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How to add watermarks to many photos at once
I'm New here. Deciding in upgrading. I'd upgrade if you Have the ability to watermark many photos at once. I Have About 200.
How can I get a client to star or favourite images in a Dropbox Folder?
Hi I'm trying to use Dropbox to enable client selections on images that I can see. The problem is, if I favourite an image they can't see it, and if they favourite I can't see theirs? Is there a way to allow collaboration?
Search facility (issue)
Hello DropBox, It seems I only ever come on to these fora to either complain or rant, but please know that it is only in the interests of improvement of the - already quite good - services you provide. Having made the switch from Google Docs to DropBox paper some year or so ago, I've noticed the changes and improvements…
Error (504) when trying to restore a file
I have tried different browsers and incognito mode. Any other suggestions? I can navigate the rest of Dropbox's site just fine, this only happens when I try to restore a file to a previous version.
files taking 15 to 20 minutes to upload
Until recently audio files I send to a client uploaded in seconds. But now that take 15 to 20 minutes to upload. They time out in Firefox, or Edge. I have to use Brave to maintain the connection long enough for the upload to complete. I have deleted ALL files from my storage, no improvement. I don't use the storage for…
Why won't my devices sync with each other?
I have no idea if this is the right area. My tablet and phone show a 3 Month old version of files and not all of them. I've tried signing into the web app. I've tried uninstalling and reinstalling on my phone and nothing works. IT looks like syncing had been paused on the computer but even once that happened it doesn't…
Upload keeps freezing at 15 seconds.
Upload keeps freezing at 15 seconds.
failed to execute web browser firefox
when I start ~/.dropbox-dist/dropboxd I get the message Failed to execute default web browser
Can't view files in shared folder - I keep seeing a black screen
Hello, I am hacing trouble viewing files, more specifically pdfs, that I've uploaded to a shared folder. I cannot preview in dropbox, and every time that I choose open in new tab, it takes me to a new tab, flashes the pdf, then goes black. Im unsure how to go about viewing my files. Ive checked permissions, and I have…
Does 'Date Uploaded' in info pane reflect the date/time the file began, or finished, uploading?
Wondering if there is any way of knowing if the time portrayed in "Date Uploaded' line in the information pane for a pdf document reflects the time that a document began uploading (i.e., the time it was selected from files or click dragged into folder), or if it reflects when the document finished uploading (i.e., when the…
dropbox shared links and shortcuts not working sometimes
in our dropbox for business we have multiple folders and subfolders for various vendors,vehicles, customers, inventory and shopping. Sometimes the shortcuts that we put in folders that will bring you to the file that is in the vendor folder will stop working. We have been restructijng our dropbox and would like to…
Update billing info
Every instruction page tells me to go to my account page, click on settings, then click on billing, in order to update my credit card information. However, there is no "billing" button on my settings page. What should I do?
Using Iframe, is it possible to eliminate link and download icons?
I follow the instructions to embebed an Iframe with a shared link on a webpage, everything seems to be working fine but I saw that the dropbox frame shows the download and reshare link create, is there a way to eliminate this options on the dropbox frame? Thanks in advance,
“.Ai files accepted but something went wrong” when trying to upload a file
Ive trying to upload my project for 4 days! It keeps saying: “.ai files are accepted but something went wrong” No explanation given to WHAT went wrong or any further msgs. No google, no Dropbox FAQs, no reddits have answers, idk wtf to do and I have to use Dropbox for the link since my project is too large. I have great…
Trying to move large amount of files
Hello, I am trying to move/copy/download approx. 216gb of files onto a new, larger external drive. Is there ANY way possible to multi-select/check off chunks of files into groups small enough to do that or will I be relegated to checking off each individual file? Were talking over 14,500 files! I have neither the time nor…
Downloading very large files or saving them to your account
Hi all, I am trying to download a very large file (circa 150GB) that another user has shared with me. Neither direct downloading, nor saving this file to my own account and syncing with the desktop tool works. I am on Mac OS (most recent version) and I am saving the file to a local drive with enough space. I am on a fixed…
Issues with website functionality
Links not working to create a new folder. Tried safari, and chrome. Is site down?
