is there a way to turn off the + key attempting to make a new document?
As the title suggests. I've lived with it for a while now, but I'm writing a document around mathematics and the constant use of + is making this feature rather annoying.

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