"There was an error downloading your file" when downloading from the site
Error message "There was an error downloading your file". I am trying to download some pdf files from my Dropbox but am unable to get them to download. I have tried two different browsers, but one produces the error message, and the other does nothing. File sizes are 3 MD each. stored in the all files folder. I can view…
Moving photos from camera uploads to folder
I am trying to organize my mobile photos that have been uploaded to dropbox by putting them in a folder with each year. However, when I click on the month in the "Photos" section - there is no option to "move". If I "copy" to the 2023 folder, it creates duplicates. Is there an option to move a group of photos rather than…
Error message when trying to print selection of pages of a workbook
I'm trying to print my current selection and I get an error message saying the workbook is too big, select a specific area. I asked dropbox for help they said it's a printer issue, however, this problem only happens with 1 file, the rest work fine. I have already moved half the file to make it smaller, didn't help. From a…
How can I bulk download all my files from the website?
Hi. I can no longer afford the monthly fee, but have 26gb of files. Please can you advise how I can do a bulk download perhaps multiple zip.files rather than individual downloads?Many thanks
I can't access files on my laptop, but I can on the site, why?
Hi, I've had Dropbox at my laptop for a few years but as of a few days ago, I can't seem to access file at my laptop while I can still access files online. I've tried to uninstall Dropbox to try it fresh but it wouldn't let me uninstall either. I'd greatly appreciate it if you can help. Thank you. S
"You seem to be having internet issues" error preventing upload even w/o Internet issues present
Trying to use Dropbox for the first time, a relative set up an account w/ 2TB of storage so we could share old home movies. I'm trying to upload one that's like 7GB and almost two hours, understandably the upload time it gives me is sizable which is fine, but four times now the upload has stalled with a message of "You…
How to obtain the web URL (Markdown format) of a file on a local computer using Mac Finder?
How to obtain the web URL of a file from a file located in the Dropbox folder on a local computer using Mac Finder? Ideally, the URL should be in markdown format so that it can display the file name when pasted into markdown-compatible software, and clicking on it should open the file in a web browser. If it's possible to…
Sync is getting stuck and won't complete
Sync never finishes, Every morning I check the status in the Dropbox app. It's the same 26GB that never completes. I am only using 32% of my Dropbox account, so it's not the size. I'm up to date on payment. Is there a way to see a single concise list of the files/folders it is trying to sync? Either in the Dropbox app or…
Comments box bug: not showing comments, and disappearing.
Hi all, As recently as January 2024, the comment box when scrolling through documents has become really buggy, with the box disappearing, and entire comments disappearing. This is really concerning for teams that use uploaded scanned documents like receipts for accounting and tagging them for Xero. Any idea what's going on…
My entire Mac home folder now exists within dropbox?!
To my great surprise, I just realized that my entire Mac home folder now exists within dropbox! I learned this while aboard a plane without internet access. I see that within dropbox settings, there is an option to "new files default: available offline". But what about the rest of my files. I need them to be accessible…
Live chat button does not work
Hello- I have a paid personal account and the live chat button is available to me for support. Unfortunately when I chose the button for English nothing happens at all. Does anyone know how to use live chat? I have tried it in Chrome, Internet Explorer and incognito, nothing.
Cannot open photos files (*jpg, *.jpeg, *.png)
Hi, I have problem with opening of photos files, stored on Dropbox. Browser Using browser logged to Dropbox in preview phase, getting message "Couldn't preview this file", after downloading and opening, message is "It looks like we don't support this file format". Explorer Opening files from explorer side, (Dropbox client…
Recipient can't download a file on mobile without the app
When I try to open a shared folder on mobile, the website asks me to install the app. I don't want to do that Edit: Screenshot:

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